We have had the solar panels since 2012, with no issues. We are now selling our house and have been dealing with the legal team, quite frequently, to satisfy the purchasers queries. I have to sa... Toon meer
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Been wondering recently about iBoost not working in bright weather, but unconcerned because the central heating is on now, but I received a call from A Shade Greener today asking me to check their swi... Toon meer
Fairly recently, I had to reach out to A Shade Greener's Legal department to assist with some queries in relation to the sale of my property. I want to send a HUGE THANK YOU to Izabela Saldat... Toon meer
I received excellent service from Izabela Saldat. I requested information regarding the fees for a solar panel pack, and this was provided to me instantly. Once payment was made, the pack arrived stra... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
Contactgegevens
Verenigd Koninkrijk
- ashadegreener.co.uk
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Heeft 32% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Professional, polite and efficient
Arrived at the appointed time Aaron was professional, polite and efficient

Antwoord van A Shade Greener Maintenance (Solar)
A joy to deal with.
Karen was lovely to deal with. She was friendly, knowledgeable and helpful. A real credit to been company.

Antwoord van A Shade Greener Maintenance (Solar)
Izabela has been great in doing…
Izabela has been great in doing everything she can for me in any and all questions I’ve had.
A shade greener as a company I wouldn’t recommend because of the additional burden for remortgaging and selling creates due to their solar panels and lease entitlement.
Sadly they were on when I bought the property and no way of removing the 25year lease

Antwoord van A Shade Greener Maintenance (Solar)
Dreadful Service!
Slightly ironic to have the word ‘maintenance’ in their name on here when they won’t send anybody out to have a look at our panels which have been off for 2/3 months now, expect us to turn them back on despite no maintenance being carried out so far during the lease (around 11/12 years) and us reporting a pigeon problem under the panels which they have washed their hands over, despite our concerns that the panels are off due to damage sustained by the pigeons.
Terrible company, terrible experience, appalling customer service. Please, please, do not consider using them!

Antwoord van A Shade Greener Maintenance (Solar)
Izabela Saldat @ A Shade Greener
Dealt with Izabela Saldat in relation to a legal matter. She was very polite in her communications; always quick to respond and helpful.

Antwoord van A Shade Greener Maintenance (Solar)
I rang a shade greener maintenance as…
I rang a shade greener maintenance as I’m a new owner to a property with panels and had no information, Natasha answered and was very helpful setting me up and having information sent to me, thank you

Antwoord van A Shade Greener Maintenance (Solar)
Friendly real people
You deal with friendly real people and provide you with the information and service you need. Highly recommend

Antwoord van A Shade Greener Maintenance (Solar)
The Electrician Ricky A resolved the…
The Electrician Ricky A resolved the problem quickly and efficiently and also explained how to check on the smart meter how many Watts we had in reserve.

Antwoord van A Shade Greener Maintenance (Solar)
Shannon was vey helpful and kind
Shannon was vey helpful and kind, when helping me sort out my situation and with great care and respect

Antwoord van A Shade Greener Maintenance (Solar)
Absolutely terrible company
Absolutely terrible company. 2 connector panels have fallen off and landed on my car, the company does not care. The panels are working, they don't care about any legal obligations they have towards maintaining their equipment and refuse to come out to the property to check.
Edit: Further to the companies reply here, of course you don't care, you are still getting paid the tarrif. I care about damage to my car, a potential fire because wiring connectors are missing and any other issue that bits of your equipment (that have never been check or maintained in the time they have been on the property) might cause in the near future. But hey, if and when it does, rest assured I will sue.

Antwoord van A Shade Greener Maintenance (Solar)
Maintenance guy was great overall
Maintenance guy was great overall. Done the job and explained everything. +++
Any questions answered...

Antwoord van A Shade Greener Maintenance (Solar)
Excellent service from Aaron who was…
Excellent service from Aaron who was very polite and knowledgeable found the problem straight away and replaced the nessasary parts would highly recommend Aaron

Antwoord van A Shade Greener Maintenance (Solar)
Ricky came to fix my panels and was…
Ricky came to fix my panels and was super friendly and explained everything to me even showed me how to see if I was using the free electric. Rang me before he came as had a cancellation so even got them done sooner than the appointment time.

Antwoord van A Shade Greener Maintenance (Solar)

Antwoord van A Shade Greener Maintenance (Solar)
Passive aggressive response to pigeon infestation
I have a pigeon infestation on my roof, causing damage and inconvenience. There was no warning of this or mention of it in the contract. I contacted A Shade Greener asking for advice, and received a passive aggressive reply putting the responsibility squarely with me to fix. Very disappointed with them and would advise NOT to proceed with installation without discussing this (I now know) almost inevitable outcome of vermin.
Izabela Saldat was a ray of sunshine…
Izabela Saldat was a ray of sunshine and extremely helpful with us obtaing the required deed of variation for our sale.

Antwoord van A Shade Greener Maintenance (Solar)
Francesca always keeps me informed…
Francesca always keeps me informed about reading submissions and lets me know when data has been sent to EON.
She was also very helpful when we needed the inverter replacing and when we had problems with water incursion into the panels.
It is always reassuring to have a named person as a link to the company. Far preferable to AI. Long may this continue.

Antwoord van A Shade Greener Maintenance (Solar)
Really helpful .Makes everything so…
Really helpful .Makes everything so easy thank you

Antwoord van A Shade Greener Maintenance (Solar)
Panels
The engineer was very polight and ahead of schedule

Antwoord van A Shade Greener Maintenance (Solar)
Just had a new inverter fitted by Mark Morgan, Excellent Job.
Just had a new inverter fitted by Mark Morgan of A Shade Greener Maintenance Team.
Mark was polite, explained what he had to do and completed the work in about half an hour.
Everything from start to finish was clean and organised.
Excellent professional and a credit to the Company
Thank you.
Richard Haigh, Barnsley.

Antwoord van A Shade Greener Maintenance (Solar)
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