Had bought brake pads from this company, turned out they didnt fit my car, and was offered refund. On posting, I believe there was an issue with recieving the pads. Once I had shown signature from... Toon meer
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Lees wat reviewers zeggen
No way to contact them , only answer phone message , they don't answer e mails, don't reply to ebay messages, stated 2 day delivery, not posted 5 days later, 1 other part did arrive, 4 spark plugs,... Toon meer
Bedrijf heeft geantwoord
In October I bought an electric tyre compressor, branded AA. This month it broke, giving completely wrong pressure readings. I contacted them and despite the fact it only had about 3 week’s warranty l... Toon meer
Bedrijf heeft geantwoord
They deserve a 5 star write up for being pleasant to deal with very very helpfull,bent over backwards to help me on ebay they solved my problem in a couple of days Thank you folks,have put you in my... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Aceparts
Geschreven door het bedrijf
Aceparts are vehicle lighting specialists and trusted suppliers of a wide range of quality automotive parts, such as Xenon bulbs, wiper blades, suspension elements, filters, wing mirrors, washer pumps and spark plugs – to name a few. If you need a spare part for your vehicle – we’ve got you covered.
Our easy-to-navigate online shop makes it so simple to view and order the part(s) that you need, and you can always expect competitive pricing, as well as quick and efficient delivery.
With over ten years’ experience in the industry, we have a wealth of knowledge and expertise within our team and are committed to delivering the best customer experience. Our dedicated Support Team are on hand to help if you have any queries and will be delighted to offer their advice.
Whatever your lighting or spare part requirements, we will be pleased to assist! You can visit our online store or call us on 020 8090 5333, and a member of our friendly Support Team will help you find the right solution.
If you have already ordered from us, we’d love to hear your feedback – let us know how we did so we can continue to be the best in the business!
Our easy-to-navigate online shop makes it so simple to view and order the part(s) that you need, and you can always expect competitive pricing, as well as quick and efficient delivery.
With over ten years’ experience in the industry, we have a wealth of knowledge and expertise within our team and are committed to delivering the best customer experience. Our dedicated Support Team are on hand to help if you have any queries and will be delighted to offer their advice.
Whatever your lighting or spare part requirements, we will be pleased to assist! You can visit our online store or call us on 020 8090 5333, and a member of our friendly Support Team will help you find the right solution.
If you have already ordered from us, we’d love to hear your feedback – let us know how we did so we can continue to be the best in the business!
Contactgegevens
Units 5-8 Saxon Shore Business Park Castle Road, Eurolink Industrial, Sittingbourne, ME10 3EU, Kent, Verenigd Koninkrijk
- 0208 0905 333
- sales@aceparts.com
- aceparts.com
2,8
Gemiddeld
102 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
If you have any problems with your …
If you have any problems with your order they are more than happy to help you to sort anything out with you items are delivered fast and always well packed thanks paul
20 november 2017
Review zonder uitnodiging
Antwoord van Aceparts
Hi Paul. Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you and I will pass these wonderful comments back to the dealership for all to see. Many thanks, Kerry.
Fantastic company
Fantastic company, very slight error on parts sent but no issues they just sent me some more wipers the next day. Great to deal with, would highly recommend them.
12 oktober 2017
Review zonder uitnodiging
Antwoord van Aceparts
Hi Dave. Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you and I will pass these wonderful comments back to the team for all to see. Many thanks, Kerry.
VerYeh professional and helpful … John from wales
VerYeh professional and helpful service, I am very happy with my headlight bubs.
18 september 2017
Review zonder uitnodiging
Antwoord van Aceparts
Hello Dawn & thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. I am very glad to see you are happy with your Headlight bulbs. Many thanks, Hope
My personal experience with this …
My personal experience with this company leaves me compelled to award 5 stars for their excellent service I received, and I recommend to anyone to try them out! Well done Aceparts and thank you.
14 september 2017
Review zonder uitnodiging
Antwoord van Aceparts
Thank you for taking the time to write this review Mile I am glad to hear that you were pleased with the level of service you received . Many thanks Karen
Very helpful and great communication throughout
Very helpful and communication was excellent throughout. I ordered replacement wipers for my car but unfortunately it didn't fit, no ones fault. I notified them of this and they did everything thing they could to help me resolve this and communicated everything and kept me up to date with the progress and solutions. Unfortunately nothing could be done so they gave me a full refund which i really appreciated as not got much spare money to spend. I would use and from them again in the future if required on anything as could fault there service throughout.
