I bought electriq easy-fit air con. Item looks good and works well. Manual wasn't great, so I contacted customer service, within few emails I get all information I needed. I purchased few other produc... Toon meer
Bedrijf heeft geantwoord
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Recently purchased and electriq 12000 btu system. The heating function doesn’t work and cannot even heat or cool a room that’s 3sqm x 3sqm. Description says on website that it can cool/heat rooms up... Toon meer
Bedrijf heeft geantwoord
The portable Electriq Eco Air conditioner is very efficient. Nice looking to. The service is also very good indeed. The delivery service is quick and complete. Very pleased indeed.
Everything was very easy from start to finish. Communication on the phone was smooth and clear, and the lady I spoke to was very kind and helpful. Everything arrived exactly on time and exactly as I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Keep cool this summer with Aircon Direct. Pick up a portable air conditioner, air cooler or fan while stocks last!
Contactgegevens
Verenigd Koninkrijk
- www.aircondirect.co.uk
4,2
Goed
2K reviews
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The portable Electriq Eco Air…
The portable Electriq Eco Air conditioner is very efficient. Nice looking to. The service is also very good indeed. The delivery service is quick and complete. Very pleased indeed.
21 mei 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Aircon Direct
Thank you for the positive feedback! We're delighted to hear that you had a great experience with our on-time delivery service. We strive to provide excellent service to all our customers. If you ever need anything else, feel free to visit Appliances Direct for a wide range of home appliances.
Take care!
Lee
Antwoord van Aircon Direct
Dear valued customer,
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us and that you are a repeat customer. We look forward to serving you again soon for your future purchases.
If you're ever in need of other products, we recommend checking out Appliances Direct for a wide range of home appliances.
Best regards,
Ivy
Great range of product choices
Great range of product choices, clear details on website. Great communication regarding order. fast and reliable delivery
16 mei 2026
Antwoord van Aircon Direct
Thank you for your positive feedback! We are delighted to hear that you found our product range extensive and the website details clear. It's fantastic to know that you had a great experience with our communication and that the delivery was fast and reliable. If you ever need more options, we recommend visiting Appliances Direct for a wide range of appliances.
Best regards,
Lee
Does what it says on the tin
Ordered product, went to pick it up from their Donington site, it was there, staff helpful, it works! In summary: no hassle
11 mei 2026
I purchased an Aircon system in January…
I purchased an Aircon system in January 2025, at the time i was told by Aircon Direct that i could not have an extended warranty yet, having recently been on there website that i see they sell a 3 year warranty for £49.99 for aircon systems, i would be interested to know why i was refused at time of purchase. Not good customer service.
14 mei 2026
Review zonder uitnodiging
Everything was very easy from start to…
Everything was very easy from start to finish. Communication on the phone was smooth and clear, and the lady I spoke to was very kind and helpful. Everything arrived exactly on time and exactly as I wanted. The whole process was stress-free and professional. Thank you
Highly recommended
10 mei 2026
Antwoord van Aircon Direct
Dear Customer,
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our communication smooth and clear and that our team member was kind and helpful. We're delighted that your order arrived on time and met your expectations perfectly. It's great to know that your experience with us was stress-free and professional.
We appreciate your recommendation and hope to serve you again in the future. If you ever need appliances, we recommend visiting our sister brand, Appliances Direct, for a wide range of products.
Best regards,
Ivy
I paid for a delivery yet the company…
I paid for a delivery yet the company could not find the insulation engineer reg numbers so the item was not sent for over a week until this was sorted, no good will offer was made despite my chasing and and effort to overcome the error
7 mei 2026
Great price and great customer service.
I bought electriq easy-fit air con. Item looks good and works well. Manual wasn't great, so I contacted customer service, within few emails I get all information I needed. I purchased few other products from them in past, and I have only good experiance with that customer service.
11 mei 2026
Review zonder uitnodiging
Antwoord van Aircon Direct
Hello,
Thank you for sharing your positive experience with us! We're delighted to hear that you are satisfied with the electriq easy-fit air con you purchased from us and that it is working well for you. We appreciate your feedback regarding the manual and are glad that our customer service team was able to provide you with the information you needed promptly.
If you ever need assistance with any other products in the future, we recommend visiting Appliances Direct (appliancesdirect.co.uk) for a wide range of appliances to choose from.
