Everything regarding the site and purchasing process was easy. I did have an issue with getting the email address changed. My address was initially entered as .com, not the correct .NET. There... Toon meer
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Lees wat reviewers zeggen
Ordered almost $3,000 worth of parts from you on September 11th. Received the part I ordered last have yet to receive anything else. After 4 days of no communication with your company due to technical... Toon meer
It was great once I called to place an order. The only reason for 4 stars rather than 5 was because I tried to place an order from the web site, got all the way through placing an order credit card ac... Toon meer
After leaving your online chat, I received a call back from Steve. He was awesome, super friendly, excited and personable. A real pleasure to talk with. He found me the discounts that your website wo... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Shop our 1997-2018 Ford F-150, 2002-2018 Dodge Ram, 2007-2018 GMC Sierra Chevrolet Silverado parts accessories for your truck. Orders over $75 ship free!
Contactgegevens
North Cedar Hollow Road 600, 19301, Paoli, Verenigde Staten
- americantrucks.com
4,1
Goed
5K reviews
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Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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These will give your ride an instant upgrade!
I didn't wait very long for these to arrive and once they did the change over from old, cheap seat covers, was amazing! They are so well designed and built that they instantly upgraded my truck's interior. They were super easy to install and look incredible! They seem to be super durable and should wipe clean easily. What an awesome product, thank you!
4 juli 2026
Review zonder uitnodiging
Ordered over 500.oo of parts..
Ordered over 500.oo of parts... paid for expedited shipping... 3 days later... order still not here. Not a very prompt or professional parts operation. RAVEN BLACK PRO STOP CLIPPERS AND rotors.
30 juni 2026
Review zonder uitnodiging
Antwoord van Turn5
Hello,
Thank you for taking the time to share your feedback with AmericanTrucks. We do work hard to have orders shipped to our customers in a timely manner, and we apologize that this was not your experience.
We wanted to review your order to see why there were delays, but we were unable to locate an order with the information shared in your review. If you could please email your order information to Satisfaction@AmericanTrucks.com, Please also include a copy of your review, for context. Once we receive this email we will review your order and the issues that you experienced.
If you have any additional questions or concerns please contact us and we will be happy to assist you.
Thank you,
Amy
Liars. They mislead and take no responsibility
I ordered a navigation system for my 2012 Rm truck, great price but zero customer service. Cole the service rep assured me that it was in stock and would be shipped within the week. To date there is not even a tracking number and was told it was out of stock. This company uses drop shipping and does not carry an inventory. They continue to blame the drop shipper and American Trucks has taken zero responsibility for the customers satisfaction. Today I find out that it is out of stock. Avoid this company!!! They are not a customer based company they do not care about you!!!
2 juli 2026
Review zonder uitnodiging
Antwoord van Turn5
Hello Robert,
Thank you for taking the time to share your feedback with AmericanTrucks regarding your recent order for the Phoenix Automotive by Navos 12.10-Inch / 13-Inch Android 13 Fast Boot Vertical Screen Navigation Radio; 4G RAM/64G ROM; Silver. We reviewed your order and we do apologize for the issues that you experienced with your order.
We reviewed your order and we do show that the original "get it by dates" were noted as 7/8-7/15. There are some items that we offer on our website that may take additional time to be processed. This information is normally noted on our website, to the right of the product photo.
We have been reaching out to the manufacturer to receive an update, and then we saw that you contacted us on 7/3 to request a cancellation. We submitted a request to cancel the order and once we receive a response from the manufacturer we will share this information with you. If they are able to cancel the order, you will receive an email when your refund is completed. If they already shipped the order, you will receive an email with the tracking information. Once you receive the radio, if you would like to return it, please contact our Customer Service Team and they can initiate the return. We noted your order that you may initiate this return.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Very helpful and knowledgeable…
Very helpful and knowledgeable representative
1 juli 2026
Review zonder uitnodiging
Helpful great
3 juli 2026
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I was helped by a lady who was kind and…
I was helped by a lady who was kind and understanding. I wasn't able to afford my 1st choice of wheels but my actual choice is very nice also. Thank you
1 juli 2026
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Easy to navigate website
Easy to navigate website, understand exactly what your getting because of good instruction/ discriptions
29 mei 2026
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I would never do business or refer…
I would never do business or refer anyone with this company because my brother & i had bad experience with them when we paid over $1500 ordered LED headlights & taillights for F150 & never received the products as the promised , also we already paid $75 to the installer to hold the appointment for installation but we never received the order. it's ridiculous business.
26 juni 2026
Review zonder uitnodiging
Antwoord van Turn5
Hello Kenny,
Thank you for taking the time to share your feedback with AmericanTrucks. We are sorry that you and your brother experienced issues with your recent order.
We would like to review your order to see how we can assist you, but we were unable to locate an order with the information shared in your review. If you could kindly email your order information to Satisfaction@AmericanTrucks.com. Please also include a copy of your review for context. Once we receive this information, we will review your order and see why you experienced these issues.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Everything was good until I went to…
Everything was good until I went to check out and your PayPal would not work
29 juni 2026
Review zonder uitnodiging
Antwoord van Turn5
Hello,
Thank you for taking the time to share your feedback with AmericanTrucks. We are sorry to hear that you experienced issues while using PayPal to complete your order.
