I absolutely love buying coins from you. Jim Mahoney is my representative and he is superb. I couldn't find a better one. He is knowledgeable, attentive, and takes very good care of me. The coin s... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I been in involved with Conner,your great representative. He has assisted me me in my transactions,which was great. He always returned my calls when I leave messages.My transactions are done in a pro... Toon meer
Bedrijf heeft geantwoord
I have denied the reoccurrence on Phone # in person of the payments that you are withdrawing from my credit card. I am still having money withdrawn from my account and have not received anything in r... Toon meer
Bedrijf heeft geantwoord
American Mint has been a wonderful asset when your looking for products that meet your needs ,thank you Jim for looking out for investors with limited means . And payment plans are the backbone for th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Coins for collectors at fair prices: exclusive commemorative coins, silver coins, gold coins, and knives at Americanmint.com!
Contactgegevens
5051 Louise Drive, 17055, Mechanicsburg, Verenigde Staten
- 1-877-807-MINT (6468)
- contact@americanmint.com
- americanmint.com
4,5
Uitstekend
890 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
SO FAR IAM LIKEING THE COLLECTION
9 januari 2021
I do not like how you send out knives…
I do not like how you send out knives without any part of knowing what I have.
9 januari 2021
Antwoord van American Mint
Mr. Wilson,
Thank you for your feedback. You may always send an e-mail to contact@americanmint.com to confirm your orders or you may call us toll-free at 1-877-807-6468. If you would like to discuss how we could have made your experience better, please call or e-mail us. We look forward to hearing from you.
Spamming with cossts
I didn't like the fact they decided to put me on an automatic shipping/billing list!
Spamming with costs!
9 januari 2021
Antwoord van American Mint
Mr. Stephens,
I am sorry to hear that you did not have a positive experience. You placed orders for introductory items in several collections. Your order forms, which you voluntarily marked up and returned, clearly expressed that you would receive authorized future issues in your collections to preview with no additional obligation to purchase. You had the right to cancel the future service at anytime by contacting us at our toll-free number. You have a credit of $107.95 from returning a knife. You will receive a refund check in the amount of $107.95 within the next 2-4 weeks. We apologize for any inconvenience you experienced.
I was surprised how easy it was to get…
I was surprised how easy it was to get done what I need to do. Thanks
9 januari 2021
A GREAT COMPANY LOVE YOUR THINGS
9 januari 2021
I finally did receive my most recent order.
I have not received my first orders that I paid for, yet I've been charged for the extra coins that were supposedly sent with them! I would like my money back, and cancel any future orders that I may or may not receive.
I am fighting with the Postal service over this issue as well!
Thank you for your attention in this matter!
I am awaiting a return label so I can return the Ronald Reagan coin.
9 januari 2021
Antwoord van American Mint
Ms. Shipman,
I apologize for the inconvenience you experienced. We received an introductory order form in the mail from you for a Donald Trump commemorative coin. Pursuant to the terms of the public offer clearly printed on the order form which you voluntarily marked up and returned to American Mint, you were sent one (1) Ronald Reagan commemorative coin as an authorized future issue in the collection to preview with no additional obligation to purchase. You allege that you did not receive this order. You remitted a credit card payment in the amount of $18.51 for the Donald Trump coin, but you never paid for the Ronald Reagan commemorative coin. As a courtesy, I had your order processed as a post loss. Your account balance due for the Ronald Reagan commemorative coin has been cleared. You will receive a credit card refund payment of $18.51 within the next 5 business days for the Donald Trump coin.
American mint has treated Me
American mint has treated Me , very well. If I, had any questions or returns of an item. It was always taken care of in a timely manor, with no questions asked. I, will continue to do business with this Coin CO.
9 januari 2021
A Good experience
My personal experience with your company is quite limited - except the mailing of bills and one phone call - to claim a mischarged shipment and related bill. The person (a lady) answered my phone call and handled professionally. I was happy for her response and attitude.
9 januari 2021
My only concern is that your do not…
My only concern is that your do not have the2020 silver proof sets; but you probably do not have control of the supply.
9 januari 2021
Fair treatment
9 januari 2021
The fine print is hard to read
The fine print is hard to read . I am on a fixed income and I can't afford some of the offers . If I have some extra cash I can take advantage of some offers . When you make your brochures , please make bolder print that I would receive another coin to view . I know I am not obligated to buy a more Expensive coin. Otherwise I would have given you 5 stars .
9 januari 2021
great to do business with
9 januari 2021
Always helpful and courteous
9 januari 2021
very good products but they send you…
very good products but they send you products you did not order. what a shame they did that. I don't want to deal with them again. I don't trust them. John M.
8 januari 2021
Antwoord van American Mint
Mr. Mathys,
I am sorry to hear that you had a negative experience. I am glad to hear that you love your products. We are known for our high-quality products. You placed internet orders for several introductory items in your knife collections. You received your introductory items at their respective advertised discounted prices. It clearly states on our website's order form that by ordering a product at the discounted price, you will have the privilege of receiving future issues in the collection through our FREE in-home approval service. If you do not want to preview future issues in the collection, please select the Individual Item Only tab. You were promptly sent a postage paid, self-addressed mailing label which you used to return your two authorized future issues. We apologize for the inconvenience you experienced and we hope that you will give us a second chance.
Don't have any reasoning right now.
8 januari 2021
Antwoord van American Mint
Rhonda,
Thank you for taking the time to share your rating with us. We appreciate your business. Please let us know what we can do for you in the future.
Excellent Customer Service,Polite...Not…
Excellent Customer Service,Polite...Not a heavy handed Company...Great products .
8 januari 2021
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.