13 september 2017
Review zonder uitnodiging
Antwoord van Aceparts
Hello Paul and thank you for taking the time to write this review. Customer feedback is extremely important to us and I will forwarded your comments on to the managers to enable them to share your experience with the Team. Many thanks Karen
Highly recommended
Wot's not to like. Great range & fair prices, fast delivery & excellent customer service. A➕
From Steve Muffett
2 juli 2017
Review zonder uitnodiging
Antwoord van Aceparts
Thank you for taking the time to write this review Sandra. I am glad to hear that you were pleased with the level of service you received and will ensure Steve receives the recognition he deserves. Many thanks Team Aceparts.
First class service
First class service , fast delivery , can't do enough to help
Will be using again
20 juni 2017
Review zonder uitnodiging
Antwoord van Aceparts
Hello Mrs Pope & thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Many Thanks, Team Ace Parts
Reckoned to anyone
Would recommend these to anyone quick delivery of my item how ever no thanks to Post office they damage item . Tried to claim against Post office don't want to no . However a quick email to these guys they sorted straight away and sending new one's out . Would like to thank them for their help in sorting problem out tho not being there fault.
3 juni 2017
Review zonder uitnodiging
Great service
I, like many others, sometimes make mistakes when ordering things online. Something I openly admitted to when I ordered an incorrect wiper size in a set of three. I contacted Aceparts, explaining what had happened and requested info on their exchange policy. I was asked to confirm the size of wiper I required and within a couple of days the replacement was on my doormat. No questions asked. I'm pleased with the quality of the items, knocked out with the service I've received and they have guaranteed future business from me.
20 april 2017
Review zonder uitnodiging
Antwoord van Aceparts
Hi Dave, thank you for the feedback, I will ensure this is passed on for you. Thanks Dawn
Excellent customer service
Excellent customer service, will use again
😉 😉
17 april 2017
Review zonder uitnodiging
Antwoord van Aceparts
Hello Dominic and thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Many thanks, Kerry.
First class service
I ordered an oil filter from eBay - it was only a few pounds. (Best price on eBay)
It turned out to be the wrong one because it was just one of those parts that had so many variants.
It was probably more my fault because I didn't check it properly before ordering.
Martin & all the people I had contact with were absolutely brilliant, they couldn't have done any more to get it sorted.
You would go a long way to get better service - I will use them again & have total confidence in recommending them to others.
7 april 2017
Review zonder uitnodiging
Antwoord van Aceparts
Hello Charles and thank you for taking the time to write this review. Customer feedback is extremely important to us and I will forwarded your comments on to the managers to enable them to share your experience with the Team. Many thanks Phil
Outstanding service.
Excellent service. It was me who cocked up and they put it right. Will defo use this company again.
31 maart 2017
Review zonder uitnodiging
Antwoord van Aceparts
Thank you for taking the time to leave this review, I have forwarded this to our Managers for them to share this with the team. Many thanks, Chrissy
Parts not delivered
Ordered a part fron ebay with acp. Never arrived now they have blocked me. Customer service is very poo, katerina is very rude. I wish i read there negative feedback first before i ordered
9 februari 2017
Review zonder uitnodiging
Antwoord van Aceparts
Hi Dave, we're really sorry you've experienced issues with your order - We will do our utmost best to get this resolved as quickly as possible for you and our Customer Service Team will be in touch with you shortly. Team Aceparts
QUALITY BULBS
Excellent quality quick delivery as described was very helpful,as I didn't know types of bulbs needed for my car.... Great shopping experience.
7 februari 2017
Review zonder uitnodiging
Antwoord van Aceparts
Thank you for taking the time to leave this review. Many thanks
Top company
Ordered some wipers from ace parts turned out they wasn't correct fit emailed them they immediately sent out the correct ones very professional company I will definitely purchase again .
13 januari 2017
Review zonder uitnodiging
Antwoord van Aceparts
Thank you for your comments Adam. We look forward to providing your future parts and accessories.
buffing compound
I ordered a buffing compound and the brick arrived broken and so they immediatly refound me.
very nice attitude.
13 december 2016
Review zonder uitnodiging
Excellent customer service
Had bought brake pads from this company, turned out they didnt fit my car, and was offered refund.
On posting, I believe there was an issue with recieving the pads. Once I had shown signature from my.hermes, I was instantly refunded.
They kept constant communication throughout, no automated services or generic replies. Very pleased with that.
22 november 2016
Review zonder uitnodiging
Fantastic customer service and excellent service all round
quick dispatch of item, was a small issue with the item having a broken clip, immediately rectified and replacement issued. Will buy from again
13 november 2016
Review zonder uitnodiging
Great service
I ordered wiper blades for my C4, unfortunately when they arrived they were the alternative fitting for my car.
Nothing was too much bother for Katrina, who kept in touch and sent out the correct wiper blades, thanks and well worth 5 stars.
10 november 2016
Review zonder uitnodiging
Excellent company
Excellent company, kind and friendly service, great communications, great prices, would buy from again 100%
7 november 2016
Review zonder uitnodiging
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