Auction House UK Reviews 

1.902
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

We were recommended The Auction House by a friend. it was a great decision. They were supported throughout the whole process, taking us step by step and delivered all that was promised. Special thank... Toon meer

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Beoordeeld met 5 van de 5 sterren

Dayna at auction house was excellent. Very professional and proactive. Provided clear guidance throughout the process. Always went the extra mile to assist our family circumstances. Excellent servi... Toon meer

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Beoordeeld met 5 van de 5 sterren

From first contact Katie Roberts was professional from start to finish and kept me informed throughout the whole auction process. Everything was explained and no questions I had were too much troubl... Toon meer

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Beoordeeld met 5 van de 5 sterren

I had never purchased a property using an auction company before. The whole process was made extremely easy throughout, from the initial contact for a viewing right through until an extremely quic... Toon meer

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Bedrijfsgegevens

  1. Veilingmeester onroerend goed
  2. ook in
  3. Veilinghuis

Geschreven door het bedrijf

Auction House is the UK's largest residential property auction company, we sell more properties than any other auctioneer, with more locations and more auctions rooms than anyone else. If you are looking for your next redevelopment project, buy to let investment, commercial property, land for a self-build, or simply a bargain property, register today to start receiving property alerts to help with your search. If you have property to sell, why not speak to one of our team in your area to find out how Auction House can provide you with an easier way to sell locally, regionally or indeed nationally.


Contactgegevens


4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

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4,8

Alle reviews

(1.902)

442 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

As a first time auction purchaser

As a first time auction purchaser, I had a number of queries, all of which were answered swiftly. During the process, several surveys were required and accommodated by the auctioneer without issue. The online bidding process was smooth and I ended up with a wonderful property at a great price. Thank you!

29 april 2026
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Antwoord van Auction House UK

Hi Chris, thank you very much your five-star review! We are so pleased your first auction experience went smoothly. Best, Auction House

Beoordeeld met 5 van de 5 sterren

Highly recommend Auction House

Very pleased with Auction House. Highly professional and enthusiastic to assist me to sell my property for the right price. James a lovely pleasant guy and great friendly commuication with Rebecca, she kept me updated all the time. Highly recommend Auction House

15 mei 2026
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Antwoord van Auction House UK

Hi there, thank you for this wonderful review! We are so pleased we could assist you in selling your property and that James and Rebecca were so helpful throughout the process. Best, Auction House

Beoordeeld met 5 van de 5 sterren

Noah Meranda went above and beyond

Noah Meranda went above and beyond! A true asset to AHL!
I cannot thank Noah Meranda at Auction House London enough for his incredible support. After a stressful Section 21 eviction where my own letting estate agent failed to even ask the departing tenant for the keys, Noah stepped in to save the day.
My ex-tenant was incredibly difficult to deal with. Noah went the extra mile by tracking her down, communicating with her, and traveling out to a faraway train station just to collect the keys and get the key return acknowledgment signed. Thanks to his swift action, I secured vacant possession immediately and avoided weeks of stressful delays.
On top of that, Noah gave me expert advice on the ideal guide and reserve prices to ensure a successful auction sale. He is a true asset to Auction House London, highly professional, and deeply committed to his clients. I cannot recommend him enough!

2 april 2026
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Antwoord van Auction House UK

Hi Juliette, thank you for your fantastic five-star review! We are so pleased to hear about your exceptional experience and are so glad Noah could provide such dedicated support during a challenging time. Best, Auction House

Beoordeeld met 1 van de 5 sterren

I would urge anyone using Auction…

I would urge anyone using Auction House, and specifically dealing with Sam Harris, to read every document extremely carefully before signing.

I contacted Sam about selling an apartment in Echo Building, Sunderland. My understanding from the discussion was that I would be receiving the same fee terms as another sale in the building, including the position on agency and solicitor fees.

I later signed the documents that were sent to me, but it has since become clear that the written terms were different from what I understood had been discussed. Auction House’s position is that because the terms were issued and signed later, they apply, and that the earlier conversation related to a different sale.

I am extremely disappointed with how this has been handled. In my view, the process was not clear enough and I feel I was left with a fee position that did not reflect what I believed had been agreed.

My advice to anyone using them is simple: do not rely on conversations or assumptions. Check every fee, every solicitor cost, and every term in writing before signing anything.

15 juni 2026
Review zonder uitnodiging
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Antwoord van Auction House UK

Thank you for your feedback.

I am sorry to hear that you are disappointed with your experience.

To clarify the position, the conversation you refer to took place approximately six weeks before you instructed Auction House to sell the property in question and related to a different property transaction. During the intervening period, there were no emails, WhatsApp messages, or any other written communications requesting that the buyer should be responsible for the auction or legal fees in relation to your sale.

