We have had the solar panels since 2012, with no issues. We are now selling our house and have been dealing with the legal team, quite frequently, to satisfy the purchasers queries. I have to sa... Toon meer
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Lees wat reviewers zeggen
Been wondering recently about iBoost not working in bright weather, but unconcerned because the central heating is on now, but I received a call from A Shade Greener today asking me to check their swi... Toon meer
Fairly recently, I had to reach out to A Shade Greener's Legal department to assist with some queries in relation to the sale of my property. I want to send a HUGE THANK YOU to Izabela Saldat... Toon meer
I received excellent service from Izabela Saldat. I requested information regarding the fees for a solar panel pack, and this was provided to me instantly. Once payment was made, the pack arrived stra... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
Contactgegevens
Verenigd Koninkrijk
- ashadegreener.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 29% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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A Shade Greener
A Shade Greener
Karen was very helpful, she gave me great advice for the issue I raised regarding our solar panels and moving house.
Karen also texted me a phone number for their legal team should we need it.

Antwoord van A Shade Greener Maintenance (Solar)
ASG - fabulous service
Well what can I say..... employee of this company has to be Shannon Davies!!
So helpful, on the ball, knows her stuff, superfast service and extremely pleasant with it.
An absolute credit to A Shade Greener. You are lucky to have her, look after her 😊

Antwoord van A Shade Greener Maintenance (Solar)
Diane was absolutely wonderful
Diane was absolutely wonderful. Friendly, informative and very helpful. She is a credit to the company.

Antwoord van A Shade Greener Maintenance (Solar)
It was prompt and customer service…
It was prompt and customer service superb.

Antwoord van A Shade Greener Maintenance (Solar)
Very helpful and efficient service
Very helpful and efficient service

Antwoord van A Shade Greener Maintenance (Solar)
Very clear and friendly
Very clear and friendly. Quick response to query.

Antwoord van A Shade Greener Maintenance (Solar)
Natasha was very helpful and checked…
Natasha was very helpful and checked with me she could now read the solar panels as they had been down. Very helpful. A shade Greener maintenance also advised me by letter the panels were not working and gave me very clear instructions of what to follow to get them up and running. Very helpful all round.

Antwoord van A Shade Greener Maintenance (Solar)
Great professional electrician
Ricky was very respectful of my home he was very friendly, helpful, professional and knowledgeable.
A credit to the company.
Many thanks Ricky

Antwoord van A Shade Greener Maintenance (Solar)
Energy benefit
Helen was extremely patient with me as asked many questions. All resolved now.

Antwoord van A Shade Greener Maintenance (Solar)
Helpful customer service
Karen was very helpful & knowledgeable & phoned me back as she said she would

Antwoord van A Shade Greener Maintenance (Solar)

Antwoord van A Shade Greener Maintenance (Solar)
Help and advice
Your representative was very helpful and very informative

Antwoord van A Shade Greener Maintenance (Solar)
Today I have been in contact with A…
Today I have been in contact with A Shade Greener, enquiring as to how the system works, due to selling my property and thus to transferring the solar panels to the next owner of this property legally. I spoke to a lady named Shannon who ( ever so politely) answered every question I asked her positively ,and in detail, thus curtailing any anxiety I thought I may have had in the future. So thanks very much, A Shade Greener and especially you Shannon, for such a speedy and positive response.

Antwoord van A Shade Greener Maintenance (Solar)
The engineer Ricky who came today was…
The engineer Ricky who came today was friendly, professional, informative and patient. In all honesty he and the enginer who came to inspect the issue cause by the company in the first place are possibly my only reason for a 5 star. My other experiences over the last 7 years are not so good. The company owner and head office based maintance team should take a look at these two emplyees and base there business on this level. Im guessing i will get the same auto AI response as everyone else despite the fact your sparkys are the only reason for this five star review and the ones pushing for these. Well done to the two employees who visited me and listened to me.
As suspected the same AI reply as everyone else. Thought they may have taken time after a review that was very positive based on the employee to review the way they run. Even after the comment about the same reply here we are. Shows level of care higher up. Such a shame

Antwoord van A Shade Greener Maintenance (Solar)
Ricky came to replace the Inverter that…
Ricky came to replace the Inverter that had gone down after nearly 13 years of use. Checked rest of system which is all good. Free electricity once more while sun shining. In and out in about 45 mins. A true tradesman. Brilliant.....

Antwoord van A Shade Greener Maintenance (Solar)
Arron B
Arron B. was absolutely fantastic. Couldn’t have asked for better . Found and sorted the problem really quickly. Very friendly and polite .

Antwoord van A Shade Greener Maintenance (Solar)
Great electrician, Arron B, the b stands for brilliant
While I did have to wait nearly 2 months to have a booking available that works for me with a shade greener. Specifically Arron B, the electrician that came out to my house, was brilliant. I happened to be down the road when he arrived and he was mindful and understanding to the fact my daughter asked him to wait outside until I returned a minute later. He was professional and friendly, quickly recognised the issue then just as efficiently made repairs and had my system up and running again all within 45 minutes. He made the typical inconvenience of getting someone in to fix a problem become no problem at all. An asset to the team and a pleasure to meet.

Antwoord van A Shade Greener Maintenance (Solar)
Was selling a house with solar panels
Was selling a house with solar panels, Shannon sorted out all aspects of the sellers solicitor requirements making it a much smoother move.

Antwoord van A Shade Greener Maintenance (Solar)
Excellent service from Ricky
I bought the house with the panels already installed. The company remotely monitor and informed me there was an issue. Today the engineer Ricky came out to sort the problem. I bombarded him with questions as I knew nothing about the system. He was brilliant answered all my questions explained how it all worked showed me on my smart meter how to check it. Told me the best times to use my appliances and fixed the problem with the system!. What an asset to your company, thanks Ricky everything is so much clearer now.

Antwoord van A Shade Greener Maintenance (Solar)
Ricky came to fix and issue
Had Ricky come today to help fix a problem with our system.
He was friendly, respectful and very knowledgeable. He was able to fix the problem quickly and with no issues.
Very nice guy, we had a good chat and then he was on his way.
If we ever run into any problems in future I’d be happy for Ricky to help us again.
Thank you.

Antwoord van A Shade Greener Maintenance (Solar)
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