The Air Conditioning Company Reviews 

647
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Really happy with my AC installation. Great communication throughout and I was kept updated at every stage. The installation was completed efficiently and professionally. I had a small concern afterwa... Toon meer

Beoordeeld met 5 van de 5 sterren

Had my ac installed in 2021, every year have had a routine maintenance and service. Cant fault it, good service and professional staff.

Beoordeeld met 5 van de 5 sterren

We just had our two units serviced by Tim from The Air Conditioning Company. He arrived nice and early, and was polite, professional, quick and efficient, and very respectful of our property. Will def... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A big thank you to Aaron and the team for completing our aircon installation in the time agreed. They did a great job, solved all the challenges they came up against and left everything very tidy.

Bedrijfsgegevens

  1. Airconditioning aannemer
  2. ook in
  3. Reparatiebedrijf

Geschreven door het bedrijf

As London's leading Air Conditioning Company for over four decades, we are dedicated to providing unbeatable prices and the highest quality service to all our clients. Our expert engineers operate throughout London and the Home Counties, offering exceptional installations, repairs, and maintenance of fitted air conditioning systems, as well as the sale and hire of portable air conditioning units. Our commitment to quality is unrivaled, as evidenced by our unbeatable 10-year warranty on every installation we undertake. We're also the only aircon company in London with a dedicated showroom showcasing every type of air conditioning unit in working order. This allows potential customers to judge for themselves the styles and different noise levels, providing confidence in making an informed decision. However, we encourage potential customers to do their due diligence and check online review platforms of our company and competitors. We believe in transparency and welcome comparisons, as we're confident that our exceptional reputation and level of service will speak for itself. Our team of experts is dedicated to providing the best possible service, and we take pride in our exceptional reputation. We offer ample parking at our showroom, or you can easily reach us by underground to Mill Hill East, with our showroom conveniently located opposite the station. Choose our company for all your air conditioning needs, and you can rest assured that you're receiving the highest quality service possible. Contact us today to discuss your air conditioning requirements and experience the difference for yourself. Don't settle for less, choose the best in the business.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

647 reviews

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4,8

Alle reviews

(647)

100 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Over priced.they’re basically charging…

Over priced.they’re basically charging £2000 for a days work ? How do you justify that ? I got a quote for the same unit for half the price from a guy that came and did it himself perfectly . Also came to fix something on and old unit never finished the job as the guy didn’t want to climb a ladder . Then never contacted me back. I’m surprised there’s so many good reviews to be honest

6 augustus 2025
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Antwoord van The Air Conditioning Company

Alexis, thank you for your review. Out of more than 1,000 reviews you can find online, yours is first to suggest we overcharge for an installation. We do not charge £2,000 for a day’s work — if we did, we would probably be answering this from a beach in the Maldives rather than from our 40-year-old family business in the UK.
Our typical rate is around £600 per day for a fully insured two-person installation team backed up by a 10 year warranty. If you truly received a like-for-like quote at half our price, then you have somehow had the unit supplied and installed for less than the wholesale cost we pay our suppliers for the equipment alone! If so, congratulations — that’s some negotiating! We would, however, suggest checking that the unit is genuine and fully covered by the manufacturer’s warranty… just to make sure the bargain is really a bargain.

Beoordeeld met 5 van de 5 sterren

Great experience!

Everyone I spoke too was extremely helpful. The installation was fast with absolutely no problems.

5 augustus 2025
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Antwoord van The Air Conditioning Company

We can't thank you enough for your kind review and we will make sure that the engineers are told. Thank you for choosing us.

Beoordeeld met 5 van de 5 sterren

Good aircon units and good service

We are very pleased with the air con units they installed for us in 2023. They service them annually. Tim serviced then for us this year, he was a pleasure to work with.

21 juli 2025
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Antwoord van The Air Conditioning Company

Thanks Shona for your kind words.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, highly responsive, quick lead times.

24 juli 2025
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Antwoord van The Air Conditioning Company

Thanks for taking the time for your kind words. They are so appreciated.

Beoordeeld met 5 van de 5 sterren

100% recommended!

Amazing customer service was provided by Malcolm and we are eternally grateful to him!
Aaron and Mark then carried out the installation to a very high standard. They were friendly, professional, and very neat and tidy.

16 juli 2025
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Antwoord van The Air Conditioning Company

I’m certainly not going to draw Malcolm’s attention to you lovely review because his head won’t fit through the doorway! Thank you so much!

Beoordeeld met 5 van de 5 sterren

Quality Air Conditioning units fitted to a high standard

Received a great service from The Air Conditioning Company, from start to finish. The air conditioning units recommended work especially well, cooling the room from unbearable to comfortable in minutes. The units themselves were fitted neatly and quickly, workers were polite, friendly and took pride in their work, then cleaned up, tested the units to my satisfaction and left with any rubbish.

11 juli 2025
Review zonder uitnodiging
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Antwoord van The Air Conditioning Company

Thanks Shane for taking the time and trouble to write your kind review. It’s do appreciated.

