Best Use Auto Parts LLC Reviews 

So at first they seemed real eager to sell me a motor. So i bought it $3,900 i payed for it. they hardly gave me up dates when it was coming. when it got to my house before i even let the man take it off the truck i inspected it. a crack in between the oil pan and the block. i was really mad. i told the dude who brought it to take it back, that i didn’t want it. Then on the paper it didn’t have any right info besides my address . i called them, and asked for a refund, they told me they were gonna give me all $3,900 back. I did not receive it. I received $2,730. They lied. I then proceeded to call them again they told me that it was reshelfing fee, and i would not be receiving all of my money. in my experience it was horrible. they were rude, and shady. Just be careful.

I had a great experience with processing and shipping great thanks to Suzanne Smith for assisting me through out this transaction

Best Use Auto Parts LLC is the place for me. They are very customer friendly and assist you to the very point of your issues. They make you feel like a part of their family and make you comfortable. And least but not last nor forgotten is Suzanne Smith. She is always there to help you and has the patience to help those who are not as tech savvy but makes everything understandable and better. Thanks Suzanne for your help with everything and thanks Best Use Auto Parts for your help and great experience. I’m recommending you to all of my family and friends!!! 💪🏿💪🏿💪🏿✌🏾✌🏾✌🏾

Best service

I was unsure about this website at first so I did some googling and found out they had decent reviews so I gave it a shot. I was put into contact with a woman named Suzanne. She made sure I ordered the proper engine for my 2008 Saturn Astra. In came the mail within the week and I had it installed. The car has been back on the road and running smoothly ever since. No complaints here

It was a great experience working with Suzanne smith she was very attentive to my every question. It’s great to know that there are employees like Suzanne who go above and beyond to bring a smile to every costumer.

Thank you Best Use Auto Parts for the outstanding service and support. I received my 5.9L magnum engine in timely manner and looked well worth the money . Thank you Suzanne Smith for checking in every step of the way!

Had the transmission I needed. Called to confirmed it was the correct one, gave me consistent updates, and Sofia gave me confidence that it would arrive in good condition and in a timely manner. Would definitely order again.

Is my second buy front this people and like always they provide good parts and there customer service is on top thanks to sofia for keeping me inform of everything on this purchase

We ordered an engine from best use auto parts. Customer service was very polite and helpful. They were great with updating us about the shipping of the part by email as well as phone calls just to let us know what stage of the process it was in. It did take I think about three weeks to get it or so, but this was understandable being that this was such a large part. We had the engine shipped straight to the shop where we were having the car worked on. Our mechanic had no problem with the delivery. The mechanic also remarked on how clean the engine was. He got the engine installed in. The car has been running great for about a couple of weeks now without any issues.Overall I feel like we had a really good experience with this company, and I would feel comfortable ordering another part from them in the future. Suzanne Smith was our main contact person throughout this process and she was very polite and helpful.

Super soothe experience! Suzanne Smith gave us her number and helped coordinate everything!

I am very happy with the system with the employees and with the company they have a great great delivery shipping. Great communication. Also the Angel looks pretty nice and clean. I’m very grateful with suzanne thank you 🙏 God bless you

Purchased a transmission from best use auto, 48k miles, my Range Rover drives better than ever!

Sofia was extremely helpful, very responsive, and patient

To BestUseAuto and Sofia B. Thank you and your company for being a honest online place to order. My motor just arrived here on crate, wrapped and undamaged as hoped i would recommend and order from again without a doubt. Constant communication is #1. I truly appreciate all honesty from ordering to being delivered. I will update once I'm on the road again. Again THANK YOU...😊

The staff is very friendly and helpful and experienced in all areas to make sure you get the right part.

Best Use Auto Parts amde the transaction very easy. Communication was prompt. Sofia did a fantastic job alerting me for the tracking of the transmission I purchased. Would highly recommend them for you used car parts purchasing.

+ok, it's been over 90 days. Bestuseauto has not supplied me with a 5.9 cummins engine that is usable. It took 90 days to send me a replacement engine. This one has severe damage.
No flywheel, no turbo, heavily damaged oil pan, engine wire harness plugs smashed,oil Dipstick damaged. They told me it was shipping damage.(not a chance! )
Now,Present-time. They say that they have another truck with about 80,000miles . They want ME to return the second engine on my dime. $1400.00 Then reimburse me.. like that will happen... April 8th. They sent me pictures of a replacement for the dam

Best Used Auto Part is horrible. They sent us a bad part then won’t to charge me to trash it. I paid $2100 in good Faith they kept $250 dollars of my money only giving me back 1850. I’ve contacted capital one to retrieve the money back that is still owed to me. I have reported them to the Attorney General in the state of Florida. The Attorney General in Washington state the Better Business Bureau and the fair trade commission the fair trade commission is the ones who told me to contact the credit card department. I guess my next step will be with an attorney. I was told by them they had big attorneys and I wasn’t gonna win, but how do you take money from retired veterans is beyond me my husband is a disabled Vietnam air veteran. They should be ashamed of themselves. Do not deal with these people. They have no respect for Americans much less veterans who have served this country.

My motor llego en exelentes condiciones gracias a el equipo de ustedes que estubieron informandome siempre al tanto de cada mobiendo yo recomiendo a esta compañia y suzzane she is so professional thank you