Antler Reviews 

4.563
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great products with excellent Materials used. I had to return mine original bag and the service was excellent! It’s probably what made me go and buy another bag because I knew it would be easy to re... Toon meer

Beoordeeld met 5 van de 5 sterren

The customer service officer has showed care and assistance with my return request. Everything went very smoothly. The whole process was easy and hassle-free. I’ve just returned from my trip, and I’m... Toon meer

Beoordeeld met 4 van de 5 sterren

Love Antler Luggage generally and purchased the purple carryon and large suitcase. Have found there is no additional internal zip pockets like some of their previous sets and while I love the purple... Toon meer

Beoordeeld met 5 van de 5 sterren

Recently purchased the gorgeous Colbalt Blue packing cubes, great way to keep clothes sorted. Zips are good quality. The Urban Core Tote Bag in Olive green is for an up coming trip. It feels well m... Toon meer

Bedrijfsgegevens

  1. Reisartikelenwinkel
  2. ook in
  3. Koffer- en tassenwinkel

Over Antler

Geschreven door het bedrijf

Since 1914, we have been building an extraordinary legacy if travel expertise - designing and manufacturing quality luggage 'for those who travel often'.

We design lightweight suitcase sets, as well as holdalls and travel bags that are perfect for use as hand luggage, or for a weekend away, and we only make luggage that's built to last. We design our suitcases to be both strong and lightweight—it’s a balance that takes years of innovation to perfect.

All our hard-sided suitcases are lightweight so that they’re easy to carry, and to help ensure you stick within your airline baggage allowance. Naturally, we have a range of sizes, including cabin-sized, medium and large cases.To make it easy to reach those travel essentials when you’re on the move, our soft-sided cabin suitcases have exterior pockets and they also come with premium features, like a TSA-lock, strong and secure zips, and best-in-class double spinner wheels.

Lusting after a green suitcase, pink suitcase, red suitcase, grey suitcase, beige suitcase, blue suitcase or classic black suitcase? We’ve got you covered, explore our luggage collection to help to find your colour match.

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Lifetime Warranty

Lifetime Warranty on all Suitcases

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Only products purchased from Antler directly can be registered for our warranty.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,6

Alle reviews

(4.563)

1.725 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Warning “lifetime warranty”

I purchased two Antler suitcases in March. After a single international trip, one had a wheel detach and the other had stitching come apart. I approached Antler for a remedy, but they insisted the damage was caused by the airline and not a product issue. They also directed me to a repair center over two hours away for assessment, which I found unreasonable. Despite raising my concerns through the proper channels, they refused to address what I believe to be a significant durability issue for luggage. My experience was disappointing, and I would caution others to be aware of the customer service response if something goes wrong.

10 maart 2026
Review zonder uitnodiging
Logo Antler

Antwoord van Antler

Hi Louise without the luggage being inspected its difficult for our service team to form a view as to if the issue is covered under the terms of our warranty. If in the view of the repair centre the issue is covered and a repair is possible then this will be undertaken at no cost and if its warrantable and not repairable our team will be happy to explore other options for you.

Beoordeeld met 1 van de 5 sterren

Poor durability, zero warranty

The durability of their product is very poor. Stitching came off in multiple places.

They claim lifetime warranty but do not honour it.

Pretty dissatisfied customer here, think twice before paying for something that will last a few months.

24 augustus 2026
Review zonder uitnodiging
Logo Antler

Antwoord van Antler

Hi Rob -Our warranty covers faults caused by defective materials or workmanship. It does not cover damage from mishandling (such as by airline baggage handlers) or general wear and tear. Damage to luggage doe not in and of itself indicate poor durability and is more reflective of the level of care and rough handling by airline ground crews. If your warranty claim was declined we would suggest contacting the ticketing carrier as airlines have a legal duty to repair, replace or otherwise compensate passengers where luggage is damaged in transit

Beoordeeld met 5 van de 5 sterren

easy on line ordering

easy on line ordering , prompt delivery and well packaged & suitcase exactly as described.
Trusted company .My previous Antler suitcase is 15 years old and very well travelled and still going strong. This purchase was required for a larger bag. I would not buy any other brand
Thanks

26 augustus 2026
Beoordeeld met 4 van de 5 sterren

Good Travel Suitcase

Needed a new suitcase, my last one was damaged in India. Antler suitcases wear well and can take some rough handling. My previous port lasted 10 years. Thanks Antler.

26 augustus 2026
Beoordeeld met 5 van de 5 sterren

Customer service dealings with my…

Customer service dealings with my enquiries. The quick delivery & constant updates & tracking for my item.

Exceptional quality of product. Attention to detail. Zips & locks are smooth.

1 september 2026
Beoordeeld met 5 van de 5 sterren

Easy to purchase suitcase online

Easy to purchase suitcase online, delivered on time and for overseas travel it was light, easy to move around busy Japanese train stations, airports and buses.
A quality product . Highly recommended.

21 augustus 2026

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