Augmentive Reviews 

267
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

My session with Dr. Sawheny was amiable, thorough and ultimately extremely helpful and enlightening. In situations of mental health analysis, it is so important to feel like you are talking to someone... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Natascha is really helpful and knowledgeable with me id recommend her to anyone who has a lot of questions and is looking for an nurse to make sure the medication they are taking is beneficial and com... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dr Sadiq was very experienced and knowledgeable. I would highly recommend him to any woman needing an autism / adhd diagnosis. Made me feel very at ease and listened to me. Thank you for helping me un... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was recommended to Dr. Cross and Augmentive by another person who had an ADHD review with them. The process was informative, and it really helped me understand myself a lot better. I would highly re... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geestelijke gezondheidszorg

Geschreven door het bedrijf

We provide quick access to personalised mental health support. Augmentive's online ecosystem empowers individuals to both build and maintain positive mental wellbeing. You have over 1,000 mental health professionals at your finger tips. It is easy to both navigate and access support from the diverse range of specialists which includes therapists, clinical psychologists, psychiatrists and many other specialists. They specialise in a wide range of issues including anxiety, depression, stress and ADHD.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

267 reviews

5 sterren
4 sterren
3 sterren
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4,9

Alle reviews

(267)

143 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Dr Sandhya was very professional and…

Dr Sandhya was very professional and kind.

She took her time to listen and explain things to me when she could have just done the bare minimum to get the job done.

10 december 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Good morning Andy

Dr Sandhya would like to thank you so much for sharing your positive feedback. As you say, she cares deeply about her patients and will always deliver her professional expertise with a caring and considerate approach.

Thank you for taking the time to write this review - it's greatly appreciated.

Best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

Dr. Eappen understood about Female presentation of ADHD.

Dr. Eappen was supportive and approachable, making the whole process more comfortable. She had a good measure of my lived experiences as a female with ADHD. She was informative and very professional. I was concerned that the female presentation of ADHD would not be understood, due to the nature of how questionnaires are constructed, but I felt very understood by Dr. Eappen.

4 december 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Good morning Lisa

Thank you so much for taking the time to write about your experience with Dr Eappen. As you say, sometimes the lived experience of a female with ADHD can be overlooked or misunderstood. Dr Eappen really appreciates your kind review and is so glad that you found the whole experience to be comfortable and supportive. A huge thank you for your positive feedback.

Best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

Dr Sandhya Eappen was incredible

Dr Sandhya Eappen was incredible. I’ve had such a horrible experience with the NHS recently and was starting to give up hope. I managed to find this service and even though it’s private and comes with a cost it was well worth it. Within the initial appointment treatment was initiated and a forward plan was put in place. This morning I didn’t have any hope of feeling better but following the appointment I feel that I can now get better and live a normal life once the treatment works. 10/10 would massively recommend this service.

6 december 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Good morning Mr Ault

I am so glad that you found us and that we were able to help you. As you say, Dr Eappen is excellent and completely committed to providing the best possible care to her patients. She was delighted to read your review and as a team we are all here to support you in getting better. Thank you so much for sharing your feedback - we value it greatly.

Best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

Thank you Augmentive!

After several months of navigating different routes for treatment my condition was worsening, and first line medication was the only option available

I decided to seek professional advice privately - I was able to make an appointment with Dr Bakshi via augmentive within 48 hours held online. The process of booking and joining my consultation was so easy and quick which was really appreciated at this time.

Dr Bakshi made me feel at ease and took the time to dig deeper into my situation/condition. He was very professional and compassionate. Dr Bakshi gave me a diagnosis that I hadn’t considered (now all makes sense) and treatment plan tailored to this. His expertise and personalised approach has turned my recovery around.

Debra from Dr Bakshi’s team was super helpful answering any queries within minutes.

Fantastic team, would highly recommend this service.

