We have had the solar panels since 2012, with no issues. We are now selling our house and have been dealing with the legal team, quite frequently, to satisfy the purchasers queries. I have to sa... Toon meer
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Been wondering recently about iBoost not working in bright weather, but unconcerned because the central heating is on now, but I received a call from A Shade Greener today asking me to check their swi... Toon meer
Fairly recently, I had to reach out to A Shade Greener's Legal department to assist with some queries in relation to the sale of my property. I want to send a HUGE THANK YOU to Izabela Saldat... Toon meer
I received excellent service from Izabela Saldat. I requested information regarding the fees for a solar panel pack, and this was provided to me instantly. Once payment was made, the pack arrived stra... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
Contactgegevens
Verenigd Koninkrijk
- ashadegreener.co.uk
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 29% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Supporting a house sale
I needed to access the legal information for a house sale having had solar panels installed 12 years ago. First the positives - Izabela was very helpful in supporting the enquiry and was with out doubt consistently the fastest in response time from any business that I have dealt with in many years! The panels themselves have been great - no issues and lots of money saved. The only negative and the reason for 4 stars rather than 5 is that I had to pay £288 for information that I would have expected to be freely available.

Antwoord van A Shade Greener Maintenance (Solar)
Izabela is a diamond
I was pretty stressed by the house selling process that generated the call to A Shade Greener. The quality of the service Izabela provided was outstanding in any situation but in these circumstances it was particularly appreciated.

Antwoord van A Shade Greener Maintenance (Solar)
Ricky was really lovely polite and kind…
Ricky was really lovely polite and kind talked me through everything so I could understand and was very respectful of my home! Thank you

Antwoord van A Shade Greener Maintenance (Solar)
Izabela
Izabela has been an amazing help from start to finish. All correspondence has been actioned swiftly making the transaction effortless. A great asset to the team!

Antwoord van A Shade Greener Maintenance (Solar)
Ricky was very polite and respectful
Ricky was very polite and respectful. He knew what he needed to do and just got on with it.
When the job was done he asked if we had any questions.

Antwoord van A Shade Greener Maintenance (Solar)
Excellent visit
Ricky turned up when he said he would. He respected the house by offering to remove shoes. His general demeanour was friendly and cheerful and he resolved quickly the issues that he found. Overall - a top guy..

Antwoord van A Shade Greener Maintenance (Solar)
Excellent Service
I hadn't realised that our solar panels were not working but A Shade Greener were on it and Sent Arron to come and fix them. Great service and fixed within 30mins.
Thank you

Antwoord van A Shade Greener Maintenance (Solar)
Polite, informative, swift
Polite, informative, swift and got the job done with no troubles. Thank you.

Antwoord van A Shade Greener Maintenance (Solar)
Very speedy and efficient call out…
Very speedy and efficient call out time. Ricky attended and was helpful, friendly and professional.

Antwoord van A Shade Greener Maintenance (Solar)
Ricky was polite and professional and…
Ricky was polite and professional and knew exactly what the problem was.

Antwoord van A Shade Greener Maintenance (Solar)
The service was great
The service was great he was efficient and got the job done. As well as that he was very polite and friendly.

Antwoord van A Shade Greener Maintenance (Solar)
Diane Hyde was amazing
Diane Hyde was amazing, friendly, informative and explained the process to my understanding. I felt comfortable and very satisfied.

Antwoord van A Shade Greener Maintenance (Solar)
Alex has visited us because of our…
Alex has visited us because of our inverter for the solar panels stopped working. He was polite and explained everything.

Antwoord van A Shade Greener Maintenance (Solar)
The phone call was easy and helpful
The phone call was easy and helpful. The person that I spoke to, was extremely helpful and lovely to speak to. Very pleased.

Antwoord van A Shade Greener Maintenance (Solar)
Fault with solar panels
Arron B came out to rectify an issue with the solar panels not registering which we’d been notified about!
He was polite, helpful explaining what the problems could be and sorted it quickly and efficiently
Very pleased

Antwoord van A Shade Greener Maintenance (Solar)
I have had the pleasure of dealing with…
I have had the pleasure of dealing with Izabela on a few matters requiring a Deed of Variation and she is amazing. Nothing is to much trouble and she is very helpful.

Antwoord van A Shade Greener Maintenance (Solar)
Great service
Ricky was the engineer from a shade greener maintenance, who called at my house today to look into the solar panel problem I had. He was extremely knowledgeable and efficient, and explained everything he did to repair the system by replacing the inverter in the loft. Couldn’t ask for a better service.

Antwoord van A Shade Greener Maintenance (Solar)
This company are an absolute disgrace
This company are an absolute disgrace, and should be brought to task for their bullying tactics.
My Mother is elderly and lives alone since my Dad passed away in 2018. During storm Darragh in October 2024 there was extensive damage to my Mothers' chimney which she had to have removed. Some months after the removal of the chimney the company claimed there was an issue with the panels and they arranged for an engineer to go to my Mothers house. The panels were inspected on THE INSIDE of my Mothers' loft and the engineer reported that the issue wasn't with the panels but with the trip switch which is located under the stairs. This led to the company demanding my Mother pay for scaffolding to be erected at a cost of £600, for which we refused and they sent another engineer who issued the same report, panels are fine the the electrical panel under the stairs needs to be changed.
In the meantime my Mother is literally living in hell, these bullies keep sending bullying letters (two at a time), with no way to contact them by phone. We have sent email after email for which they ignore and then they send more letters to say that my Mother doesn't engage!!!!
My Husband has had permission to speak on my Mothers' behalf as she is hard of hearing but now they refuse to respond to any emails saying they will on only speak to the homeowner, which is impossible as you as there isn't any way possible to speak to a human being.
My Mother is vulnerable, afraid and her health has deteriorated with all the stress this situation has left her in, this company seem to have no regard for anyone especially the elderly, perhaps that should be the company moto "we're kind to the environment, but that's the only thing we're kind to!".
Queried missing readings on the website
Queried missing readings on the website and I was sent them on an email the next day with a comment to say IT are looking at the website. Logged on today and the website has a whole new display with more accurate readings. Excellent service!

Antwoord van A Shade Greener Maintenance (Solar)
Very happy great service
Ricky was our electrician and he was very polite and efficient.
The inverter was changed very quickly and everything was left clean and working perfectly
We can't thank him enough

Antwoord van A Shade Greener Maintenance (Solar)
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