We have had the solar panels since 2012, with no issues. We are now selling our house and have been dealing with the legal team, quite frequently, to satisfy the purchasers queries. I have to sa... Toon meer
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Been wondering recently about iBoost not working in bright weather, but unconcerned because the central heating is on now, but I received a call from A Shade Greener today asking me to check their swi... Toon meer
Fairly recently, I had to reach out to A Shade Greener's Legal department to assist with some queries in relation to the sale of my property. I want to send a HUGE THANK YOU to Izabela Saldat... Toon meer
I received excellent service from Izabela Saldat. I requested information regarding the fees for a solar panel pack, and this was provided to me instantly. Once payment was made, the pack arrived stra... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
Contactgegevens
Verenigd Koninkrijk
- ashadegreener.co.uk
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Heeft 29% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Very quick and efficient response from…
Very quick and efficient response from Shannon from the legal department

Antwoord van A Shade Greener Maintenance (Solar)
Great service from Izabela and the Shade Greener team
Very please. Izabela, handled my case super promptly and efficiently, answering all my house buyers questions and turning all the paperwork around in just 24 hours.
I was very nervous about the amount of documents and number of questions requested by my buyers solicitors about the Solar Panels on my house. I needed have worried as all was handled brilliantly by Izabela. Yes there was a small legal fee but this is to be expected for a significant house transaction. Great service.

Antwoord van A Shade Greener Maintenance (Solar)
Excellent service in relation to a lease variation
I act on behalf of clients selling their property with the benefit of a solar panel lease. During the enquiry process, the buyer's lender required the lease to be varied. Izabela Saldat dealt with progressing the lease variation and was able to provide draft documentation promptly. Registration at HM Land Registry was dealt with upon receipt of the signed variation and Izabela kept me updated throughout progress of registration and completion.

Antwoord van A Shade Greener Maintenance (Solar)
Arron was a really friendly guy who was…
Arron was a really friendly guy who was able to fix the problem. He clearly explained what had gone wrong and was able to fix it quickly. He is a real asset to your team.

Antwoord van A Shade Greener Maintenance (Solar)
Izabela was very helpful and responded…
Izabela was very helpful and responded to me super quick and resolved all issues.

Antwoord van A Shade Greener Maintenance (Solar)
Thank you Arron
Arron visited today and finally fixed the issue I had with a faulty part in the roof. Very polite and knowledgeable young man.

Antwoord van A Shade Greener Maintenance (Solar)
Great service
Great service,
Izabela Saldat from the legal department was handling the matter on behalf of our mutual clients. All emails were answered promptly, request was actioned the very same day and all information requested was provided in clear, plain language to ensure that all parties understood all necessary steps and the process required.
Thank you,
Kamila

Antwoord van A Shade Greener Maintenance (Solar)
Absolutely fantastic service
Absolutely fantastic service, quick professional and polite engineer Ricky did a repair at my house today. Thank you 😊

Antwoord van A Shade Greener Maintenance (Solar)
Special thanks to Katie who was very…
Special thanks to Katie who was very professional and went above and beyond to assist with a query. Thank you team. ⭐ ⭐ ⭐ ⭐ ⭐

Antwoord van A Shade Greener Maintenance (Solar)
Really great service
Really great service. Arron was very friendly and efficient, he explained everything to me that he was going to do and in no time it was done. Great job

Antwoord van A Shade Greener Maintenance (Solar)
Brilliant help from ricky today
Brilliant help from ricky today
Job was sorted and explained clearly. Thank you

Antwoord van A Shade Greener Maintenance (Solar)
Pleasant manner
Pleasant manner, clear explanation of their technical problem. Future action confirmed. Thanks.

Antwoord van A Shade Greener Maintenance (Solar)
It scares the hell out of me to…
It scares the hell out of me to purchase a property where these people are involved I simply asked a general question and the call handler use that old chestnut gdpr clearly didn't know what it meant as I was not asking anything specific about any property just the general terms as to whether if you needed to make improvements to the property to improve EPC rating could the panels be moved or altered,,,,,, quite frustrating because the call handler all they could say was " gdpr .. blah blahh" when they didn't know what it meant and quite blatantly discriminated against my dyslexia, and the point about this complaint is when you ring the number it says quote "general inquiries or information" unquote,,,,, what's the point in saying that if you don't offer that service and are rude and flippant !
The electrician Ricky fixed my solar…
The electrician Ricky fixed my solar panel issue quickly and efficiently, was friendly, polite and answered questions when given. A credit to your company

Antwoord van A Shade Greener Maintenance (Solar)
Spoke to izabela who sorted a land reg…
Spoke to izabela who sorted a land reg issue promptly and always kept me informed with updates and seen the task through 100 percent great customer service and I would recommend always

Antwoord van A Shade Greener Maintenance (Solar)
Incredible experience with the Legal Representative - Izabela
I have dealt with Izabela from the Legal Team to assist me with documentation to support a house sale. Not only has Izabela been incredibly helpful, patient and prompt in responding, she has been approachable and friendly, and made me feel that I can ask any question without feeling foolish.
A fantastic asset to the Team

Antwoord van A Shade Greener Maintenance (Solar)
Timely Customer service/understanding and service delivery
Shannon Davies within the legal dept. is a diligent person, qualified and reliable to handle tasks, as well as courteous. As a person who had received her service, within the same industry, I really appreciate forthright, and sharp individuals that get to the point of the matter, and that was who she was in our interactions, a reasonable person, to whom I greatly appreciate her time. I would like to work with people like her and she is a treasure to the industry for our brief encounter. As we in the business know, delay defeats equity, or in the case reasonable time, efficiency and happy clients. I cannot stress how thankful I am to her.

Antwoord van A Shade Greener Maintenance (Solar)
Deed of variation
Dealt with Shannon Davies for a mutual client as a deed of variation was required. She handled this efficiently and professionally.

Antwoord van A Shade Greener Maintenance (Solar)
Customer experience
The lady who I spoke to was very helpful and informative. Excellent customer service skills. Thank you very much.

Antwoord van A Shade Greener Maintenance (Solar)
A Shade Greener replaced the main box…
A Shade Greener replaced the main box system. The maintenance Electrician, went up into our loft and fitted a re- conditioned one in, as ours had not been working.
He did a quick change over and was friendly man called Mark Morgan and did a good job. Thank you

Antwoord van A Shade Greener Maintenance (Solar)
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