15 november 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Good Morning Zoe

Thank you so much for your kind words. Dr. Bakshi, Debra, and the entire team are truly grateful for your feedback. Dr. Bakshi is delighted to know that he has been able to make a positive difference for you, and we all wholeheartedly agree with the qualities and expertise you’ve highlighted in him.

It’s incredibly rewarding for all of us to know that our efforts have contributed, even in a small way, to your recovery. Supporting patients like you is exactly what inspires us every day.

Thank you once again for sharing your experience. We wish you continued progress and all the best as you continue to recover.

With best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

Finding a therapist felt really…

Finding a therapist felt really daunting but it was made easy through this platform. Augmentative helped me find a lovely lady who was a good fit for me.

5 september 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Thank you so much for your review, Jesse! I'm so glad you have found a therapist who is a good fit for you and that we were able to help.

Beoordeeld met 5 van de 5 sterren

Augmentive is a great platform for professionals

Augmentive is a great platform for professionals. It is very user friendly and intuitive. The team regularly seeks feedback and works hard to improve the experience for patients and clinicians. Highly recommended

20 november 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Good morning

To end the week with such a positive review from you as a clinician and professional user of the platform is hugely rewarding and something we all value greatly. We are indebted to you for the excellent professional care you give to our patients and and it’s a privilege to support you in this. Thank you and have a wonderful weekend!

Best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

Private Adult ADHD Assessment

I had my adult ADHD assessment with Dr Sandhya Eappen, which was a positive experience overall. I felt comfortable and welcomed throughout the session and Sandhya was very friendly and explained to me all the information I needed. I would highly recommend her and Augmentive if you are seeking adult ADHD assessments.

15 november 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Good morning Michael

Thank you so much for writing about your positive experience with Dr Sandhya. It's so good to know that she made you feel at ease and informed. We are very grateful to you for your kind recommendation.

Best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

Dr Sandhya Eappen efficient and kind

Dr Sandhya Eappen made me feel at ease in a process that is can be daunting.
Have recommended Dr Eappen specifically to friends and family as the process is so simple and efficient whilst ensuring a holistic review to get the right diagnosis.
From first contact to diagnosis was 2weeks as opposed to a minimum of 2years on the NHS !

6 november 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Good morning

I'd like to thank you on behalf of Dr Eappen and Augmentive for your wonderful review. We are all so glad to know that you received such excellent care from Dr Eappen and that you found the whole process so quick and comfortable.

We look forward to offering the same standard of care and service to any friends and family you have recommended.

Thank you again and best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

I had a 1 to 1 with Dr Peeyush Roy

I had a 1 to 1 with Dr Peeyush Roy.

Professional and very easy to talk too he has really helped me today. Can’t fault at all thankyou.

23 oktober 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Thank you so much for your feedback. We are very grateful that you took the time to share your thoughts about your experience with us. Dr Peeyush would like us to pass on his thanks and is delighted that he could help.

With best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

Great from start to finish

Great from start to finish; Augmentive has been simple to use. Dr Eappen was fantastic and helped me work through my questions in a highly professional and compassionate manner. I’ll be using the service again.

30 september 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Thank you so much, Tom! I know Dr Eappen will be delighted with your feedback. As a team, we are all so happy to know that you found our service simple to use and beneficial. We look forward to doing all we can to help in the future.

Beoordeeld met 5 van de 5 sterren

Excellent service

My experience with augmentive has been excellent.

The website provided me with enough information to decide whether to proceed with the assessment and which doctor I thought I would work best with.

The appointment was easy to set up, as the system is intuitive. When I had questions, the messaging system worked very well, and responses to queries were always fast.

Dr. Hina is lovely. She really listened to me and asked direct and pertinent questions during my assessment. She was clear and pleasant to speak with. She took her time with me and was attentive. She explained everything to me clearly and concisely.

