Ashridge Nurseries Reviews 

307
•
TrustScore 4 uit 5

3,8

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Beoordeeld met 5 van de 5 sterren

Excellent service from point of order to delivery and also aftercare. The Rose we ordered was in perfect condition despite the heatwave,as instructed it was watered on delivery. We didn't expect any... Toon meer

Beoordeeld met 5 van de 5 sterren

Hyacinthe, was really very helpful in finding me exactly what i wanted. I've just received said plants and I'm over the moon. Great care was taken preparing plants for postage and I very much appreci... Toon meer

Beoordeeld met 1 van de 5 sterren

😕Shameful❗️Hopeless❗️ Take the money. No communication as to delivery date/time. Never answer the phone. No complete order or offer of plant substitutes etc etc etc. Think we’ll pass on orderin... Toon meer

Beoordeeld met 5 van de 5 sterren

We ordered 12 175cm tall purple beech hedging plants as barefoot very late in the season (late May). We soaked them in tepid water for 2 hours when they arrived and got them straight in the ground wit... Toon meer

Bedrijfsgegevens

  1. Tuincentrum

Geschreven door het bedrijf

Ashridge Nurseries is an online garden centre trusted by over 100,000 UK British gardeners


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

307 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 35% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,8

Alle reviews

(307)

52 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Well worth the wait

I ordered Clematis Alpina Francis Rivis back in November, and it arrived very promptly, and well packed. Of course, being November, it was really nothing at all to look at, barely more than a few twigs. I planted it, and waited. What a transformation! It's now covered in beautiful young green shoots which are rapidly making their way up the trellis, and it's even got flower buds developing. Thank you, I'm thrilled to bits!

30 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great tree and great service

Very pleased with everything from Ashridge Nurseries. I wanted to order a tree to remember my dad who passed away in Dec. I had a couple of trees in mind and Ashridge had them in stock, they were not overpriced so I ordered a wild service tree. It came really quickly and looked lovely and healthy, with new buds coming.
They also supplied a free tree plaque, this was either thrown away with the packaging or it did not get put in, I contacted them by email and they sent me out another without any quibble, unfortunately I had missed out a word on the plaque, so I emailed them again and explained what I had done, I offered to pay for a new plaque but they sent me out another. Tree and plaque are now in the local country park. Thank you for the great tree and amazing service. Lorraine Cook

16 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I find the quality of plants from this…

I find the quality of plants from this Nursery exceptionally good, very good value for money prompt service and well packed healthy plants. the staff and very friendly and efficient such a rare joy to find such professional people.

21 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great company

I found a very wide range to choose from. The prices are good .Service and delivery was great and the roses and raspberry canes are of excellent quality, delivered efficiently.
A pleasure to deal with this company!

16 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unfortunately I only own an iphone6 and…

Unfortunately I only own an iphone6 and do not have a pc.website does not work on my phone just a blank white screen. Customer service was initially helpful in confirming website does not work for me. However when I asked if they could email me a stock list was just sent a link to website which obviously I cannot access! Refused to send stock list in an email or by post. Very disappointed. Presumably as I was not making a large order I am not important enough to bother with. It is a shame many nurseries no longer do paper catalogues. I understand about cost but there is nothing nicer than sitting down in the winter and picking your plants! ( I was interested in fruit plants)

14 november 2024
Review zonder uitnodiging
Logo Ashridge Nurseries

Antwoord van Ashridge Nurseries

Thank you for your review. We’re very sorry that you were unable to access our website using your iPhone 6. As this model was released over 10 years ago, it is unfortunately no longer compatible with many modern websites and systems. A stock list or catalogue would quickly become outdated once sent, as our availability constantly changes with incoming orders.

Beoordeeld met 5 van de 5 sterren

Native Hedging

I ordered in the summer 15 sweetbriar bare root hedge whips and a lilac. I was notified they’d be shipped late November but I wasn’t ready for them as I broke my wrist in September and ground wasn’t prepared. I called them to delay delivery until the New year. I also wished to add 2 blackthorn and a native honeysuckle and was advised which one was best. They arrived last week and I have got them all planted. I decided to add more so ordered 2 hazel, hawthorn, a spindle berry and a blackcurrant bush which arrived 3 days later. All now planted and pruned. Very pleased with packaging and quality. Can’t wait to see them grow and hide the railway embankment.

