Bathing Mobility Advisory Service Reviews 

210
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

My 90 year old mother needed a bath removed. Colin arrived and designed a beautiful accessible shower room instead. The fitters, Matt and Josh, were very professional, clean and tidy workers. They wo... Toon meer

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Beoordeeld met 5 van de 5 sterren

Got a wet room installed due to my grandpa having vascular dementia and our old bathroom being unsafe for his state currently, the men who came out to work have been nothing short of amazing. Extremel... Toon meer

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Beoordeeld met 5 van de 5 sterren

Stevie and Martin were wonderful. They did a very professional job and worked non-stop installing our wetroom. They are friendly, helpful and nothing was too much trouble. If we could, we would... Toon meer

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Beoordeeld met 5 van de 5 sterren

The whole experience was exceptional from start to finish and speedy (four weeks from start to finish). The bath was removed and replaced with a mobility shower. Nothing was too much trouble. In fact... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Badkamerinstallateur

Geschreven door het bedrijf

Your local specialists in accessible bathroom design and installation. ✔︎ Complete design and installation service ✔︎ Walk-in showers ✔︎ Walk-in baths ✔︎ Wet Rooms ✔︎ Fast, efficient installation ✔︎ Rated Excellent by our customers ✔︎ Workmanship and product guarantees Visit our mobility experts at our BMAS showrooms in Edinburgh, Glasgow and Hitchin, Hertfordshire. For a free home visit and no-obligation quote, call us on 0800 090 1503 Visit our website: bathingmobility.co.uk


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

210 reviews

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4,9

Alle reviews

(210)

29 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A quality installation.

We had our bath taken out and a shower tray installed . We consulted with Paul who took us through the process and there was no pressure selling. The installation in a 70 year old house was not a straightforward job and we were impressed by the professionalism and problem solving of the installation team of Alan and Martin. Care was taken throughout including the protection of floor coverings. Rubbish was removed promptly. The fitments installed and the quality of the finished shower room are of the highest standard. It wasn’t a cheap job, but would have no hesitation in recommending BMAS to anyone looking to have conversion of a bathroom to a shower room with mobility aids.

19 augustus 2024
Review zonder uitnodiging
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Antwoord van Bathing Mobility Advisory Service

Thank you so much for your review. We're thrilled to hear that you're pleased with your shower room and appreciate your feedback on the quality of our work and the care taken throughout the installation - we pride ourselves on this at BMAS.

Beoordeeld met 5 van de 5 sterren

Small toilet to wetroom

Just had our small downstairs toilet made into a wet room. We are very happy with the service we received throughout the process from planning to the work that was done. The toilet was finished to a very high standard and we were involved throughout the construction of the bathroom to ensure we were happy with the work being done. We would have no hesitation in recommending BMAS to anyone looking to have a wet room done.

2 september 2024
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Antwoord van Bathing Mobility Advisory Service

Thank you so much for your kind review. We're delighted to hear that you're happy with both the process and the finished wet room.

Beoordeeld met 5 van de 5 sterren

My wife and I visited the Glasgow…

My wife and I visited the Glasgow showroom at Dobbie's Braehead. Christine in the store was lovely and put our worries at ease. We arranged for the lovely Paul to come out and quote for our bathroom. Whilst not the cheapest but not the most expensive, I found their service levels far superior than another company I used to complete another bathroom in my house. I liked that BMAS treated me like a individual they cared about the questions my wife had and ensured we remained updated throughout the install which lasted 5 days. I have recommended the team at BMAS to my friends and if I'm hoping to benefit from their £250 recommend a friend policy ha ha. Thanks BMAS you made our experience really enjoyable which is not always the case these days.

18 juli 2024
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Antwoord van Bathing Mobility Advisory Service

Thank you so much Steven for this review!

Beoordeeld met 5 van de 5 sterren

Work done very well and on time

Friendly and helpful advisor who discussed what work could be done, timing and costs of work.
Polite and friendly workmen who cleared up all rubbish before leaving.
Work was very well done and finished at the time promised.

28 juni 2024
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Antwoord van Bathing Mobility Advisory Service

Thank you for your review! We are so pleased to hear this.

Beoordeeld met 5 van de 5 sterren

Fabulous from start to finish

Fabulous from start to finish. Colin came first to see what we wanted and everything ordered.
Date agreed told it would take from Monday to Friday which it did.
James & Justin were so nice, friendly, professional, clean & tidy. All work carried out to a high standard.
4.5 days to rip out old bathroom install wet room which looks amazing.
Would highly recommend.
Anne & Jimmy Edinburgh

21 juni 2024
Review zonder uitnodiging
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Antwoord van Bathing Mobility Advisory Service

Thank you so much for your review Anne and Jimmy. We are so pleased to hear this!