The follow-up has been excellent, and Dr. Hina has been wonderful throughout. She has helped me with the DVLA as I am now taking medication, which I had to tell them about. She was also very flexible regarding appointments. She exceeded what I expected when I took a trip abroad and needed evidence from her of my prescription; Dr Hina sorted this out very quickly, which made the run-up to my trip easier and far less stressful.

I cannot fault anything and would encourage others to use this service and speak with Dr Hina.

19 juli 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Dear Kate

Thank you so much for your incredibly positive, thorough and thoughtful feedback. It means so much to us and I know Dr Hina is also very happy with your comments about your experience with her. We know that it takes a while (and is quite an effort) to sit down and write such a review and we want you to know that we greatly appreciate the fact that you were willing to do this.

We are, of course, here if you need us in the future.

Best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

Excellent, compassionate care

Dr Rehman’s practice made scheduling, payment, and prescriptions extremely easy and accessible. She’s a thoughtful and knowledgeable practitioner with a direct style of communication. In particular, I’m grateful for her provision of appointments for new patients with existing ADHD diagnosis. Many providers will not start ADHD treatment without running a full assessment of their own, which is extremely expensive. Dr. Rehman’s office made it possible for me as a foreigner to find the treatment I needed at a fraction of the price.

10 oktober 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Dear Hayden

Thank you so much for your excellent review. We fully agree with you that Dr Rehman is a thoughtful and knowledgeable practitioner. I am so glad that we were able to support you in finding the treatment you need here in the UK.

I hope things continue to go well for you.

Best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

Dr Bakshi

Dr Bakshi, was extremely understanding and professional. He listened attentively and I can tell he is someone who cares. I hope to book further appointments with him in the near future. I would definitely recommend him to anyone going through social anxiety and past truama.

21 september 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Dear Munsif

Thank you so much for your review about your experience with Dr Bakshi. You recommendation is greatly appreciated by Dr Bakshi and by the Augmentive team.

Best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service! I was anxious as I booked 5 days before my appointment. I was helped to make sure everything was sorted in time. My assessment was with Dr Peeyush Roy who I found easy to talk to as he made me feel at ease.

21 augustus 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Dear Linda

Thank you so much for this great review. We are so pleased to know that you found our service to be supportive and that your experience with Dr Roy was so positive.

We are delighted that we could help.

Best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

Easy access to qualified professionals

Easy access to qualified mental health professionals. Dr. Dein was quite easy to talk to, empathetic, and took time to explain the process and outcome.

13 september 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Good morning Lawan

Thank you so much for taking the time to give your feedback. We are so happy that you found your consultation with Dr Dein to be so positive. We wish you the very best going forward with the outcome of your assessment.

Best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

efficient, compassionate, clear, excellent customer service

I filled in a form online and within moments my phone rang and a professional, well-informed lady called Alexia, phoned me to discuss my form and to see how she could help. She went through the options and services available, including the names and qualifications of the Drs/assessors, and gave me precise financial costs. She wasn't in any way pressurising or pushy.

I didn't feel like she had a script or an agenda to move things through quickly - rather, I felt time slowed down as she really listened to me - making me feel like she genuinely had my best interests at heart, and like she wanted to check their service was the right fit for my needs.

She listened to my lengthy journey waiting to be assess by the NHS with such genuine kindness and compassion. Her bedside manner and customer service was excellent. She was only too willing to help me in my quest to discover nearby GP practices that offered share care (since my previous efforts a while ago resulted in none). She said she would get back to me with information that she wasn't able to answer straight away, and as promised, she did get back to me via email.

The phone call I had had with her had given me renewed hope - she had made me feel like a human, rather than a number on a list or a job/task to get dealt with. It gave me the much needed motivation to try and re-investigate the various near-by local GP practices again. To my surprise, I managed to find a GP practice very near my home that does shared care. (Perhaps the sudden surge in ADHD assessment requests has had a knock on effect on GP practice policies?).

