Honestly really good. Whenever I call customer service they are very helpful. Overall placing orders is very nice. Pretty good overall. I like how they have a system that can help customers save money... Toon meer
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Love the site everything you need at your fingertips. The site is easy to navigate and the selection and prices are awesome. Just purchased the BMR front strut brace and rear. Next purchased will be... Toon meer
Love the fact that I can look up specifically for my year and model vehicle and their videos are great to get an idea on how it will look and function. 👍
super quick to take your money. super slow to help you with anything if they even have any sort of idea whats going on so.....shipping items with no instructions......then not knowing how to install s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop online with AmericanMuscle for the best parts for the muscle car enthusiast. Free shipping is included on orders over $75.
Contactgegevens
Lee Boulevard 7, 19355, Malvern, Verenigde Staten
- support@americanmuscle.com
- americanmuscle.com
4,0
Goed
3K reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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I ordered without logging into my VIP…
I ordered without logging into my VIP account and was concerned I wouldn’t get my rewards. Customer service was amazing and connected my order through Apple Pay to my account so I was credited. Along with your usual awesome service a heartfelt thank you for helping me trick out my Mustang.
5 augustus 2026
Review zonder uitnodiging
Was able to get a deal for headers I…
Was able to get a deal for headers I wanted for a while😁😁
9 augustus 2026
Review zonder uitnodiging
My order was never shipped
My order was never shipped , I feel like that is completely unacceptable. My previous order shipped on time but when I received it I had to repair the item .
7 augustus 2026
Review zonder uitnodiging
Antwoord van AmericanMuscle.com
Hello Ronnie,
Thank you for taking the time to share your experience with AmericanMuscle. We are disappointed to hear that you did not receive the Bumper Insert Letters that you recently ordered.
We work hard to have orders shipped to our customers in a timely manner and we fell short of our goal and more importantly your expectations with this order. We are working with our warehouse to see why this item was not delivered to you.
Due to this situation, we issued a credit to your AmericanMuscle account. This credit can be used on a future order and is valid until 11/30/2026.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
It was verified that this part fit my…2011 Dodge Challenger
It was verified that this part fit my 2011 Dodge Challenger, which it does IF there has been an upgrade to a short throw shifter. It did not say that when verifing the part and will not fit the Challenger with its orginal shifter and not a short throw. We are now having to return the part, therfore wasting my time, several days to wait for the part to get here and now more days to return it and find a part that will install on the original transmission and shifter. My son lives from paycheck to paycheck so this is hard for him to spend the money and now have to wait for the return process and refund before he can order a new part that ACTUALLY goes to his 2011 Challenger in it's orginal state. If he had a short throw box already installed on the 6 speed manual transmission then this would of been great. Your site needs to specify that this part is meant to match up or install on the upgraded short throw box and NOT the orginal.
6 augustus 2026
Review zonder uitnodiging
Antwoord van AmericanMuscle.com
Hello Michael,
Thank you for taking the time to share your feedback with AmericanMuscle. We are sorry to hear of the issues you and your son had with his recent order.
We would like to review the order to see how we can assist you, but we were unable to locate an order with the information shared in your review.
If you could please send the order information, and a copy of your review for context, to Satisfaction@AmericanMuscle.com. Once we receive this information, we will review your order and help find a resolution for you and your son.
If you have any additional questions or concerns, please contact us and we will be happy to assist you
Thank you,
Amy
American muscle made this great the…
American muscle made this great the people are extremely friendly and helpful they always have what I want and need if not they go get and find it......thanks AM
5 augustus 2026
Review zonder uitnodiging
Absolutely disgusted-changing promised @ purchase delivery dates
Absolutely disgusted.
Made a purchase, all indicators on website showed 2day shipping included for my parts.
Ordered on a Tuesday - Supposed to arrive on Thursday. Would have worked out perfectly.
Except - they changed EVERYTHING to 3 day shipping arriving on Sunday.
I have the screenshots from the purchase - Before they manipulated that data on the website for my purchase.
Absolutely disgusted - they 'gave' me a $10.00 credit (good through the next month) for the 'inconvenience.
They also insisted I had selected "standard' shipping, not the 2 day. I most assuredly did NOT.
There was NO option for that and 2day shipping was fine. (Stated on website arriving Thursday)
Again, I HAVE the screenshots.
Now things aren't supposed to show till Sunday. (5 days later).
Fkn joke...
6 augustus 2026
Review zonder uitnodiging
Antwoord van AmericanMuscle.com
Hello Phil,
Thank you for taking the time to share your feedback with AmericanMuscle. We are disappointed to hear that you experienced delays with your order.
