Apex Mortgage & Protection UK Ltd Reviews 

I recently remortgaged as my fixed rate ended on 31/1/23. I contacted Rob Hannis at Apex to help find a new mortgage rate and product - I had used Rob in the past too. Excellent service from start to finish. Rob is extremely reactive to calls and emails and always gets straight back to you. He is patient explaining all the options and together we decided who to go with. The remortgage process was seamless and fast. Everything switched over the day my rate ended. Rob helped with the legal side too, recommending the best value conveyancers. The conveyancers had a digital online portal which was really efficient and easy to use with instant access to all documents and mortgage status. Highly recommend, thank you!

Sonia has now helped us with mortgage applications on several occasions, and supported many clients with the same. The service provided is always exceptional, with detailed explanation and she never fails to respond to queries quickly and efficiently. I wouldn't hesitate to recommend Sonia and Apex.

I couldn't recommend Kyle Nicholson more, our circumstances were quite specific but he still found us a good deal. He was extremely quick at responding to any queries ,was reassuring, knowledgeable , professional and friendly. Kyle was still as involved and helpful at the end if the process as he was on day one.

Kyle Nicholson is highly recommended. Will definitely use him again. i received an excellent service and an excellent product, with a difficult situation. First class👍👍👍

Sonia was very helpful, she took her time to understand and get the information she required to be able to help. Sonia kept me informed at all times as to how things were proceeding and she ensured that she had understood the mortgage advice that I required. Sonia was professional at all times, treated me with respect and courtesy and always checked that I had understood the information and that it was what I required. Nothing was too much trouble for her. Thank you.

Rob was a brilliant advisor, outlined our options well and made everything easier to understand, with prompt responses whenever I had annoying questions.
It never felt like it was a chore to him, and that he genuinely had our best interests at heart. Would highly recommend.

James has been my mortgage advisor and he has been the best.
He is so happy to help and is so considerate. He keeps you updated with everything that’s going on. Makes you feel heard and no matter how many times you ask the same question he will always respond and tries to make sure you understand everything.
He replies straight away and is always super helpful!
I strongly recommend James. I couldn’t be happier to have James help me get the flat I wanted. That’s it for me now, james is my go to mortgage advisor haha.

Best wishes,
Anna

Sonia Featherstone is an absolute master in her field of work & very knowledgeable in other areas.
Friendly & flexible, which helped a great deal in planning around my busy life.
I would highly recommend & it's been a pleasure working with Sonia, as she's achieved a great outcome for myself.

Diane Bernard helped me with my mortgage and I can honestly say I was made to feel at ease and comfortable throughout the whole process. I was always kept up date with the stage things were at and conversations were honest and supportive. I Will coming back on my next renewal. Thank you for your help

Diana was an incredible broker. From day 1 it felt like she was interested in us not just the product. We had recently returned from overseas and we were under the impression we would need to wait. I contacted her through instagram and she was reassuring that we could get a mortgage sooner.
With all the paperwork in place she kept us informed almost daily via whats app. Which felt like a personal touch.
She quickly learnt that I was a worrier and shielded us from unnessecary stress, for this we will be ever grateful.
When the market went crazy we had 24 hours to finish our application. It was clear she was working through the night to ensure we and I can assume many others secured the very best deal.

I would only ever use her again. Incredibly professional but also felt like a friend.

ONLY USE DIANA!

Tanya was Very professional with a personal touch. So engaging and helpful. Nothing was ever trouble.
Was very attentive and clear on my options. Excellent communication!
Would 100 % recommend

We cannot recommend Layla enough! She helped us from start to finish buying our first home, she kept our minds at ease and and made the whole process seamless. We will definitely be returning when we remortgage!

Nicola gave great expert advice and really understood the needs for myself and my family. She was able to tailor the package for what I needed I cannot recommend her enough. I feel better knowing that my family are protected in whatever circumstance life throws our way.

I find the world of mortgages confusing and a bit overwhelming, but Kelly and the team at Apex ave made the process clear, simple and easy to follow. They turn the confusing into clear and the minefield of rates, payments, terms and penalties into a conversation where your needs are both explored and met. The friendly approach and common sense have made the whole process a breeze - thanks team!

Off the charts levels of customer service from Tanya. Above and beyond. Professional, caring and very efficient. From initial enquiry to policies going live was only a few days. I'm self employed and the family now has complete peace of mind for about the cost of a night out per month. The best direct debit I pay each month.

Extremely delighted by the level of Expert and Professional services provided by Mr Lynn-Emmanuel Manuh. I was supported at each step with dedicated and tailored advise with my fairly complicated remortgage LTB and new purchase. Excellent communication from Mr Manuh, went over and above to facilitate the completion, definitely put way more efforts than my solicitors. CONFIDENT and PROUD to RECOMMEND Mr. Manuh !!

Sonia is amazing, helped me from start to the finish. Responds really quick to phone calls and emails, couldn’t have done my mortgage with out her help. As a single parent it’s not easy, with Sonia’s help I got the mortgage I needed. Highly recommend Sonia to anyone.

Kyle's guidance has been really appreciated as I remortgaged during the mayhem following the 2022 autumn mini-budget. I found him to be diligent, professional and always provided prompt answers to my queries.

Sonia has being helpful and polite from the offset. She has always answered my calls answered emails in a prompt manner. I would definitely recommend Sonia as an advisor.

Diane really went above and beyond for me and got me a fantastic deal I would highly recommend.