Avery & Co Reviews 

I found the company very rapacious and greedy.As soon as the appointment was booked they were putting pressure on me to pay the £1000 fee,despite my difficulty accessing my late Father's bank account.
The survey was booked for 2 hours but the Surveyor was in and out within 1.5 hours.
The Surveyor reported faults which weren't even there.Eg.1.Stating that there was no Japanese Knotweed visible but it is known to grow in the area so it could be present!
2.No nuisances detected but I only visited in the morning so there may be nuisances if you visit at other times of the day.
3.Moss growing on the roof could affect drainage of water off the roof.What absolute rubbish!

Level 2 Survey. During the quote gathering stage, the staff took the time to answer comprehensively my many questions. After arranging a Level 2 survey, they were helpful in forwarding further relevant information I had to the surveyor. Right before the survey, the surveyor Andrew called to go over the further information I had sent and confirm what will be done. Following the survey the report was comprehensive, providing me with all information necessary to proceed with the next phases of my property purchase. Thank you.

Excellent communication throughout and totally professional service from Alex our surveyor conducting our Level 3 survey and everyone at Avery and Co. Clear and thorough report and advice on our proposed purchase property. Would totally recommend these services and company.

Excellent customer service. Bill was very helpful and informative. Prompt and thorough service .

They done good job and on time we happy with that thanks

Professional

Commissioning a Level 3 building survey is naturally a bit nerve-wracking (price-wise), but working with this company, and Alex in particular, made the entire process seamless and incredibly reassuring.

The written report was exceptionally thorough and even included drone footage, giving me clear pictures of the roof and highlighting a much-needed chimney repair that I otherwise would have missed.

However, what truly elevated this service was the customer service provided- Alex made time to debrief me on his findings once I received the report.

Instead of just handing over a document full of technical jargon and potential red flags, Alex took the time to patiently walk me through sections of the report and answer my questions. He addressed every single concern- from active plumbing leaks and damp issues to chimney stack repairs- translating complex structural and technical details into plain, straightforward language.

What could have easily been an overwhelming and stressful list of urgent repairs was transformed into a clear, manageable, and actionable road map. The Level 3 Survey didn't just highlight problems; it explained why they mattered, how urgent they were, and Alex provided me with context on how best to address them.

His expertise, patience, and dedication to ensuring I felt completely informed were second to none. If you are looking for a surveyor who genuinely cares about their clients and provides an unmatched level of personal service, I cannot recommend Alex highly enough!

It’s rare to find this standard of personable, dedicated customer service nowadays- it felt completely tailored and deeply human in an age where everything is increasingly run by AI. Avery & Co have earned a client for life. I wouldn't hesitate to use Avery & Co again regardless of price, and I’ll be recommending them to anyone looking for a detailed, high-quality survey- especially on an older property or one that hasn't changed hands in a long time!

I am sure that everyone working for the company represents it just as well, but a special thank you to Alex.

Great service from the get go.
Our enquiry was responded to really promptly and everyone we dealt with were all extremely friendly.
Our report came back in a really timely manner so overall really impressed. Would certainly recommend!

Requested a valuation prior to putting an offer in for the house we're currently renting as we'd had conflicting prices quoted.
Had to wait a while for the appointment, but they came at 9am and we had the report by 4.
Surveyor was polite and efficient and a 'red book' valuation is exactly what we needed.

Very comprehensive report worth the cost.

Excellent. Very thorough level 2 report. Would recommend.

Excellent detailed report delivered on time. Would thoroughly recommend.

From my very first phone call to get a quote, the team at Avery have been exceptional. One of the surveyors went through the different levels of surveys in detail and then they turned the report round really quick. I would 100% recommend this company.

Very Welcoming on the phone, Process Clearly explained.

The surveyor supplied a very through and detailed survey.

I called to book a survey after being recommended to them by an estate agent. They were extremely polite and professional on the call and got a survey booked in promptly.
The survey was done within a week or two and I received the report a couple of days later. The surveyor (Bill) provided great advice when I wanted clarification regarding some items on the report.
All in all, great service and I will happily recommend Avery Surveys to anyone needing a survey.

Amazing experience, valuation completed day after enquiry and the valuation the following day, 2 day turnaround was unbelievable thanks again and I would highly recommend

First class service. Prompt appointment and professional surveyor who was clearly very experienced and knowledgeable.