We value the feedback that we receive from our customers, The feedback that we receive help us to make changes and improvements to the products and services that we offer to our customers.
When you were making your purchase, did you receive error messages when you were trying to complete the payment using PayPal? If you could send additional information, like you order information and the issues that you experienced, to Satisfaction@AmericanTrucks.com and we will review your order to see why you experienced difficulties.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
My happy place.
American Trucks has become my go-to “happy” place to update my nine year old Chevy truck. Good products, good advice.
27 juni 2026
Review zonder uitnodiging
Baily was awesome and helpful
Baily was awesome and helpful. Great purchasing experience! Hell of a deal!
25 juni 2026
Review zonder uitnodiging
variety of parts
27 juni 2026
Review zonder uitnodiging
Easy Website to Navigate through to…
Easy Website to Navigate through to find the right Parts, also your company supplies good details about the products that are sold.
27 juni 2026
Review zonder uitnodiging
Able to put in your exact truck
26 juni 2026
Review zonder uitnodiging
Absolutely terrible
Absolutely terrible. I bought multiple items some from open box. One of the open box items said that some of the nuts and bolts weren't included. Not telling me that a whole bar for a roll bar was not in there. They would not take any concessions
25 juni 2026
Review zonder uitnodiging
Antwoord van Turn5
Hello Paeton,
Thank you for taking the time to share your feedback with AmericanTrucks. We are sorry to hear that you experienced issues with an Open Box item that you recently ordered.
We would like to review your order, but we were unable to locate one, with the information shared in your review. If you could please email your order information and a copy of your review, to Satisfaction@AmericanTrucks.com. Once we receive this information we will review it to see how we can resolve this issue for you.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
I was completely satisfied with my…bull bar for my 2025 f150 STX
I was completely satisfied with my order> i will recommend this company to others>
6 juni 2026
Review zonder uitnodiging
Customer service is trash
Placed an order for a rims wheels tpms lug nuts and install through their shop. They sent an email the next day saying my rims were out of stock for 3 months.... I called immediately to just cancel the whole order makes no sense to get tires and everything and and install package when you can't send me the rims and its not like I did it online I called and spoke with a representative from American trucks ie Turn 5 and he put the whole order together. Even after i called to cancel less then 12 hours later due to them not having a product they sold me they still proceeded to ship the rest of the order forcing me to deal with a return as well. Problem now is it took them a week to get fedex to come pick back up the tires the tpms sensors and lugnuts all brand brand new never touched didnt have rims. now im getting refunds in small amounts still dont have my entire refund when I call they dont know what hasn't been refunded except at this point the company held my thousands of dollars for weeks then had fedex come pickup the whole order for return and currently im still short my refund money today right now and its been more weeks. I want my money back and I want the company to do better by its customer as I wont recommend this place to anyone else as they currently have all their items and have not returned all my funds that is theft by deceptive business practices
22 juni 2026
Review zonder uitnodiging
Antwoord van Turn5
Hello Shawn,
Thank you for taking the time to share your feedback with AmericanTrucks. We are sorry to hear of the issues that you experienced with your recent order for wheels and tires. We do apologize for the delays in receiving your full refund for this order.
We show that on 6/8/2026 you placed an order for the following items:
- Black Chrome 6-Spline Lug Nut Kit; 14mm x 1.5; Set of 32 (07-26 Silverado/Sierra 2500 HD/3500 HD SRW)
- 4 -467021 -Valve Stem-Mounted TPMS Sensor with Metal Valve (Universal; Programming is Required)
- 4- T608012 -Fittipaldi Offroad FA08 Gloss Black Milled Wheel; 20x9; 18mm Offset
- 4-J262463 -RBP Repulsor M/T3 Tire (33" - 33x12.50R20LT)
This order was placed after the cutoff time for shipping that day. On 6/9 you contacted us to cancel the order. We submitted a request to cancel the wheels. You were refunded for the wheels that day, on 6/9.
The other items in your order, already had tracking so we were unable to cancel these for you. We shared that once you receive them, we can set up a return for the items that you received.
We do see that returns were set up and we overrode the return label fees, and we asked for a pick up at your residence at our expense, since the items that you ordered shipped and we were unable to cancel them.
When we submit a request for a pick up, we do ask that all labels are removed from the boxes so there are no mix ups when the driver picks them up.
We also ask for 7-10 days after there is movement on the way back to us for your refund to be completed.
We show you were refunded on the following dates:
6/9-$1029.83
6/17-$1011.89
6/24-$98.08
6/26-$184.32
We are still waiting on all of the items to be returned to our warehouse. Once this is done, the balance due will be removed from our order. This is placed on there so we can monitor the order and confirm all items were received.
If you have any additional comments or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Everything went great and arrived safe…
Everything went great and arrived safe and secure. Everything fit as it should and me being 63 years old, went on rather smoothly! It took me longer to get up off the ground than it did to install the nerf bars and fender flares!
19 juni 2026
Review zonder uitnodiging
Website was easy to navigate and prices…
Website was easy to navigate and prices weren’t too bad
23 juni 2026
Review zonder uitnodiging
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