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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I regularly charge within Romiley at the BeEV station due to the home charger taking a long time. Plus I have a 21 plate Nissan. BeEV still do the CHAdeMO chargers which can be rare to find especiall... Toon meer

Beoordeeld met 5 van de 5 sterren

Great charging experience with be.EV. The app is very easy to use, clear and concise, with an excellent UI and overall user experience. Finding a charger, starting a charge and keeping track of ev... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Locked my cable in the charger and very bad rude customer service took 2 x £25 pre-pay takes 5 days return could be 14 Days before I get my cable back So cable left at machine at my risk despite... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Be.EV is my default charger. Great value compared to other suppliers. My local charging station in Liverpool always available and reliable and I visited the Manchester Oasis last weekend which is what... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Laadstation voor elektrische voertuigen

Geschreven door het bedrijf

We're on a mission to help every driver love every electric journey. Be.EV is the UK's second highest-rated rapid and ultra-rapid medium charging network, as voted for by Zapmap drivers themselves, with more than 2,500 charging bays across the country and plenty more on the way. We build ultra-rapid charging hubs in places that make sense. Where you live. Where you shop. Where you stop for a coffee. We believe charging should fit naturally into everyday life, not take you out of it. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works, and a team that genuinely listens. So that's exactly what we're building. Every piece of feedback helps shape what we do next. We're proud to deliver 99% network reliability, but our focus goes beyond charging bays. We're here to create an effortless charging experience; making public charging simple, convenient and dependable whenever and wherever drivers need it. Founded in 2019, we're proud to be majority owned by Octopus Energy Generation, one of Europe's largest renewable energy investors. As more drivers make the switch to electric, we're building a network designed around people, powered by renewable energy and shaped by the customers who use it every day.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

227 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 77% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,0

Alle reviews

(227)

206 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Location and usability

Location and usability

15 september 2026
Logo Be.EV

Antwoord van Be.EV

Thanks for taking the time to leave us a review. We're glad to hear that you enjoy the location and usability of our chargers. Hope to see you charging with us again soon!

Beoordeeld met 5 van de 5 sterren

Excellent Service

With Be.EV, you can find a service close to you and the charges are really fast and easy to operate, even if you using a membership card, the App or your bank or credit card, all easy and fast to start the charge.
Hope this just will grow time to time.
Thank you for your excellent service.

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're so glad to hear you find our service fast and easy to use, whether with a card or the app. We appreciate your kind words and look forward to growing!

Beoordeeld met 1 van de 5 sterren

You keep asking for a review so here is…

You keep asking for a review so here is a 2nd one.

Sort your Portsmouth prices out then I may think to come back but until then stop selling the membership in portsmouth

15 september 2026
Logo Be.EV

Antwoord van Be.EV

Hi Rob, thanks for taking the time to share your feedback.

Our goal is to make charging as affordable and convenient as possible. We'd love to offer subscription pricing across our entire network, but some of our sites are owned by third parties who set their own pricing, which means they can't currently be included.

We really value feedback like yours as it helps shape future improvements. In the meantime, you can find a list of all sites included in our subscriptions on our website: https://bit.ly/4jcnPUr

Thank you,
Team Be.EV

Beoordeeld met 5 van de 5 sterren

Always reliable and easy to use

Always reliable and easy to use. The pass for subscription is a great option

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're so happy to hear that our service is reliable and easy to use for you. We appreciate your positive feedback on our subscription option!

Beoordeeld met 5 van de 5 sterren

I subscribe so get cheaper charging…

I subscribe so get cheaper charging costs. The chargers are so easy to use and charge my vehicle quickly. The only time ive had to wait is when people don't take their cars off charge when they are at 100% and leave them connected for hours. The only gripe ive got is having to pay for parking on top of my recharge cost, otherwise they're very easy to use, just follow the instructions on the charger. I use the chargers at Sainsburys Trinity Walk in Wakefield. Theyre in the far corner on the ground level car park, not the underground park.

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're glad to hear you find our chargers easy to use and efficient. We understand your frustration regarding vehicles overstaying their charge and the additional parking costs. We appreciate your feedback as it helps us improve our services for everyone.