Beoordeeld met 3 van de 5 sterren

Bathing mobility group/…wish I hadn’t bothered!

My walk in shower was fitted in march / looked good and was satisfied until I came to take a shower. The water is only hot if I’ve had or have the heating on! The fitter has been back and could find no fault ( I’d had the heating on for an hour)
Phoned again and was told the surveyor would contact me to come and look. No one called. Contacted the designer who gave a number to call. Rang and rang ; same every time! Incorrect no! Now into May and still no hot water.
Shopping vouchers are another issue: a specific no; to dial and claim ( you’re not given that number upon completion) Then If you actually receive the vouchers you are apparently supposed to get a PIN number to activate. No PIN number and not managed to speak to anyone as line constantly busy! Probably with people complaining!
Update on this review: since writing this I’ve had two separate visits from the company/ it seems co incidental, but apparently the fault lies with my boiler not the shower or their work.
I am happy with the way the bathroom looks.

18 maart 2024
Review zonder uitnodiging
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Antwoord van Bathing Mobility Advisory Service

Hello, I'm sorry but I can't find your details on our system. If you'd like to call our BMAS Edinburgh office on 0131 241 2447 to confirm you are a customer of ours, we'll be happy to help.

Beoordeeld met 5 van de 5 sterren

Renewing our wetroom

Well where do I start bmas are 100% brillant was looking to renew my wet room from start to finish the salesman lee coming to my home taking me through everything and listen to what we wanted we where told they would start on the Monday and finished on Friday and true to there word ryan and peter came and started ripping out the old bathroom everyone we spoke to though out was brilliant and could not do enough for us had a small problem but this was sorted out quickly and all up and running as a bathroom would definitely recommend using bmas.

19 februari 2024
Review zonder uitnodiging
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Antwoord van Bathing Mobility Advisory Service

Thank you so much for this review Lynne! We are delighted you are satisfied with your new wet room!

Beoordeeld met 5 van de 5 sterren

Excellent in every way

Excellent in every way. Responsive and experienced specialists. My bathroom renovation could not have gone better.

25 januari 2024
Review zonder uitnodiging
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Antwoord van Bathing Mobility Advisory Service

Thank you so much for your review. We are delighted you are happy with your bathroom!

Beoordeeld met 5 van de 5 sterren

Bath to shower renovation

From start to finish the renovation of my bathroom was handled professionally and carefully. In design, it was tailored perfectly to my needs. The fitters were prompt, skilled at what they were doing and were very respectful regarding cleanliness and tidiness during the job. Everything was completed to a very high standard. I would not hesitate to recommend BMAS.

25 januari 2024
Review zonder uitnodiging
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Antwoord van Bathing Mobility Advisory Service

Hi Rhona, this is great to hear, we are delighted you are happy with your new bathroom! Thank you for leaving us a review, the BMAS Team!

Beoordeeld met 5 van de 5 sterren

Walk-in Shower Installation. From the beginning of the process…

From the beginning of the process everything was very professional. Lee came to advise and measure up. He had brochures we could browse and choose from. On day of installation Peter arrived on time and worked very hard for 4 days with very little disruption. All rubbish was removed promptly and we are delighted with the beautiful walk-in shower. We highly recommend this company.

16 januari 2024
Review zonder uitnodiging
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Antwoord van Bathing Mobility Advisory Service

Hi Joan, this is great to hear, we are delighted you are happy with your new bathroom! Thank you for leaving us a review, the BMAS Team!

Beoordeeld met 5 van de 5 sterren

Perfection

On Monday 8th January 2024 Justin and Steven from BMAS arrived to start putting in my new bathroom. From the minute they started working they did not stop. They tidied up at the end of each day too. I was kept informed along the way. The attention to detail is just fantastic. My new bathroom is everything I hoped it would be. Thank you !

8 januari 2024
Review zonder uitnodiging
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Antwoord van Bathing Mobility Advisory Service

Hi Lee, this is great to hear, we are delighted you are happy with your new bathroom! Thank you for leaving us a review, the BMAS Team!