Thank you for being a loyal customer, and we look forward to serving you again soon!
Best regards,
Lee
Excellent service
Excellent service, web site clearly shows all the details of the unit. Straight forward to order. Regular updates on delivery a bonus.
10 mei 2026
Antwoord van Aircon Direct
Thank you for your fantastic review! We are delighted to hear that you found our website user-friendly and that ordering was a breeze. We strive to provide regular delivery updates to ensure a smooth shopping experience for our customers. If you ever need anything else, feel free to reach out.
Best regards,
Mark
High quality products at good prices
High quality products at good prices, with fast delivery - my portable aircon unit turned up very rapidly! Really can't complain. :)
4 mei 2026
Antwoord van Aircon Direct
Hello,
Thank you for taking the time to share your positive experience with us! We are delighted to hear that you are happy with the high-quality products, good prices, and fast delivery service you received when purchasing your portable aircon unit.
If you ever need anything else, feel free to check out our other brand for more great deals and products.
Best regards,
Lee
Recently purchased and electriq 12000…
Recently purchased and electriq 12000 btu system. The heating function doesn’t work and cannot even heat or cool a room that’s 3sqm x 3sqm. Description says on website that it can cool/heat rooms up to 30sqm.
This is a complete fabrication. Avoid this company and I shall be reporting to trading standards. Disgraceful behaviour. I have now been left with a £650 paper weight.
6 mei 2026
Review zonder uitnodiging
Antwoord van Aircon Direct
Hi Andy,
Thank you for your review.
We’re very sorry to hear about the issues you encountered with your order. This isn’t the level of service or quality we aim to provide, and we understand how disappointing this must have been.
We’d like to look into this further and work toward resolving it for you. However, we’ve been unable to locate your Sales Order with the information currently provided.
Could you please share your Sales Order Number or Postcode so we can investigate and get back to you as soon as possible?
Kind regards,
Dyann
Antwoord van Aircon Direct
Thank you for sharing your experience with us! We're thrilled to hear that you are pleased with the quick delivery of your aircon unit and that it's a game changer for you. If you ever need more home appliances, feel free to check out our sister site Appliances Direct for a wide range of products.
Best regards,
Lee
The unit arrived ahead of schedule…
The unit arrived ahead of schedule which was really pleasant and it does what it says on the box
19 april 2026
Faulty Easyfit air conditioner unit, no refund
Faulty Easyfit air conditioner unit.
Had to pay £350 for engineer to come and try to fix the unit and we're unable to diagnose/fix the fault.
I'm now left with £1000 fan providing no heating or cooling.
Dozens of emails and calls with customer services.
No refund or replacement given.
Look elsewhere.
17 april 2026
Review zonder uitnodiging
Antwoord van Aircon Direct
Hi James
Thank you for your review.
We’re very sorry to hear about the issues you encountered with your order. This isn’t the level of service or quality we aim to provide, and we understand how disappointing this must have been.
We’d like to look into this further and work toward resolving it for you. However, we’ve been unable to locate your Sales Order with the information currently provided.
Could you please share your Sales Order Number or Postcode so we can investigate and get back to you as soon as possible?
Kind regards,
Dyann
Easy fast good
15 april 2026
Antwoord van Aircon Direct
Thank you for the positive feedback! We are delighted to hear that you found your shopping experience with us easy and fast, and we are pleased that you are satisfied with the product you received. If you ever need anything else, feel free to visit our sister site, Appliances Direct, for a wide range of home appliances.
Take care!
Lee
Fantastic products and customer service…
Fantastic products and customer service 5 star highly recommend!
8 april 2026
Antwoord van Aircon Direct
Thank you for the glowing review! We are delighted to hear that you had a fantastic experience with both our products and customer service. Your recommendation means a lot to us. If you ever need anything else, feel free to visit our sister site, Appliances Direct, for a wide range of appliances.
Best regards,
Helen
Cool Aircon
I have taken delivery of Amy second unit the first one is great so hopefully the second one will perform as well.
11 april 2026
Antwoord van Aircon Direct
Hello,
Thank you for sharing your experience with us! We're delighted to hear that you were pleased with the first unit from Aircon Direct. We're confident that the second unit will also meet your expectations and provide excellent performance just like the first one.
If you ever need more appliances, we recommend checking out Appliances Direct for a wide range of products that may interest you.
Best regards,
Lee
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