AmericanMuscle.com Reviews 

3.336
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Honestly really good. Whenever I call customer service they are very helpful. Overall placing orders is very nice. Pretty good overall. I like how they have a system that can help customers save money... Toon meer

Beoordeeld met 5 van de 5 sterren

Love the site everything you need at your fingertips. The site is easy to navigate and the selection and prices are awesome. Just purchased the BMR front strut brace and rear. Next purchased will be... Toon meer

Beoordeeld met 5 van de 5 sterren

Love the fact that I can look up specifically for my year and model vehicle and their videos are great to get an idea on how it will look and function. 👍

Beoordeeld met 1 van de 5 sterren

super quick to take your money. super slow to help you with anything if they even have any sort of idea whats going on so.....shipping items with no instructions......then not knowing how to install s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Carrosserieonderdelen leverancier

Geschreven door het bedrijf

Shop online with AmericanMuscle for the best parts for the muscle car enthusiast. Free shipping is included on orders over $75.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,0

Alle reviews

(3.336)

409 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Ordered my package

Ordered my package. It was supposed to be here on the delivery date eight days later still never showed up. I have to call them for them to tell me that something was wrong with it and will not send me a new one. Very unprofessional and bad business like!

1 juni 2026
Review zonder uitnodiging
Logo AmericanMuscle.com

Antwoord van AmericanMuscle.com

Hello Cameron,

Thank you for your recent order and for taking the time to share your feedback with AmericanMuscle. We are sorry to hear that you experienced issues with the MSD 2-Step Rev Limiter ( openbox) that you recently ordered, but it was never delivered.

In reviewing your order we do show that order for this item was placed on 5/25 and we shipped it the following day. Once the tracking is added to an order, we send an email to the customer with the tracking information so they can follow the progress of their order. You can also obtain the tracking information using our customer portal. Orders@AmericanMuscle.com .

We reviewed the shippers website and it look like on 5/30, they noted on their site that they were going to be unable to deliver the item. We were unaware that they were unable to deliver the item until you reached out to us. They do not normally inform us when there is an issue with the delivery. We do apologize for the frustration and inconvenience this has caused you.

We do show that you were issued a refund via store credit and were able to use the store credit on two new orders.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

Scam was not a direct replacement part…

Scam was not a direct replacement part not sure how it’s even for my car that they claimed was an exact match. If they had better pictures for the part I would not have placed the order originally and wasted time and money.

26 mei 2026
Review zonder uitnodiging
Logo AmericanMuscle.com

Antwoord van AmericanMuscle.com

Hello,

Thank you for taking the time to share your feedback with AmericanMuscle. We are sorry to hear that the part you ordered, was not a match for your vehicle.

We would like to review your order to see how we can assist you, and to confirm we have the correct information on our site, but we were unable to locate an order with the information shared in your review.

If you could send your order information to Satisfaction@AmericanMuscle.com and kindly include a copy of your review, for context, then we will review your order and the product information we have online.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 2 van de 5 sterren

I ordered an air intake for my dodge…

I ordered an air intake for my dodge challenger and they canceled my order and never refunded my money. They have no human customer service advisor and no refund section on their website.

23 maart 2026
Review zonder uitnodiging
Logo AmericanMuscle.com

Antwoord van AmericanMuscle.com

Hello Ethan,

Thank you for taking the time to share your feedback with AmericanMuscle. We are sorry to hear that you experienced issues with an order for an air intake.

We would like to review your order and see how we can assist you, but we were unable to locate an order for an air intake with the information shared in your review. If you could please send your order information ( order number, email address, phone number something that will assist us in locating your order) to Satisfaction@AmericanMuscle.com. Please also include a copy of your view, for context.

Once we receive this information we will be happy to review your order and see how we can assist you. You shared that we do not have human customer service, if you contact our Customer Service Team at 610-990-4562 we have live representatives available to speak with you. We are available weekdays from 8:30 AM -11PM EST and on weekends 8:30-9 EST.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

1 Month wait for my item.


Just ordered an HPTuners MPVI 4 from em. Waited 5 days just to find out that they dont have it in stock so they have to contact their supplier directly. Its going to take roughly 20+ days because of this situation for a product i needed yesterday. Will never order from them again. I mean what company lets you order things that they dont even have in stock lol.

26 mei 2026
Review zonder uitnodiging
Logo AmericanMuscle.com

Antwoord van AmericanMuscle.com

Hello Jack,

Thank you for taking the time to share your feedback with AmericanMuscle. We are sorry to hear there are delays in receiving the HP Tuners that you recently purchased. We do work hard to have our website updated with the correct inventory and we are disappointed that you are experiencing a delay in receiving your order.

We would like to review your order to see if we can resolve this issue for you, but we were unable to your order with the information shared in your review. If you could please send your order information and a copy of this review to Satisfaction@AmericanMuscle.com. Once we receive this information we will review your order.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 3 van de 5 sterren

Tried three times to get a return call…

Tried three times to get a return call to confirm product fitment. The wait time was too long. Fingers are crossed that the product fits properly.

22 mei 2026
Review zonder uitnodiging
Logo AmericanMuscle.com

Antwoord van AmericanMuscle.com

Hello Tom,

Thank you for sharing your feedback with AmericanMuscle. We are disappointed to hear that you did not receive a call back regarding the fitment for vehicle.

We tried to review your order and your requests, to confirm that our Sales Team reached out to you per your request, but we were unable to locate your account with the information shared in your review.

If you could please email your account information to Satisfaction@AmericanMuscle.com and kindly include a copy of your review, for context. Once we receive this information we will review your order and see how we can assist you.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 3 van de 5 sterren

Had a difficult time perching over the…

Had a difficult time perching over the phone with sales people

19 mei 2026
Review zonder uitnodiging
Logo AmericanMuscle.com

Antwoord van AmericanMuscle.com

Hello,

Thank you for sharing your feedback with AmericanMuscle. We do apologize if you were experiencing issues when speaking with our Sales Team.

We would like to review your situation, but we were unable to locate an order with the information shared in your review. If you could email your order information and include the issues you experienced to Satisfaction@AmericanMuscle.com, once we receive this information we will be happy to review your concerns and see how we can assist you.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Beoordeeld met 1 van de 5 sterren

Poor fitment and parts with defects

American Muscle does not have the quality of parts that they advertise. I have bought several parts and on many items the fitment was not good or I received the items not properly package. I decided never to buy again from them. The staff are not properly trained

18 mei 2026
Review zonder uitnodiging
Logo AmericanMuscle.com

Antwoord van AmericanMuscle.com

Hello Aldo,

Thank you for your recent order and for taking the time to share your feedback with AmeircanMuscle. We are sorry to hear that you received an item that was not correctly packed and there was damage to the item.

it is our goal that the order ship to the customers in a timely manner and they are delivered without any damage. This was not your experience and your frustration is understandable.

This item shipped to you directly from the manufacturer and we will share your experience with them so they can review their packing for their items.

We do show that you returned the Stealth Diffuser and we refunded your original payment method. Please note, that since you used Affirm to make the order, we had to issue the refund directly to Affirm.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

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