Beoordeeld met 5 van de 5 sterren

An impressive friendly company would not hesitate to recommend to anyone

Friendly communication with company was excellent throughout, attention to detail to ensure bath would fit in space needed, as it was not a full bathroom remodel, workmen were prompt and no mess at all at end of job which only took 2 and a half days, very impressed

18 december 2023
Review zonder uitnodiging
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Antwoord van Bathing Mobility Advisory Service

Thank you so much Janet! We are delighted that we were able help create and adjust your new space, the BMAS Team

Beoordeeld met 5 van de 5 sterren

Very Competent Organisation

The whole operation went very smoothly.The workforce was very diligent,covering our carpets and tidying up every day before leaving and always arriving on time.
They were very pleasant and worked extremely hard to ensure that the job was completed on time.
We were delighted with the result and would have no hesitation in recommending BMAS to others.

12 december 2023
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Antwoord van Bathing Mobility Advisory Service

Fantastic, we are so happy your experience with us has been pleasant! Thank you, the BMAS Team.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service , from Lee's first visit to a quick visit to showroom in Dobbies and Lorraine everybody very freindlyand knowledgable of options open to me and what would be usefull. Steve the fitter plumber extremely efficient and hard working, he just kept at it each day, Sandy(I think) the spark and Steve from Edinburgh Branch who came to inspect and install corner basket in shower also vey pleasant to deal with. Steve who did the bulk of the work put down protection of our wooden floor in hall and carpet in room the pieces were stored in, he cleaned up each day and once work was finished area was left clean and tidy. We have recommended the company to my sister in law for her bathroom in Portobello.

27 november 2023
Review zonder uitnodiging
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Antwoord van Bathing Mobility Advisory Service

This is great to hear! Thank you so much for your review, the BMAS Team.

Beoordeeld met 5 van de 5 sterren

super customer service and workmanship

great customer service from Lee, leigh, Nicola and the person at Dobbies showroom (sorry I have forgotten her name)
friendly and expert plumber, joiner, electrician and floor people - (especially the plumber and joiner)
the plumber and joiner found some challenges with the old pipework and floorboards and they had the expertise and experience to deal with all of that - they both worked super hard and went the extra mile for their customer
super smooth project management - things happened like clockwork
choice of wet room fittings was great and the folks in the shop and the wet room designer were great at discussing options - they were also very patient and I always felt that I had plenty time to consider the options
super after sales service as well - BMAS came to check the work after it was finished

29 november 2023
Review zonder uitnodiging
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Antwoord van Bathing Mobility Advisory Service

Thank you so much for your review Janet. We are delighted to hear this! Thank you, the BMAS Team

Beoordeeld met 5 van de 5 sterren

We are pleased with end result

We are pleased with end result. Steve visited us and explained our options without any sales pressure. We visited the showroom and liked what we saw and our queries were answered. Adam and Bradley, our fitters, were very hard working, polite and very tidy. It was completed in 5 days, despite various problems. John came a few days later and sorted out a couple of snags. Very helpful. All in all, we are glad we had it done!

17 november 2023
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Antwoord van Bathing Mobility Advisory Service

We are delighted to hear this Trevor! Thank you for leaving us this lovely review :) The BMAS Team

Beoordeeld met 5 van de 5 sterren

Excellent job.

BMAS made an excellent job of our new bathroom. All the team were considerate, courteous and reliable. Jim and James who were with us all the time produced flawless workmanship while overcoming various problems. They were always friendly and helpful. We are delighted with the end result.

30 oktober 2023
Review zonder uitnodiging
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Antwoord van Bathing Mobility Advisory Service

We are delighted to hear this Norman! Thank you for your review :) The BMAS Team

Beoordeeld met 4 van de 5 sterren

Satisfied customer

Very pleased with the service, planning and fitting was very professional , fitters Ciaran Lee were easy to get along with made us feel comfortable which is worth a lot.
Would have given 5 stars if they hadn't discontinued their none slip shower tray.

9 november 2023
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Antwoord van Bathing Mobility Advisory Service

Thank you for leaving your review, this will be passed onto the team! Thank you, the BMAS Team

Beoordeeld met 5 van de 5 sterren

Lee the salesman was very helpful and…

Lee the salesman was very helpful and informative and no sales pressure was applied. The installation team worked very hard during the 5 days and everything went extremely smoothly . The finished wet room was exactly as we wanted with no problems whatsoever. I would thoroughly recommend BMAS to anyone considering a wet room .

30 oktober 2023
Review zonder uitnodiging
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Antwoord van Bathing Mobility Advisory Service

Thank you so much Ian for your review! We are delighted that you are happy with your new wet room and our service. Thank you, BMAS Team

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