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Auto100 Reviews 

1.790
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I went to pick up my new car from Auto100; the service was truly amazing, and Dan, who handled the handover process, was fantastic. The whole process was straightforward, and I felt welcome and unjud... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Sadly a pretty poor experience. For a company that says they pride themselves on the quality of the cars they provide, when I challenged this for a £70k car, my emails were entirely ignored, even when... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From our first telephone with Ryan and then Dan showing us the car and the handover which included us having having 2 trade in cars with private plates everything was seamless. Have bought a lot a new... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Recently bought a car from Auto 100 with a part exchange, and I honestly couldn’t fault the whole experience. Everything was quick, straightforward and completely hassle-free from start to finish... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

Auto 100 – Driven by Family Values, powered by excellence. As one of the UK’s largest independent specialists in prestige and supercars, we pride ourselves on offering a truly personal service. With over 500 years of combined experience, our family-run business is committed to delivering an exceptional car-buying experience. Every vehicle in our carefully curated collection undergoes a thorough enhancement process, ensuring that we only present the finest examples available. Whether it’s a high-performance supercar, a luxurious prestige model, or a timeless classic, our passionate team of motoring enthusiasts is dedicated to helping you finding you your next dream car.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.790)

245 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great customer experience

Terry was attentive, available and knowledgeable and with his focus on us as the customer helped us through the transaction as we would expect. A pleasure to deal with.

21 februari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

Thank you for the lovely review. Terry is flattered by your comments and we look forward to welcoming you again in the future.

Beoordeeld met 1 van de 5 sterren

Gordon

Travelled a long distance to buy a BMW M5 was shown the car buy salesman Andy the car was filthy inside the rims were advertised as bi-colour they were black asked if he would swap the rims from another m5 said no and asked what is the best price he said good will gesture £200 off the price and a day later advertised the same car for £500 less Andy never even asked for my name or phone number to follow up on my enquiry not impressed.

20 februari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

Thank you for your feedback, and we are genuinely sorry that your visit did not deliver the experience you expected — especially after travelling a long distance to view the vehicle. This is not the standard we aim to provide.

With over 500 vehicles in group stock, we always recommend contacting us in advance so we can ensure a car is fully prepared, detailed, and positioned indoors for viewing. We apologise that this was not the case on your visit.

Regarding the wheels on the BMW M5, these had been refinished in black by the previous owner rather than the original bi-colour finish, as shown in the advert imagery. Unfortunately, we are unable to swap components between vehicles.

The £200 offered was intended as a goodwill gesture at the time. Our pricing is reviewed daily against the national market, and the subsequent adjustment reflected wider market movement rather than your enquiry specifically.

We are particularly disappointed to hear you felt your visit was not followed up appropriately, as attentive, personal service is central to our family-run approach. Your comments have been taken seriously and reviewed internally.

We would very much welcome the opportunity to speak with you directly, address your concerns, and restore your confidence in Auto100. Please feel free to contact me personally on 07773 808080 at your convenience.

Kind regards,
Tom
Auto100

Beoordeeld met 5 van de 5 sterren

Perfect from start to finish

From start to finish, our experience was fantastic.
We explained to the sale advisors (Andy) what we were looking for and we were guided by their wealth of knowledge.
We didn’t feel pushed into making a decision and were given ample time to view the cars.
We are over the moon with our new car and we will definitely be going back again.
Lewis did the hand over with us and took time to explain the controls of the car and answer all our questions.
Over all, it was a brilliant service and experience.
Thank you Auto 100. See you when we are ready to upgrade.

20 februari 2026
Review zonder uitnodiging
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Antwoord van Auto100

Thank you for the lovely review Philip, we really appreciate your feedback and look forward to seeing you again in the future.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service from Terry…

Absolutely amazing service from Terry from the get go! Very professional, understanding and patient. Answered all our questions, car was exactly how it was described!! Highly recommended.

20 februari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

Thank you for the great review, its great to hear the team looked after you and we look forward to seeing you again in the future.

