Amazonflex Reviews 

Always talk with chat bot replys they don't actually read your msg and give you same bot responses, there is no real support even if you call it's like no one wants to help, I spent mouths trying to join and they just make it as hard as possible, I paid for hire and rewards insurance and they have completely wasted my time and my money with this for absolutely nothing I do not recommend this at all, it's been stress for and tbe lack of support is out ragess and you get ignored for ages and when they do reply you questions un answered and just that silly same old chat bot reply so unhappy with the lack of support

Amazon flex its rrubish, have to click for hours and hours to schedule a block.this should be not legal.i pay for my petrol for. Bussines inshorance my own car and still no job.they keep over hiring and live 90% of drivers fighting over a block a day.

My experience in delivering dontuts at Delivering Supreme.I had trening witch two people the first one almost cried when the traffic was cloused in the City center I walked with him for half an hour around the center without any sense, the other one almost ran over a cyclist,which you can learn from such people, The cars leave scratched dented and dirty but they are Amazon's showcase.

Terrible app, Terrible customer/worker service.

The app takes at least 2 weeks to sign onto with all the checks you have to (quite rightly) do however once you are on the nearest area is at least half hour away and there are no delivery slots which is ridiculous and extremely frustrating when it lures you in saying drivers are needed in your area I don’t think nearly 20 miles away for pickup is local and with the extra time used for travel it takes you below minimum wage

Honestly, The Amazon team doesn’t support or care about their new drivers. I’m trying for more than a week to explain the problem I’m facing through the app, no one took any kind of action to help me out.

The insurance verification step says that it’s in progress, and it doesn’t have any option to upload a new one. When I send the insurance via email, Amazon said that they don’t accept any documents via email, only through app.

I felt really frustrated and annoyed by the response. Still the problem is not sorted!!!!!

Delivery quality problem
I arrived the station and scan all the parcels,but 9 parcels are damaged,the boxes and bags all wet and some of them even glass broken with something leaking out. The Amazon flex staff has scan the parcel and bring back to the station immediately. Thats why the parcel be not been delivered.

However, the station staff said they will sort this problem, I don't understand why this delivery quality problem is shown into my account and it also affects my standing droped.

I just received a email, it saids After further review, your original decision has not changed. This instance will be noted on my account.

I donot understand why? Firstly, when i collect parcels,they wet and damaged already. I even didnot put in the car in the pick up depot, when i find out the parcel in the boxes has problem,i call the staff in the delivery depot immediately and they take the parcels out and they said those parcels need re-packaging. It not the fact that I don't want delivery or I cannot delivery the package to customers. Not my problem and not my fault. Why this instance happened will still noted on my account and affected my standings??? next time if i find out parcel damaged,do i still collect and delivery to customers?

the worst job experience I had, many parcels to delivery in a short time paying £10 per hour in total and having to use your own car with no compensation, it does not worth.

Exploitation next level,
You get 4 hour block 48 parcel for £70, usually take 5 to 6 hours to complete, send you to another village 30 miles away, total driving 70 to 80 miles in country lane, if you minus car cost around £ 20, you make £50 for 5 hours, pay £20 tax on that, end up with £30 for 5 hours, absolutely rubbish, company like this shouldn't exist.

Do you want to be a slave doing 350 parcels, 190 stops a day running like a mad man just so you finish within 9 hours you're paid for?

- will you not have a problem being abused by Amazon every single day knowing you're getting less than minimum national wage ?

- Are you gonna be happy to take the blame and responsibility for anything and everything that goes wrong round the job?

- Will you be alright being threatened of being fired without a reason, every now and then ?

You'll be happy with all the above? then apply for the job

THIS IS THE MOST STRESFULL PLACE EVER !!! YOU HAD TO DO 180-190 LOCATION ALONG 400 PARCEL A DAY . YOU ALWAYS RUSH < AMAZON PUSH YOU TO LIFE RISK , park anywhere , run cross the road like idiot !!! IN UK IS REALLY STUPID LAW LEGALLY ALLOWED TO LIFE RISKY BASED COMPANY , amazon not take any responsibility for poor driver who made every single day really unbelivable job , saying that is not ours drivers is logistic partner driver who dont have any right to holiday breaks etc,,,,IS STUPID , PEOPLE IN UK SHOULD WAKE UP !!! BUYING FROM THEM NOW YOU KILLING EVERUTHING ARROUND INCLUDING YOUR JOB but you reconize could be to late .AMAZON build the power on people weakness that everyday have to pay a bill but nothing left , please look the last week amazon driver death but AMAZON IRONICLLY said that was not amazon driver ,

Driver made no attempt to deliver my package the area is covered by CCTV no Amazon drive can be found on any of the cameras The driver is a liar and should return to deliver my package. Your complaint procedure is non compliant and does allow you make a complaint and probably the will be no response.

Do NOT waste your time trying to register....no info upfront regarding collection depots, areas pay etc, jump through hoops to register, two weeks later get passed registration then only option to collect deposit being 3 hours away... absolutely useless company, exploiting people who need work, I am unable to cancel my registration as the app won't go past collection depots screen... Amazon you should be ashamed!!

the worst support team is the flex support
i have a problem that i can't connect to my account and somehow when i connect it tells me like i am a new driver and need to register my car etc it doesn't connect to my account, support team tells me to wait because they don't accept new drivers, told them 20 times i am not a new driver, they send random email afterwards with random stuff that we didnt discuss, i tell them i cant connect to my account they send me back an random email like these : can you tell us with what block are you experiencing issues and random emails like this, STAY AWAY

Had a crash on one block and was called by one of thier agents pretending to care - but it soon became clear they were only interested in getting their packages back. My car was still in the garage! After being told the accident wouldn't affect my rating, I was booted off the App 3 days later! Won't miss it, when you calculate petrol, car repairs, insurance and your time, its less than minimum wage

1) they can block your account without any reason.

2) map is not working

3) warehouses and centers works poorly.

Customer services remove wrong parcels, you try to explain which ones are missing in the depot but always make out they don't understand you rude and don't understand English 😡 then send drivers email warning to remove them from the app you keep forgetting there are other apps out there what are alot better then amazon flex.

Guys they use us for Christmas because they need us the most at that time. After that they limit the blocks and start to decrease the offers, also they reduce your blocks to 0 because they don't appeal nor they make changes to the delivery history, because its not drivers fault if the area is harmful or the parcels are too many, they will block your account after a while, and most of the time they don't respond to any of the issues. Plus they don't want to talk about any issues on phone call other that on boarding delivery issues. I used to make 300£ a week now its less than 100£. Currently my account is blocked, because they don't care about tooo many parcels they are giving and damaging. Nor they care about the areas we get fined from. Also they are always unable to accept their mistake, so its our mistake if there's a technical error, its our mistake if the parcels are missing from store, as amazon can't change nor help

Omg company like this should by band open business in this country totally scam if you make 10per hours you are lucky somebody make petitions this it’s modern slavery

Shocking company, they send you to deliveries in restricted car zones. If you don’t make the delivery the penalise your account, if you do make the delivery then you have to pay a PCN which is more than the actual shift. Stay away from these guys, customer service is appalling aswell