Following my conversations with Alexia, unbelievably, my NHS assessment date came through. I got back in touch with Alexia to let her know and to feed back how much I had appreciated her ability to really 'see' and 'hear' me and my desperation. The day I spoke with her, I was really feeling the impacts of my neurodiversity - I felt like she really emotionally cared, a quality that seems such a rare thing these days.
She was genuinely happy for me that the NHS referral had finally come through, even though that meant I wasn't going to be continuing on with her/Augmentive for private assessment.

I feel like it's thanks to her that I tried investigating the GPs again, looking for one that could offer shared care.

I am so grateful for her time, empathy and help and in being so responsive and willing to get the ball rolling for me, even though I didn't end up requiring their assessment services. Had the NHS appointment not come through, I would have felt confident and safe being looked after by them.

If you're looking for efficiency, clarity, excellent, compassionate customer service, look no further.

29 augustus 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Dear Emily

Our team - and especially Alexia - were so happy to read your review above. We know it requires time and effort to share your feedback and we are grateful to you for being so generous with both.

You have highlighted so many of the qualities that Augmentive holds at the centre of our Service. Whilst you should expect all of those qualities in any interaction, it means the world to us that you experienced them so strongly in your conversations with Alexia and it inspires us in the work we do.

We are delighted that you are now under a Shared Care Agreement with a local GP and that you were able to access your assessment via the NHS assessment service. This is great news. We wish you all the very best with your assessment and ongoing care - we are, of course, here if you need us in the future.

Thank you so much.

With best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

Dr Khurram Sadiq is excellent

Dr Khurram Sadiq is excellent, and so is his PA, Fleur. From the moment I contacted them four months ago I was made to feel like I was in really good hands. I didn't feel a moment of stress or anxiety in my dealings with them. My medication has been bang on, and he gave me some great info on Access to Work, and always had answers to my questions. It's spendy, but I can't even imagine how much stress I've saved myself by doing it this way rather than fighting for care from the NHS as it's struggling so much.
I also want to say specifically how amazing Fleur is. She was so responsive and so kind – all my questions were answered with such compassion and consideration for the things I was going through while also being really helpful and informative.
Augmentive made the process seamless, so I recommend them highly as well.

7 september 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Thank you so much for your wonderful feedback, Erica. It's fantastic to know that you felt so supported by Dr Sadiq's expertise. Thank you also for your specific reference to Dr Sadiq's medical secretary, Fleur. She is so experienced, caring, passionate and dedicated and we're very lucky to work with her.

Beoordeeld met 5 van de 5 sterren

Autistic Assessment and Diagnosis and Follow up

Dr Islam and his team have provided an outstanding service to myself they have been very helpful and understanding to all the questions that I have had before during and after my assessment I am so glad that I chose to have the assement with Dr Islam as it has been a a very positive experience for me I would highly recommend Dr Islam and his team to any 1 thinking about getting an Autistic assessment

31 juli 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Dear Louise

Thank you so much for your wonderful review. Your feedback is so appreciated by Dr Islam and the team. I am so glad you had a good experience and hope that you benefit hugely from the support of Dr Islam.

Best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

Very helpful team pre finding the…

Very helpful team pre finding the correct professionals. I am as yet to have my assessments and corresponding therapy etc but the team who orchestrate it all have meen very accommodating and reassuring and helpful, I would not even consider parting with money for private care if I hadn't had this experience with them beforehand

16 augustus 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Good afternoon Hazel

What a wonderful review for our team to receive on a Friday afternoon! Thank you so much for taking the time to write it and for putting your trust in Augmentive.

I hope your assessments and follow ups go well and we're here if you need us in the future.

Once again, thank you for your kind words and I hope you have a wonderful weekend.

Best wishes
Sarah

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing, the Doctor really cared and listened

27 juli 2024
Review zonder uitnodiging
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Antwoord van Augmentive

Thank you so much for sharing this review. It means so much.

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