Beoordeeld met 5 van de 5 sterren

Terry was very nice and friendly

Terry was very nice and friendly, show us around, great selection of cars

19 februari 2026
Review zonder uitnodiging
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Antwoord van Auto100

Thank you for the lovely review Finley, we really appreciate the feedback.

Beoordeeld met 5 van de 5 sterren

Recently part exchanged my bmw for a…

Recently part exchanged my bmw for a Porsche at Auto 100 from my 1st inquiry pickup of the car to the after sales service has been 1st class
This is all because of the compete professional service provided by James Turnball who has been excellent Phil

17 januari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

Thank you for the great review Phillip, we really appreciate your feedback and look forward to seeing you again in the future.

Beoordeeld met 1 van de 5 sterren

Purchase scammers - beware

Unfortunately I’ve had a similar experience to others regarding this company agreeing to buy a vehicle only to send some scruffy guy who obviously came with a practiced patter of faults and trying to cheat you of your vehicle for a lower price than agreed, they tried to identify a fault that was only relevant on previous models that didn’t apply to mine and is not an issue, they will reply to this with we only buy exacting standard cars which is just company blah to keep their reputation - notice how complaints from buyers usually get a response that ‘well it’s x years old it won’t be perfect’ - but honestly I’ve just felt like they tried to scam me, I would 100% avoid engaging this company regarding a car sale. Very slow to respond to emails and give the impression they’re too big to care, literally wasted two weeks of my time.

19 februari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

We’re sorry to hear that this experience caused frustration and apologise for any ill feeling caused.

Every vehicle we purchase must meet our exacting standards, as we have a responsibility to protect future customers and uphold the quality on which our reputation is built. In this particular case your Range Rover has a broken wing mirror, cracked entertainment screen, and broken centre console cover. Unfortunately, we are unable to proceed with vehicles that are not accurately represented in the original description, as these would require professional rectification prior to resale to meet our standards.

There was, of course, no obligation to accept the revised valuation based on the vehicle’s actual condition. When this was declined, the vehicle was left with you as requested. Although withdrawing from a purchase is never in our interest — particularly given the significant logistical costs involved — we must ensure that every vehicle we acquire meets the standards expected of us.

We wish you every success with your sale elsewhere and thank you for your feedback. Should you ever consider purchasing a vehicle from us in the future, we hope you would appreciate the care and diligence we apply when sourcing our inventory.

Kind regards,
Tom
Auto100

Beoordeeld met 5 van de 5 sterren

Collected my GT4 at the weekend and…

Collected my GT4 at the weekend and couldn't be happier with the service. Anthony was very helpful with the sale of the car and Dan was great at handover, he couldn't do enough to help us. Would defiantly buy of them again.

14 februari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

Thank you for the lovely review Jason, we really appreciate the feedback. The GT4 is one of our favourites, we hope you enjoy it and we look forward to seeing you again in the future.

Beoordeeld met 5 van de 5 sterren

From the first phone call with Chris I…

From the first phone call with Chris I knew I was in safe hands when buying my next car.
Nothing was too much trouble and advised on which vehicle would be best suited to me.
I will be 100% returning for my next purchase.
Tim was also a great help.

16 februari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

Thank you for the great review Daniel, we really appreciate the feedback and we look forward to seeing you again in the future.

Beoordeeld met 5 van de 5 sterren

Simon and Adam- the dynamic duo!

We visited originally just to explore and see a car we liked - Simon was super knowledgeable and friendly and explained how we were able to trade in our car way earlier than we thought. He took time to provide a number on quotes that suited out budget and sorted out my settlement with my finance provider. He made us feel comfortable and confident enough to go ahead with the sale.
A week later we returned and met Adam to test drive our car, he was super friendly and chatty and spoke us through finalising our paperwork and we drove away a stunning new car.

Really easy, friendly and amazing experience from start to finish and we are so so glad we found auto 100 and met with Simon and Adam.

14 februari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

Thank you for the glowing review. Adam & Simon are flattered by your comments and wanted to thank you personally for your business. We look forward to seeing you again in the future.

