Had bought brake pads from this company, turned out they didnt fit my car, and was offered refund. On posting, I believe there was an issue with recieving the pads. Once I had shown signature from... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
No way to contact them , only answer phone message , they don't answer e mails, don't reply to ebay messages, stated 2 day delivery, not posted 5 days later, 1 other part did arrive, 4 spark plugs,... Toon meer
Bedrijf heeft geantwoord
In October I bought an electric tyre compressor, branded AA. This month it broke, giving completely wrong pressure readings. I contacted them and despite the fact it only had about 3 week’s warranty l... Toon meer
Bedrijf heeft geantwoord
They deserve a 5 star write up for being pleasant to deal with very very helpfull,bent over backwards to help me on ebay they solved my problem in a couple of days Thank you folks,have put you in my... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Aceparts
Geschreven door het bedrijf
Aceparts are vehicle lighting specialists and trusted suppliers of a wide range of quality automotive parts, such as Xenon bulbs, wiper blades, suspension elements, filters, wing mirrors, washer pumps and spark plugs – to name a few. If you need a spare part for your vehicle – we’ve got you covered.
Our easy-to-navigate online shop makes it so simple to view and order the part(s) that you need, and you can always expect competitive pricing, as well as quick and efficient delivery.
With over ten years’ experience in the industry, we have a wealth of knowledge and expertise within our team and are committed to delivering the best customer experience. Our dedicated Support Team are on hand to help if you have any queries and will be delighted to offer their advice.
Whatever your lighting or spare part requirements, we will be pleased to assist! You can visit our online store or call us on 020 8090 5333, and a member of our friendly Support Team will help you find the right solution.
If you have already ordered from us, we’d love to hear your feedback – let us know how we did so we can continue to be the best in the business!
Our easy-to-navigate online shop makes it so simple to view and order the part(s) that you need, and you can always expect competitive pricing, as well as quick and efficient delivery.
With over ten years’ experience in the industry, we have a wealth of knowledge and expertise within our team and are committed to delivering the best customer experience. Our dedicated Support Team are on hand to help if you have any queries and will be delighted to offer their advice.
Whatever your lighting or spare part requirements, we will be pleased to assist! You can visit our online store or call us on 020 8090 5333, and a member of our friendly Support Team will help you find the right solution.
If you have already ordered from us, we’d love to hear your feedback – let us know how we did so we can continue to be the best in the business!
Contactgegevens
Units 5-8 Saxon Shore Business Park Castle Road, Eurolink Industrial, Sittingbourne, ME10 3EU, Kent, Verenigd Koninkrijk
- 0208 0905 333
- sales@aceparts.com
- aceparts.com
2,8
Gemiddeld
102 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service
I purchased some wipers from eBay for my wife's car. When I received them they were the wrong ones. The communication and speed at resolving the issue is something that sets a benchmark for other companies!
5 november 2016
Review zonder uitnodiging
Brilliant company
Item did not turn up, contacted AceParts who where more than happy to help, I explained what happened and got a full refund. Excellent customer services would definitely buy from them again as this problem was through no fault of their own. Highly recommend.
4 november 2016
Review zonder uitnodiging
excellent customer service
A web page error for LR discovery2 wiper blades on the ebay shop meant the type with a unique fitting were not sent. Customer service resolved the problem quickly and sent out a new set of parts that fitted a treat. Thx
3 november 2016
Review zonder uitnodiging
Great customer service
Ordered the wrong bulb in error , explained the problem to the company who offered to send out the correct bulb without any hassle or fuss. Very impressed and will definitely use again for car parts.
3 november 2016
Review zonder uitnodiging
Well done
Very impressed with the customer service would definitely recommend them to anyone and use them again!
2 november 2016
Review zonder uitnodiging
Excellent
Great experience. Replaced incorrect item without any hussle
1 november 2016
Review zonder uitnodiging
Excellent customer service
Excellent customer service, instead of a straight forward return the company offered to check the correct fitting for my car wipers as i had ordered the incorrect ones, never before have i recieved service where a company have offered to do that. Will definately buy from them again.
24 oktober 2016
Review zonder uitnodiging
Amazing customer service
I ordered wheel trims when they arrived I noticed one had a crack I contacted the customer service. First class service all the way! New set sent out straight away Would definitely recommend this company to anyone thanks for your help
16 oktober 2016
Review zonder uitnodiging
Car bulbs
I would recommend this company to anyone excellent service i received very happy.
12 oktober 2016
Review zonder uitnodiging
Top Company. Decent products at a decent price. Love it will use them again.
Top Company. Decent products at a decent price. Love it will use them again.
Fast postage. Great Customer service. Geat products for a small price.
12 oktober 2016
Review zonder uitnodiging
Great Service
I ordered lights which arrived very promptly however I order the wrong bulb when I requested a return they came back to me within the same day and offered me the correct fitting free of charge. I was amazed at this seen as so it was my mistake ordering the wrong bulb. 100% recommend this company to anyone. Bulbs are quality too.
11 oktober 2016
Review zonder uitnodiging
OUTSTANDING
Ordered a full set of wiper blades for my father in laws car, items that arrived didn't fit, messaged them and got an immediate response asking me to confirm a few details of the vehicle, it turned out the parts were incorrect, they offered an immediate full refund, sent me a link for the correct parts, and told me not to inconvenience myself by returning the incorrect parts. All this happened over a weekend. Exceptional service, I would definitely recommend this company.
9 oktober 2016
Review zonder uitnodiging
Excellent Service
I ordered lights which arrived very promptly but one was bent and when I informed them of this they answered immediately and sorted the issue with a replacement sent free of charge in free post no questions. They were a pleasure to deal with the quality of light is excellent lights up the road in heads and in dips. I have since ordered more as spares. I have dealt with a lot of companies but this is by far the best.I would highly recommend.
6 oktober 2016
Review zonder uitnodiging
Outstanding
I ordered a set of bulbs to cover the front of my car but didn't realise I needed a couple more. I messaged asking how I could purchase the exact same ones. The reply was that they would send out the extra 2 free of charge. Made my day. Not often you get this service so definitely worth the 5*
29 september 2016
Review zonder uitnodiging
Trustworthy
Got the wrong part at first look for the part after I complained but didn't have it in stock so offer me full refund very genuine people thank you
16 september 2016
Review zonder uitnodiging
Excellent
Very satisfied with the high quality of service i received. Customer service was excellent very quick responce and resolved the situation. Excellent comany many thanks
12 september 2016
Review zonder uitnodiging
Great customer service
Had issue with item not fitting and they sorted it immediately thanks will use again
12 september 2016
Review zonder uitnodiging
Excellent
Had one broke on delivery asked seller and immediately despatched another. Great service
11 september 2016
Review zonder uitnodiging
Excellent customer service
Had an issue with the wiper blades I ordered (partially my fault I suspect!) and they instantly responded to my emails and were so helpful in resolving my issue. I will be buying from them again and urge others to if you want excellent customer service!!
7 september 2016
Review zonder uitnodiging
Superb!!!
Very helpful, replies to messages quickly, always happy in assisting you. If things go wrong they act brilliantly to resolve issues. Great products exceptional service and customer support. A******
Defiantly recommend.
5 september 2016
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.