27 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really excellent customer-focused…

Really excellent customer-focused company. I was concerned about the delivery date but the customer service representative was on it straight away and confirmed delivery within a couple of hours of my order. I’ve just taken delivery of 25 Hornbeam hedge bare root plants with a guarantee to swop plants which don’t take. I might sound a bit too effusive but I am a real customer, just a very impressed one. Might be because I’ve had some truly dreadful dealings with British Gas recently and anything not like them is to be celebrated loudly. 😂

28 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic quality trees

I bought barerooted Scots Pine and Lime from Ashridge recently. This is the first time we’ve used them. The trees arrived quickly and well packed. However, the quality of the trees was fantastic. It was actually motivating to receive trees of this quality….especially when you know that planting on our land is hard work! We will buy from them again.

18 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good plants and good service

I have used Ashridge a number of times for trees and native hedging. The plants arrive in very good condition and they do their best to meet specific delivery dates around birthdays etc. The website has good tips for planting too.

13 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality Plants and Excellent Service

Excellent Service from Nursery. Good communication from ordering to delivery, with excellent tips on how to plant. Order dispatched on the 6th received on 7/11. by courier. Rose bushes, bare root, packed individually and roots kept moist, good strong bushes with large root system. Planted 8/11, look well.
Excellent Service from Courier, kept informed by emails on delivery. Delivered between times stated.

7 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

4.5kg of daffodil bulbs supplied when 5kg were ordered

I ordered 5kg of daffodil bulbs from Ashridge and when they came the bag was lighter than expected only weighing less than 4.5kg when I asked Ashridge about the reduced weight their reply was that the bag was weighed when the bulbs were lifted and since then they had dried out hence the reduced weight! When we planted them out 14 of the bulbs were of poor quality.

6 november 2024
Review zonder uitnodiging
Logo Ashridge Nurseries

Antwoord van Ashridge Nurseries

Thank you for your feedback. We are sorry for your disappointment. As we mentioned in our reply to your email, your bulbs were lifted and weighed at the end of August, and would have weighed a minimum of 5kg. Due to moisture loss, the weight will naturally decrease, but there is always a minimum of 60 bulbs in a 5kg net. Please email support@ashridgetrees.co.uk if you have not received this quantity of bulbs and if there are any quality issues, and we would of course be glad to resolve for you.

Beoordeeld met 1 van de 5 sterren

Appalling Experience

Appalling Experience. The website doesn’t work, ordered over phone , over a month for a few daffodil bulbs. Payment has been taken and no bulbs arrived. Yet more time on the phone, only to find that the payment hasn’t even taken. Useless company.

1 november 2024
Review zonder uitnodiging
Logo Ashridge Nurseries

Antwoord van Ashridge Nurseries

Thank you for leaving a review. We’re very sorry for any frustration with the ordering process on our website, as your order for two packs of bulbs did not meet the minimum order value you were unable to place your order online. To help, we set up your order in the office and sent you a payment link by email. Since this link wasn’t completed, we were unable to process payment. As noted in our email, the link was active for 7 days, and as it wasn’t completed within that time frame, the order was automatically cancelled.

Beoordeeld met 5 van de 5 sterren

100% Recommend

Excellent customer service, great products that have thrived for almost 5 years now. The package came in good condition on the date they said it would!

I'd have no problems ordering from them again or recommending them to anyone else.

7 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick delivery & good quality trees

I ordered 3 potted birch trees 2 weeks ago and they arrived the next day. Trees were well packaged and in good condition. They were planted 2 days after receiving them and are doing well. I appreciated the advance information regarding delivery & follow-up email enquiring if the trees are doing well. I would definitely order from this nursery again.

18 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ceanothus Autumnal Blue

I am very happy with my plant. Good size and healthy, very well packaged. In stark contrast in size to a competitor, although £4.00 less but was the size of a twig!

Excellent communication with regard to delivery and couriers.

15 augustus 2024
Review zonder uitnodiging

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