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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had bought brake pads from this company, turned out they didnt fit my car, and was offered refund. On posting, I believe there was an issue with recieving the pads. Once I had shown signature from... Toon meer

Beoordeeld met 1 van de 5 sterren

No way to contact them , only answer phone message , they don't answer e mails, don't reply to ebay messages, stated 2 day delivery, not posted 5 days later, 1 other part did arrive, 4 spark plugs,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

In October I bought an electric tyre compressor, branded AA. This month it broke, giving completely wrong pressure readings. I contacted them and despite the fact it only had about 3 week’s warranty l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They deserve a 5 star write up for being pleasant to deal with very very helpfull,bent over backwards to help me on ebay they solved my problem in a couple of days Thank you folks,have put you in my... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Automaterialenwinkel

Over Aceparts

Geschreven door het bedrijf

Aceparts are vehicle lighting specialists and trusted suppliers of a wide range of quality automotive parts, such as Xenon bulbs, wiper blades, suspension elements, filters, wing mirrors, washer pumps and spark plugs – to name a few. If you need a spare part for your vehicle – we’ve got you covered.

Our easy-to-navigate online shop makes it so simple to view and order the part(s) that you need, and you can always expect competitive pricing, as well as quick and efficient delivery.

With over ten years’ experience in the industry, we have a wealth of knowledge and expertise within our team and are committed to delivering the best customer experience. Our dedicated Support Team are on hand to help if you have any queries and will be delighted to offer their advice.

Whatever your lighting or spare part requirements, we will be pleased to assist! You can visit our online store or call us on 020 8090 5333, and a member of our friendly Support Team will help you find the right solution.

If you have already ordered from us, we’d love to hear your feedback – let us know how we did so we can continue to be the best in the business!

Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

102 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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2,8

Alle reviews

(102)

7 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent company!

This place is better than EUROPARTS whom lied about posting my parts! Aceparts contacted me straight away regarding my parts and are being sent.5 stars all the way.
Will continue to buy from them as I have in the past.no hassle and great prices! And thanks to Danielle for helping me.
Excellent. 5 star's highly recommend it.

4 september 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Replacement

I was quite happy with the way they resolved my problem out and quick response and I would recommend to everyone and would buy from them again

4 september 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic supplier

I'm very pleased with the standard of product that I ordered considering it was so cheap. Very quick postage and haven't had a problem with the lights at all. Highly recommend using this company!

3 september 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Faulty wiper was replaced with speed ,

I ordered some new blades for my juke at a very cheap price .The wipers arrived quickly and promptly fitted . I noticed the drivers side not working properly and wonderd weather it was a case of you get what you pay for . When I contacted Aceparts they were very helpful and replaced the item that arrived within 24hrs . The replacement works well without issue . I would defiantly recommend this dealer who clearly cares about its customers no matter the amount spent .

31 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My mistake (ordered incorrect size)

I made an order for a set of flat profile wiper blades via eBay. The wipers arrived in a couple of days even in despite of the August Bank Holiday.
I soon realised that I had ordered one wiper blade too short (needed a16" blade but I stupidly ordered a 14") All my fault.
I contacted Aceparts via email asking them to send me a new blade and to let me know how much the replacement would be.
I received a reply in minutes from Danielle who graciously offered to send it free of charge as a good will gesture !
Not something you expect in the day and age as customer care is not too valued these days.

Thank you Aceparts

30 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer friendly.

I ordered the wrong bulbs by accident and requested a return and the company were happy to cooperate and sent me some bulbs what would fit my car free of charge!! Received in 2 days too, very pleased with my service and will order from the company again.

23 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would recommend

Although there was a misunderstanding about the wing mirror I ordered for my Micra (when I ordered it I didn't know there were 2 designs for that year along with many distributors in the dark too) the problem was solved with fantastic customer service. I was offered a free post return and a full refund. Will definitely use this supplier again.

18 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

I've not come across this company before until I purchased an item from them on eBay, they are very professional, super quick to respond to your enquiries and on time delivery too. Thank you. 👌😊

17 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Above and Beyond

Helped me find matching led bulbs for my new clear lenses... Great communication and brilliant customer services... Many thanks

11 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful

My order got lost in the post and was resolved very quickly great company to deal with thank you !!

8 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Honest & trustworthy

I purchased a mirror lens on eBay from aceparts and it was the wrong type. They refunded the cost without quibble. Very good to deal with and I would be happy to buy from them again.

7 augustus 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant backup and comms.

There was an issue with my order but it was dealt with in a friendly and professional way. Communications regarding the order were very prompt and it was dealt with so efficiently. I would have no qualms recommending ACE to others and no doubt I shall be making further purchases.

23 juli 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Unbelievable!!! I ordered wipers for my car. They arrived quickly and then I realised I had ordered the wrong fitting....my fault. I contacted them to see if they did the ones with the right fitting and they were happy to send the new ones straight out. Super fast. Super efficient. Super helpful. Can't recommend highly enough. Will definitely use again.

20 juli 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Customer Service

I'd just like to praise them for their amazing customer service. I ordered the wrong part for my car which I didn't know until I fitted it explained the situation and even though I'd used the bulb I was given a full refund!! So nice as they really didn't need to do that. Fantastic company, great communication and who I will be using for all my needs from now on!

18 juli 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast delivery!

I'm not a car person so I wanted some cheap wipers, they do they're own brand wipers, free delivery and I got them discounted with an offer I found on their Facebook because I bought front and back! Literally paid next to nothing for them and they came the next day! Will definitely shop with them again

5 maart 2015
Review zonder uitnodiging
Logo Aceparts

Antwoord van Aceparts

Thanks Lucy, we're glad you are pleased with your recent purchase! You can grab yourself 10% off at our Facebook page!

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