When you formally instructed us, you were issued with our Terms of Business, which clearly set out the fees payable by you as the seller. These terms were reviewed and signed without query or amendment.

Furthermore, when your solicitor provided documentation for your signature, the fees were again clearly detailed. At no stage during that process did you raise any concern, question the fee structure, or indicate that you believed the buyer was expected to bear those costs.

We appreciate that misunderstandings can occur, particularly where previous discussions have involved different transactions. However, the contractual terms agreed for your instruction were those contained within the signed documentation, which reflected the arrangement under which the property was marketed.

We always encourage clients to read all documentation carefully before signing and are happy to answer any questions or clarify any aspect of our terms before contracts are entered into.

Beoordeeld met 5 van de 5 sterren

London property sales

Over the past three months, I have sold two of my London properties with the assistance of Noah Meranda from Auction House. Throughout the process, Noah was exceptionally responsive and helpful, often taking the time to answer my questions outside normal business hours.

What impressed me most was his accurate understanding of the market. During the sale of the first property, he strongly recommended underwriting at a particular level. I decided not to follow his advice at the time, but in hindsight, I should have done so, as his assessment proved to be correct.

I would not hesitate to work with Noah again and would gladly contact him if I were to sell another property in the future.

2 februari 2026
Review zonder uitnodiging
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Antwoord van Auction House UK

Hi there, thank you for taking the time to write us this five-star review! We are so pleased to hear about your positive experience with our team, especially Noah. Best, Auction House

Beoordeeld met 5 van de 5 sterren

Auction house uk may not be the biggest…

Auction house uk may not be the biggest auction house in the West midlands, but they are the best! I researched auction houses, but I can honestly say the reason why I used auction house uk was for the personal touch. Hannah and Cheryl went above and beyond for my dad and I, in order to sell our house. Nothing was too much trouble. From liaising with sellers, solicitors, land registry, they did it! They were honest, reliable and so supportive. I cannot recommend them enough. It is not just about money for them, it was more than that. My the end of the process, you felt like family. Thankyou so much xxxxx

12 maart 2026
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Antwoord van Auction House UK

Hi Clare, thank you so much for this kind review. We are so happy to hear about your positive experience with us! It's lovely to hear Hannah and Cheryl were so helpful throughout the process. Best, Auction house

Beoordeeld met 5 van de 5 sterren

Nice and easy house sale

Nice and easy house sale, kept well informed through out, no complaints

27 mei 2026
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Antwoord van Auction House UK

Hi Beverley, thank you so much for your five-star review! We're so pleased you had a smooth experience with us. Best, Auction House

Beoordeeld met 5 van de 5 sterren

First time buying property at auction

First time buying property at auction. My myriad of questions were answered with patience and understanding with each step of the process explained clearly.
What began as a daunting prospect turned into a very smooth process.
Thanks in particular to Paul and Melanie for their help and patience.

5 juni 2026
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Antwoord van Auction House UK

We're so glad you had a great first time buying at auction! Thank you for this amazing feedback. Kind regards, Auction House

Beoordeeld met 5 van de 5 sterren

Professional and constant updates

Lukas has been really quick in responding to any queries we have had and has updated us all the way. Professional and polite, a pleasure to deal with.

12 juni 2026
Review zonder uitnodiging
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Antwoord van Auction House UK

Thank you for this amazing feedback! We shall pass it on to Lukas. Kind regards, Auction House

Beoordeeld met 5 van de 5 sterren

The process was explained thoroughly by…

The process was explained thoroughly by Jamie which put me at ease. Jamie was always available for a call should I have had any questions. The process went smoothly and couldn’t have been any easier. Thank you.

10 juni 2026
Review zonder uitnodiging
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Antwoord van Auction House UK

Thank you for this amazing review! It's great to hear that Jamie gave you so much support. Kind regards, Auction House

Beoordeeld met 5 van de 5 sterren

Excellent service and stress-free experience

I used Auction House Manchester after a traditional sale unfortunately fell through, and it was the best decision we made. The team were friendly, professional, and incredibly helpful from the outset. They outlined the process very clearly, including the potential risks, so absolutely nothing came as a surprise.

They were always available to answer any questions, kept us informed throughout the process, and were proactive with updates so I was never left wondering what was happening.

What could have been a very stressful experience was actually made really easy thanks to their knowledge, efficiency, and communication.

The whole process ran smoothly from start to finish, and the house ultimately sold for a good price too. I would definitely recommend them.