Beoordeeld met 5 van de 5 sterren

Terry & Richard were super helpful with…

Terry & Richard were super helpful with the purchase of the car and handover of our old car, would highly recommend these guys no questions were too much to answer. Thanks guys

14 februari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

Thank you for the lovely review Tracey, we really appreciate your feedback and look forward to seeing you again in the future.

Beoordeeld met 5 van de 5 sterren

Terry and Richard were very helpful…

Terry and Richard were very helpful with my purchase no messing about! very professional and would highly recommend to anyone

14 februari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

Thank you for the great review. We look forward to seeing you again in the future.

Beoordeeld met 1 van de 5 sterren

Very professional on phone when you get to speak to right person in charge recovery of your car what a complete unprofessional outfit

Right let me have a rant very very impressive website and stock,After agreeing to sell my car to this company after communication wise very hard who to know who runs which dept,I greed to sell my car to them agreed on line price via extensive photos.After you get x 2 very unprofessional guys show up in a Vw Toureg with a trailer on the back so starts rubbing my pride a joy down before asking with a microfibre towel as it was raining who is to know if that towel wasn’t full of foreign debris,anyway this company has one hell of impressive stock so need to say 20 k sale or 1 million treat yourcustomers the same after viewing my car made out there was a fault with the intermediate screen ie had a a small chip at the bottom really,Anyway I had a day of work to meet theses guys to sell my car to them what a total waste of time all they do is hyped my hopes at time of auction to purchase my car with no intention of purchasing the auction price and believe me I am really petrol head and my cars are exceptional,From dealing with Alxandra to Tim to George total waste of my time Hey might have 40 million pound in cars in stock don’t mean a bean if you ain’t treated with due respect!!!! ,

13 februari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

We’re sorry to hear that this experience caused frustration and we apologise for any ill feeling.

Every vehicle we purchase must meet our exacting standards, as we have a responsibility to protect future customers and uphold the quality on which our reputation is built. Unfortunately, we are unable to proceed with vehicles that are not accurately represented in the original description, as these would require professional rectification prior to resale.

There was, of course, no obligation to accept the revised valuation based on the vehicle’s actual condition. When this was declined, the vehicle was left with you as requested. While withdrawing from a purchase is never in our interest — particularly given the significant logistical costs involved — we must ensure that every vehicle we acquire meets the standards expected of Auto100.

We wish you every success with your sale elsewhere and thank you for your feedback. Should you ever consider purchasing a vehicle from us in the future, we hope you would appreciate the care and diligence we apply when sourcing our inventory.

Kind regards,
Tom
Auto100

Beoordeeld met 5 van de 5 sterren

First class experience.

First class experience dealing with Terry. Made us feel comfortable from the min we walked through the door. Showed us around the showroom had great answers for all of our questions. Just a great overall experience will definitely be using auto100 again. Very impressed.

13 februari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

Thank you for the great review. Its good to hear the team made you feel comfortable and we look forward to seeing you again in the future.

Beoordeeld met 5 van de 5 sterren

Unbelievable buying experience

Unbelievable buying experience
Fantastic range of cars and thanks to Terry for truly going the extra mile for us!!
Would highly recommend

12 februari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

Thank you for the lovely review. Its great to hear that Terry went the extra mile & we look forward to seeing you again in the future.

Beoordeeld met 5 van de 5 sterren

Car was better than advertised

Car was better than advertised. Perfect handover, very well organised. Thank you Terry for your personal touch and very friendly informative handover.
Would highly recommend Auto100.

12 februari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

Thank you for the great review. We look forward to seeing you again in the future and thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Fantastic experience from start to…

Fantastic experience from start to finish, special thanks to Ryan and Terry, the car is amazing. I would highly recommend Auto 100, although this is my second car from them I will be back 👍👍👏👏

11 februari 2026
Review zonder uitnodiging
Logo Auto100

Antwoord van Auto100

Thank you for the great review. Its lovely to see the same faces time and time again. We look forward to seeing you again in the future.

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