I ordered an orthopaedic mattress on 13th September, but it took a month to arrive. The customer service was appalling. I explained that I had been forced to take time off work due to back problem... Toon meer
Bedrijf heeft geantwoord
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Well the quality speaks for itself self I can’t say enough about that Their communications with are so helpful. Ok took 3 weeks to get to me but what would you expect for free postage was delivered... Toon meer
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I had a great experience with Beds Divans the mattress arrived today by a very professional and nice bloke he delivered the mattress with care and helped my mum with it into the house. Very happy with... Toon meer
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Bought from ebay a double sized divan with two storage draws, headboard and mattress included. Superb quality at a pretty unbeatable price, was super pleased with the purchase end the delivery. Also t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BedsDivans is a UK-based mattress retailer committed to providing quality sleep products that combine comfort, support and value for money. We offer a carefully selected range of mattresses designed to meet a variety of comfort preferences, sleeping needs and budgets. Our collection includes pocket sprung, orthopaedic, memory foam and luxury pillow-top mattresses, available in a range of sizes to suit different bedroom requirements. Whether customers are looking for everyday comfort, enhanced support or a more luxurious sleeping experience, our aim is to help them find a mattress that suits their individual needs. At BedsDivans, we believe that quality sleep should be accessible without compromising on value. We focus on offering a diverse product selection, clear product information and a straightforward shopping experience, helping customers make informed decisions when choosing their mattress. We understand that purchasing a mattress online requires confidence in both the product and the service behind it. We therefore aim to provide transparent information about our products, delivery arrangements and customer policies, alongside support to help customers with any questions or concerns relating to their order. We offer free delivery across our eligible UK mainland delivery areas, with standard delivery typically taking 7–14 working days. Depending on the delivery location and courier arrangements, delivery may occasionally take up to 21 working days. Customers receive delivery confirmation directly from the courier once their order has been booked in. Our commitment is to provide customers with quality mattresses, competitive value and a professional service from the point of purchase through to delivery. We continually strive to improve our products, communication and overall customer experience. **BedsDivans – Quality Mattresses for Comfort, Support and Better Sleep.**
Contactgegevens
UNIT 8A STAG INDUSTRIAL ESTATE, WV14 7HZ, BILSTON, Verenigde Staten
- 01902 405535
- info@bedsdivans.co.uk
- bedsdivans.co.uk
3,6
Gemiddeld
2K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good value and quality…
Very happy with cost and quality..arrived very early in the morning as he had travelled from Wolverhampton all night.
19 november 2024
Antwoord van BedsDivans
Thank you for your positive feedback!
Couldn't give 5 stars because I had to…
Couldn't give 5 stars because I had to make adjustment to all the drawers so that they did not drop down past the bottom of the divan. Other than that very pleased with the divan base.
16 november 2024
Antwoord van BedsDivans
Thank you for your positive feedback!
I had a king size bed delivered this…
I had a king size bed delivered this week and I must say I am more then happy with it and the after care is amazing checking up to make sure your happy
20 november 2024
Review zonder uitnodiging
Antwoord van BedsDivans
Thank you for your positive feedback!
Prompt
The headboard arrived as specified. Was fairly straightforward to fix up- though staples were a challenge!
22 november 2024
Antwoord van BedsDivans
Thank you for your positive feedback!
Quick delivery kept me up to date with…
Quick delivery kept me up to date with delivery times so I could be home to take this in. Nice bed and good price I’m pleased
5 november 2024
Antwoord van BedsDivans
Thank you for your positive feedback!
Antwoord van BedsDivans
Thank you for your positive feedback!
Antwoord van BedsDivans
Thank you for your positive feedback!
Antwoord van BedsDivans
Thank you for your feedback !
superb communicationi am old and needed to know exactly…
i am old and needed to know exactly when the mattress was arriving. this company kept me informed right up to deliver so unusual to get such good service, the communicationwas superb. thank you so verymuch. made what could have been a very worrying time nice and calm.
31 oktober 2024
Review zonder uitnodiging
Antwoord van BedsDivans
Thank you for your feedback !
Highly recommended
The bed arrived on time I was called 20 minutes before hand to give me a more accurate time of arrival, the driver was extremely helpful too me and very friendly. The bed is very comfortable so I would willingly recommend this company for quality and efficiency
29 oktober 2024
Review zonder uitnodiging
Antwoord van BedsDivans
Thank you for your feedback !
Very satisfied
Lovely headboard really pleased with the order and will definitely order again
Thank you
1 oktober 2024
Antwoord van BedsDivans
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Very good
The first bed I ordered had a defect on one of the holes for the screws, I got in contact with the company and they rectified the problem by sending me out a completely new bed and taking away the faulty one. The bed is lovely and well made for the price. I’m very happy with my purchase.
28 september 2024
Antwoord van BedsDivans
Thank you for your feedback !
Brilliant service
Brilliant service. Arrived before schedule time. Helped with taking bed base upstairs & fitted casters too. He told me his job.was just deliver bed but seeing me with painful shoulder, installed bed base upstairs. Kind & helpful service.
7 oktober 2024
Antwoord van BedsDivans
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Very happy with the bed and the…
Very happy with the bed and the delivery guy was extremely helpful and nice
7 oktober 2024
Antwoord van BedsDivans
Thank you for your feedback !
I was looking for a bed that suited…
I was looking for a bed that suited both my self and my wife. So glad we used this company.
Brilliant quality mattress that gives a perfect nights sleep.
Free headboard as well.
Perfect
18 oktober 2024
Review zonder uitnodiging
Antwoord van BedsDivans
Thank you for your feedback !
Problem sorted.
Spoken to the company via phone call. They have sorted the issue I have had amicably.
4 oktober 2024
Antwoord van BedsDivans
Thank you for your feedback - Always happy to help.
Fast delivery and good courier choice
Fast delivery and good courier choice. Good quality bed mattresses
10 oktober 2024
Review zonder uitnodiging
Antwoord van BedsDivans
Thank you for your feedback!
Double divan bed
Initially recieved wrong order (double divan bed wrong colour) but this was quickly sorted with the delivery driver who was very helpful and office. Recieved the new order about a week later. No other issues and bed looks good, good quality. Thanks again.
9 september 2024
Antwoord van BedsDivans
Thanks for feedback
The only issue is the driver should of…
The only issue is the driver should of put the mattress up stairs for us but otherwise the bed is perfect and we are greatfull
14 september 2024
Antwoord van BedsDivans
Thanks for feedback, we appreciate it, all our deliveries are to the front door only as stated on our delivery terms & conditions on our website - https://bedsdivans.co.uk/delivery-and-the-shipping-policy
The service I received was amazing they…
The service I received was amazing they kept me informed every step of the they until my bed arrived rang me when they was 20 mins away and was delivered with a smile will definitely recommend to anyone 5⭐️
26 september 2024
Review zonder uitnodiging
Antwoord van BedsDivans
Thank you for your positive feedback!
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