Beoordeeld met 5 van de 5 sterren

Aaron and Mark are superstars!

The engineers which attended our property in Bexleyheath - Aaron and Mark - were OUTSTANDING. Having waited weeks for an appointment (the first of which was cancelled on the day - no phone call just an email), we finally got our air conditioning unit fixed. Aaron immediately knew what the problem would be (the cut off switch outside), and he fixed it straight away. It turns out that the wiring was incorrectly positioned which let water in, and shorted out the electrics. Aaron is indeed a credit to Air Con Co, as well as Mark. I am very happy with the engineer visit but not happy with the service received from your office, which is a shame, as we also have our business air con contract with you! So, in a nutshell WELL DONE AARON AND MARK - you are fab!! Not so well done office team :-(

14 juli 2025
Review zonder uitnodiging
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Antwoord van The Air Conditioning Company

Dear Nikki, My apologies for not having contacted you immediately during to the holiday season. First, thank you for you give star rating. However, I really am not happy to read that an appointment was cancelled by email and when I find out who sent this someone will be getting a ticket to their backside. I would be grateful to see a copy of this so I can take action immediately. Please forward it to silvia@airconco.com mentioning my name. I’m not sure we deserve your kind rating on this occasion. (Jeff - Head of after-sales)

Beoordeeld met 5 van de 5 sterren

The service visit was great

The service visit was great, the engineers were quick, efficient and polite and we were provided with all the information we required.

10 juni 2025
Review zonder uitnodiging
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Antwoord van The Air Conditioning Company

And now we are joined at the hip for the next ten years through our exclusive TEN year warranty.

Beoordeeld met 5 van de 5 sterren

Great service

We had 4 rooms with A/C and the design team worked on a number of solutions to get the most cost efficient solution. The installation team were very helpful and accommodating and made sure the final result was exactly as we wanted

28 februari 2025
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Antwoord van The Air Conditioning Company

That’s what we like to hear! Huge thanks for your kind words.

Beoordeeld met 5 van de 5 sterren

What an amazing company

What an amazing company, they were quick to reply, and were very informative about the service I needed. We needed an air conditioning unit for my disabled bed bound daughter, as the heat that has been happening makes her very unwell. I contacted Oliver and was able to fit her air conditioning unit very quickly. Thank you air conditioning solutions. I would recommend this company a 100 times over 👍

5 juli 2025
Review zonder uitnodiging
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Antwoord van The Air Conditioning Company

We feel like a pudding that’s just had treacle poured all over it. Thank you so much.

Beoordeeld met 5 van de 5 sterren

Used them twice

Used them twice. Fast, high quality and good to work with! Don't bother with the insurance it's way too expensive otherwise excellent.

26 juni 2025
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Antwoord van The Air Conditioning Company

Thanks for your kind words.

Beoordeeld met 4 van de 5 sterren

The Air Con Co have been great from…

The Air Con Co have been great from initial quotation to installation and maintenance/servicing. Thanks!

29 mei 2025
Review zonder uitnodiging
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Antwoord van The Air Conditioning Company

That's a pleasure Rachel… We want to know what we can do next time to earn the extra star!

Beoordeeld met 1 van de 5 sterren

Only giving one star because I can’t…

Only giving one star because I can’t give zero. Engineers are rude and no nothing about the trade. Overpriced, scamming company. Do not use.

17 juni 2025
Review zonder uitnodiging
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Antwoord van The Air Conditioning Company

Anonymous, vague, and completely at odds with over 1,000 verified reviews on various platforms Our pricing is transparent and agreed in writing before any visit. If you’re genuine, come forward. If not, we’ll assume it’s just noise from a rival or keyboard warrior.

Beoordeeld met 5 van de 5 sterren

Air Con hose

I asked about equipment that I had that had deteriorated over a number of years. Silvia was able to track the item and kindly replaced the old ones and sent out new ones. It as very much appreciated and the professionalism was evident.

We had Air Con Hose Pipes over 10 years and was pleasantly surprised that they could be replaced with the existing unit.

To Add we were not charged for this service.

9 juni 2025
Review zonder uitnodiging
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Antwoord van The Air Conditioning Company

Thanks for your kind words.

Beoordeeld met 4 van de 5 sterren

Good service

Silvia and Jordan helped me with arranging my service through the PPM program, which helps us keep the warranty in place for the AC units.

6 juni 2025
Review zonder uitnodiging
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Antwoord van The Air Conditioning Company

Thanks for take the time and troubnle to review us.

Beoordeeld met 5 van de 5 sterren

Regular customer says yes!

I have used this company twice now as their pre and post install service is excellent. Their install teams and service teams are professional, tidy, quick and responsive and the units have been reliable. Highly recommended.

22 mei 2025
Review zonder uitnodiging
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Antwoord van The Air Conditioning Company

We better keep on our toes!

Beoordeeld met 5 van de 5 sterren

Service visit

The engineers showed up promptly, were friendly and undertook the service quickly and without fuss.

2 juni 2025
Review zonder uitnodiging
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Antwoord van The Air Conditioning Company

That's what we like to hear!

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