12 mei 2026
Review zonder uitnodiging
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Antwoord van Auction House UK

Hi Isabel, thank you for leaving us this wonderful review! We are so pleased to hear that we were able to assist you effectively. It's great to know that our team was so helpful and communication was clear throughout the process. Best, Auction House

Beoordeeld met 5 van de 5 sterren

Callum was superb from the beginning

Callum was superb from the beginning, throughout and completion. One of my best auction experiences ever. Thanks Callum.

10 juni 2026
Review zonder uitnodiging
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Antwoord van Auction House UK

Hi there, we are delighted you had such a fantastic auction experience with support from Callum! Best, Auction House

Beoordeeld met 5 van de 5 sterren

What an amazing team at Auction House

What an amazing team at Auction House, so very helpful every step! Romilly you are a superstar, we could not have navigated this without all your help and thank you so much.

10 juni 2026
Review zonder uitnodiging
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Antwoord van Auction House UK

Hi Fiona, thank you for this excellent feedback! We will pass your comments on to Romilly. Best, Auction House

Beoordeeld met 5 van de 5 sterren

Excellent

Really pleased with the service and the result. I wanted rid of a rental property and really didn't have time for the hassle of a traditional sale. I found auction house online and gave them a call to ask them about the process. Jamie at their Manchester branch was brilliant, explained how it works clearly and suggested we put it in the may 12th auction. Honestly, I have never used an auction before so put my trust in him to set the reserve and guide price. I was incredibly happy with the result (significantly over the guide price) and the ease and efficiency of the sale was superb (the transaction completed today). If I had any more properties to sell i would definitely be using them again. Thank you Jamie and team.

12 mei 2026
Review zonder uitnodiging
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Antwoord van Auction House UK

Hi there, thank you so much for taking the time to leave us this lovely review! We are so pleased to hear about your positive experience with us, and that Jamie and the team were so helpful. Best, Auction House

Beoordeeld met 5 van de 5 sterren

Thanks for everything 👍

Chris, Cheryl and Hannah were extremely efficient and helpful - going the ‘extra mile’ to help us complete on our property. I have no hesitation in recommending their service!

29 mei 2026
Review zonder uitnodiging
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Antwoord van Auction House UK

Hi Shirley, thank you so much for your lovely review. We are so happy to hear our team provided such efficient and helpful service. Best, Auction House

Beoordeeld met 5 van de 5 sterren

I found a property within my budget

I found a property within my budget. Then found out I could not view the property but i spoke to a gentleman named Tom he gave up his Sunday morning to show me around the property what a nice guy. Then can I say a big thanks to Hannah for everything else kind regards to all the great work you’ve done 👌

21 mei 2026
Review zonder uitnodiging
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Antwoord van Auction House UK

Hi Ian, thank you for writing us this wonderful review! We are so pleased to hear about your positive experience with Tom and Hannah. Best, Auction House

Beoordeeld met 5 van de 5 sterren

House Sale

The support I received from Chris and the team at Auction House, whilst selling my mom’s house by Auction was superb. Chris explained the process and guided me through each step along the way. The property was sold without any issues, resulting in a stress free experience taking less than 2 months from initial consultation to completion. I would happily recommend them. Thank you!

5 juni 2026
Review zonder uitnodiging
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Antwoord van Auction House UK

Hi Steve, thank you for taking the time to write us this wonderful review. We're so pleased to hear about your positive experience with Chris and the team. Best, Auction House

Beoordeeld met 5 van de 5 sterren
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Antwoord van Auction House UK

Hi there, thank you so much for your five-star review! We're very pleased to hear you had an excellent experience with us. Best, Auction House

Beoordeeld met 5 van de 5 sterren

Would highly recommend Auction House UK

The service from Auction House Uk was fantastic. I found them very supportive during a difficult time to sell and informed me of what would happen during every step of the process. Romilly in particular was brilliant. Very quick at responding and answering lots of questions I had. Would recommend!

27 mei 2026
Review zonder uitnodiging
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Antwoord van Auction House UK

Hi Helen, thank you very much for your five-star review! It's wonderful to hear Romilly was so helpful. Best, Auction House

Beoordeeld met 5 van de 5 sterren

Megan was very helpful, knowledgeable and patient from purchasing a property at Auction house to completing the deal. She also helped to chase the vendor for letting me have keys which was a bit late

Very kind and helpful Megan. Keep up the good work and if I have to use Action House again hopefully I get same lady.

29 mei 2026
Review zonder uitnodiging
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Antwoord van Auction House UK

Hi Veronique, thank you so much for your lovely feedback! It's great to hear Megan was so helpful throughout the process. Best, Auction House

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