Awe Inspired Reviews 

Purchased a small Hecate pendant as a gift that was advertised as sterling silver only to have the finish crack and peel off in less than three years. Rhodium finishes when properly applied wear away gradually. They don’t peel and crack off. Customer Care offered only an apology and then later - AFTER I left this honest review- they offered a $30 coupon. For a ninety-three dollar pendant that was supposed to be sterling silver I am extremely dissatisfied. This company is selling poorly made jewelry that will not last and their pieces are quite expensive. Replacing or repairing the defective pendant would have been the right response. I don’t trust that they’ll stand by any of their pieces as they basically blamed me - the buyer - for the fact that the pendant didn’t hold up. It’s a pendant that was worn by an adult - it wasn’t mistreated. All of their email responses were obviously AI generated. There is no personal touch or actual “customer care”. I will not buy anything from them again.

Amazing website and beautiful jewelry from my daddy frank

I had a rocky start with Awe Inspired. And it was not my best self that sent them an email letting them know why. Despite the obstinate and dismissive tone of my email, they replied in kindness and action. They went over and above to address my concerns. Doing more than I ever expected and did so patiently and with a kind heart. Turned lemons into lemonade. I’m now a fan of the company. Good for them, good for me.

When I placed my order with them I used the option for Apple Pay but I did not realize that part of my address had been cut off.
When I did, I contacted them and explained the situation, worried that if it shipped it might get lost as has happened in the past.
Within a few hours Awe responded and had a plan, including a worse case scenario.
They were able to recall the package before it left their local USPS and get the address corrected. Amazing!!!
Just got the pendant and my spouse and I are thrilled.
Top notch customer service.
Thank you so much Awe. :-)

I like Awe’s products. If you see something you like you need to buy it otherwise it might run out and they might not produce it again. Happened to me several times.

My jewelry is always beautiful and as advertised, arriving quickly and in good shape. Customer Service is top-notch, and they do everything they can to make things right.

I am in LOVE with my Artemis pendant. I have purchased several AWE pieces and they never disappoint. They are detailed and durable, I wear them every day. They usually seem to ship a little slowly but this one actually came within a week so I was extra happy!

Not only is the jewelry meaningful and beautiful, but any time I've had an issue with a product they take care of it. Wonderful company.

I love shopping on Awe Inspired and being a part of Goddess Circle! Everytime I had a problem with ordering something or if there were a glitch and I had to reach out, I had a great customer experience as they responded right away and the issue was fixed immediately!

Not to mention there is a great jewelry selection, and I wear different pieces every day and receive a lot of compliments! I will continue being a part of Goddess Circle and and speak highly of the jewelry and what Awe Inspired stands for!

I experienced a product error with an order that I placed. The customer service team was excellent in working with me to resolve the issue and acted promptly, efficiently, and professionally throughout the entire process. In the end I was satisfied with the resolution and requested refund.

Excellent customer service & quality of products is fabulous. I just love shopping on the site too. Unique jewelry, excellent quality as well.

Fast shipping. Beautiful hair clip.

I ordered a necklace for my wife to be as a wedding present.
Upon arrival I did not check straight away. I ordered the gold vermail and received silver.
When I made them aware of this they told me that I was to send the necklace back and they would send the right one out.
Once I had sent mine back they regretted to inform me that the gold one had run out and gave me a gift card instead (at the same time they raised the prices for the gold one).
When I later was in contact with customer service they said the necklace would be back in stock mid August and that I’d have to order it myself since they closed the case (?).
It came back in stock 2 days later.
When I tried ordering the necklace, they told me they couldn’t ship it to Sweden (where I’m based), nor the UK where I could arrange it to be sent to me instead.
They then tried to give me the giftcard again.
I then wanted a refund which I got. But not the full. I was missing 58-59 usd (I paid in SEK).
I’m not sure if the value of currency effected (it didn’t look like it).
When making them aware of this they simply responded that it had been sent out. But I still lost money, for nothing but headache and what was supposed to be a wedding gift for my new wife.
Extremely disappointed with them for poor communication, not only with me but what seems to be within their own company.
I can unfortunately not recommend them, even tho they seem to make adequate jewelry.

I should have read these reviews before buying from this company. While I was happy with the necklace initially, I have found out that there so-called warranty is worthless. The people who helped me were just following orders but for a necklace that I take incredible care of and it only a couple of years old, is already wearing off as if it isn't real silver.
All they would do is gift me the amount of 40ish dollars rather than offer a replacement. They claim they no longer offer that necklace but I saw it on the website after they lied to me and they explained this is a newer version of the necklace and it looks exactly the same.
You can hardly buy anything for 40 dollars on their site so that it pointless. I just wanted a replacement pendant.
I will, like many other, not be buying from this company again. Ill stick to a local jewelry store that will honor their warranty and product.

Order arrived promptly and everything was beautiful.

The jewelry is generally beautiful but the quality has suffered in recent years- broken clasps and loose stones have been a problem. Additionally the prices have skyrocketed- much more than can be accounted for by the rise in cost of gold and silver.

I paid a great deal of money for a Marsha P. Johnson pendant for my wife. They sent me a Marie Curie pendant. Because those two women have so much in common? There is no phone number. There is only a customer service portal and they take their sweet time getting back to you. If you spend your money with these people just know that if they screw up your order, they're not going to be in a hurry to fix it.

What made my experience great is knowing that what I actually order online is what I’m receiving! I also like and appreciate the quality control of each product the jewelry is definitely high-quality and sustainable andIf I had a 1% improvement, it would be for those ordering multiple items perhaps placing them in a box instead of all the items inside of a pouch I think that would just make the purchase a little more special!

I greatly appreciated the responsiveness when I had questions about my back ordered pendant. I felt reassured despite the longer than expected wait time for the shipping of my order.