We would like to review your order, but we were unable to locate an order with the information shared in your review. If you could email your order information and the screenshots, along with a copy of your review, for context, to Satisfaction@AmericanMuscle.com. Once we receive this information, we will review your order and see how we can resolve this issue for you.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
KONI Sport Adjustable Struts 2015 Camaro SS
I ordered KONI Sport Adjustable Struts for all four corners of my 15 Camaro. During the time of my order the site indicated it would arrive by with 3-4 days. However, that wasn’t the case. Called customer service and they wasn’t much help when I asked if they assist and honor the time by upgrading my shipping. The Koni’s are great but the experience vexed me.
17 juli 2026
Review zonder uitnodiging
Antwoord van AmericanMuscle.com
Hello Marlyn
Thank you for taking the time to share your feedback with AmericanMuscle. We are sorry to hear of the issues you experienced with your recent order.
We reviewed your order and when it was placed on 7/17/2026, we show that there was a "get it by date" noted as 7/25-7/29. While we do offer free two-to-three-day shipping on the majority of items, there are some items where we need additional time to process the order. It should be noted on the product page when you should expect to receive these items.
We checked the tracking information, and we show that the items were delivered on 7/28/2026.
We do understand the frustration when you place an order and there are concerns when you will receive your order. Due to this situation, we issued a credit to your AmericanMuscle account. This credit can be used on a future order, and it is valid until 11/30/2026.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Tony at AM was awesome to deal with
Tony at AM was awesome to deal with. Helped me out with my order. Answered all of my questions! Thank you AM for the parts!
1 augustus 2026
Review zonder uitnodiging
I've shopped with AM for quite some…
I've shopped with AM for quite some time and everything is always top notch quick and always packaged well
I like to think every item I get is shipped with a little kiss and prayer for safe travels
10 oktober 2025
Review zonder uitnodiging
A LOT OF CHOICES TO PICK FROM I'VE…
A LOT OF CHOICES TO PICK FROM I'VE ORDER BEFORE FROM YOU SO FAR NO PROBLEM WITH ORDER.
1 augustus 2026
Review zonder uitnodiging
The website was easy to use from…
The website was easy to use from searching and the checkout process.
29 juli 2026
Review zonder uitnodiging
Quick and easy ordering
29 juli 2026
Review zonder uitnodiging
Lots of information and parts on the site, good pricing too
Good website
30 juli 2026
Review zonder uitnodiging
Deleting an account at AM. What a cluster f^€k!!!!
I dont like having to talk to a representative about deleting an account. Why? I think its the customers right to delete his/her account without talking to a representative.
29 juli 2026
Review zonder uitnodiging
Antwoord van AmericanMuscle.com
Hello,
Thank you for taking the time to share your feedback with AmericanMuscle.
If you would like us to delete your entire account, you do not need to speak with one of our representatives. To fully delete your account, all you need to do is email your request to Privacy@turn5.com. Keep an eye on your email, you will receive confirmation of your request. Also, if someone needs to reach out to you for any reason, they will contact you through email. If you are in need of any further assistance please reach back out to us.
If you have any questions or concerns please contact us and we will be happy to assist you.
Thank you,
Amy
Boss 302 manifold
So far my purchase has not gone well the Bama controller program will not load onto my laptop. Still waiting on a reply for assistance. The SCT website does not match the tutorial that is loaded on the info I was sent. So now I cannot use my car as I have already installed the Boss 302 intake and the air intake upgrades.
28 juli 2026
Review zonder uitnodiging
Antwoord van AmericanMuscle.com
Hello David,
Thank you for taking the time to share your experience with AmericanMuscle. Thank you also for the services you have provided to our country and our communities.
We do show that you recently ordered a tuner and we show that we received your tune submission on Saturday 7/25, and unfortunately our Tuning Department does not work on weekends. When they were back in the office on 7/27 , your tunes were noted as completed and sent out to you with instructions. In reviewing your order, it looks like the email was sent 7/27 around 1Pm EST.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Great quality parts, and very professional, knowledgeable sales and customer service personnel.
Your products are packaged very well, and ship in timely manner. Your company offer good warranty on your products. You sell great quality parts.The customer service team and sales personnel are awsome and very professional.
25 juli 2026
Review zonder uitnodiging
I'm a fan of American Muscle
I'm a fan of American Muscle. Very fast delivery times and excellent quality parts.
27 juli 2026
Review zonder uitnodiging
ALWAYS EASY TO NAVIGATE THE WEBSITE AND…
ALWAYS EASY TO NAVIGATE THE WEBSITE AND PARTS ALWAYS FIT GREAT.
26 juli 2026
Review zonder uitnodiging
They had just the product I needed
They had just the product I needed, even when it was out of stock at Napa. The shipping sounds as if it will be very quick as well.
21 juli 2026
Review zonder uitnodiging
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