Beoordeeld met 5 van de 5 sterren

5 stars

5 ⭐️ stars !!!!!!!!

17 september 2026
Logo Be.EV

Antwoord van Be.EV

Thanks for the great review - glad to hear that you've had a great experience charging with us!

Beoordeeld met 3 van de 5 sterren

App is really poor always an issue when…

App is really poor always an issue when I try to charge that causes delays.

Also you increase the off peak price to force customers into subscription was very underhanded. Extremely disappointed

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We appreciate you sharing your concerns regarding the app's charging issues and the off-peak pricing. We are actively investigating these matters to improve our services and your feedback is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Easy to charge up

Easy to charge up, location easy to get to, price is reasonable

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're glad to hear you found our charging process easy, our location convenient, and our pricing reasonable. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Great location

Great location
Everything (app/charger) works nice and smooth

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're so glad to hear you found our location great and that everything worked smoothly for you! Thank you for your positive feedback.

Beoordeeld met 5 van de 5 sterren

Great value and normally very easy to…

Great value and normally very easy to charge.
But future subscription changes may make it less value.

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're glad to hear you find value in our service. We appreciate your feedback regarding future subscription changes and will share them with the team!

Beoordeeld met 5 van de 5 sterren

Great many locations reasonably cheap…

Great many locations reasonably cheap it’s a shame they have just put their monthly subscription up.

17 september 2026
Logo Be.EV

Antwoord van Be.EV

Thanks for the feedback. We're pleased to hear you're enjoying our growing network and competitive charging prices. We appreciate your comments on the subscription changes and will make sure they're shared with the team.

Beoordeeld met 3 van de 5 sterren

I have had several issues starting mny…

I have had several issues starting my connection and have had to ring the help line several times.
I also have to drive two miles away to put my car on charge, walk back and the walk back to collect my car.
Nearer charging points to BL8 would be appreciated.

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We appreciate you sharing your experience. We understand the frustration with connection issues and the inconvenience of limited charging points. We are actively working to expand our charging network, especially in areas like BL8, to improve accessibility for our users.

Beoordeeld met 5 van de 5 sterren

Fortunate to have good network of be.ev…

Fortunate to have good network of be.ev charging locations nearby.
Typically reliable and well maintained, just occasional connectivity issues.
Would recommend.

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're happy to hear you find our charging locations reliable and well-maintained. We are always working to improve connectivity and appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Ease of use.

Ease of use.

Great value for money

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're so happy to hear you found our product easy to use and a great value! We appreciate your positive feedback.

Beoordeeld met 2 van de 5 sterren

Still a slow charge speed at IMO…

Still a slow charge speed at IMO Liverpool

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We appreciate you sharing your experience regarding the charging speed. We will forward your feedback to our network team who will further investigate this issue.

Beoordeeld met 5 van de 5 sterren

Love the subscription model as it’s…

Love the subscription model as it’s gives you the insight into costs per kWh before you go and charge your vehicle.
The machines are easy to use and with the app I can control the charging process even when I’m away from the car.
All the back office info you get through the app is valuable. I especially like the chance to win free charging. BeEV is a great charger business

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're so happy to hear you appreciate our subscription model for cost transparency and the ease of using our chargers and app features. We're glad our back-office info and chances to win free charging enhance your experience!

Beoordeeld met 5 van de 5 sterren

Great locations although more needed of…

Great locations although more needed of course. Easy to use chargers and subscription prices are very good. Keep up the excellent work 👍

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're so happy to hear you find our chargers easy to use and appreciate our subscription prices! We are always working to expand our locations.

Beoordeeld met 5 van de 5 sterren

Simply straight forward no fuss…

Simply straight forward no fuss charging and good value using the BeEv app

18 september 2026
Logo Be.EV

Antwoord van Be.EV

We're glad you found our charging straightforward and good value with the BeEv app. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Quick

Quick, easy and reliable charging - Be.EV are my go-to charging brand

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're so glad to hear that our charging solutions are your preferred choice. We appreciate your positive feedback!

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