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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Have written to them twice in the last month with questions re billings and why a bought item suddenly became UNavailable with ZERO response when asked. Obvious increase in sizes of under one carat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

After receiving a notification that I had won an auction and paying the invoice, I received a notice that technical difficulties voided this auction. The following day BIDS ran the footer notification... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chris is thinking of BIDZ NOT BIDS BECAUSE BIDS JUST OPENED AT THE END OF NOV. SO HOW CAN IT BE THAT HE IS WAITING FOR A COUPLE OF MONTHS FROM A DELIVERY FROM A COMPANY THAT HAS NOT BEEN OPEN FOR A CO... Toon meer

Beoordeeld met 5 van de 5 sterren

I have purchased jewelry and leather goods from BIDS. The experience is unique when one follows products being sold through an auction. I found exquisite pieces of jewelry from luxury brands and uniqu... Toon meer

Bedrijfsgegevens

  1. Vereniging of organisatie

Geschreven door het bedrijf

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Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

202 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 42% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,2

Alle reviews

(202)

21 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Won item

Won item. Order cancelled because they could not fulfill order. Do not have postings that cannot be fulfilled.

2 juli 2019
Review zonder uitnodiging
Logo Bids.com

Antwoord van Bids.com

Dear Riley,

First of all let to express our sincere apologies for the created inconvenience and unpleasant experience.

However we have managed to successfully solve tech issues you had faced when order got canceled.
As we have explained in the email we sent right after your order had been canceled by our system, at the time you were still able to buy the item, that specific product had been already removed from the site and due to a synchronisation delay between our manage interface and site’s environment, the item shouldn’t be available when you could see it still available.
As that specific item is no longer available please check other interesting auctions featured on Bids.com

Please understand that we are direct responsible for the created situation so we fully understand and stand with you on this.

For sure you have no fault in our system failure and we like to offer you a consolation discount of $25 for any of your future purchase on Bids.com - please write us to support email and refer to your canceled order number and your name to be able to receive the discount.

We would be happy for you to accept our sincere apologies together with the discount offered and remain for future with Bids.com

Your understanding is greatly appreciated.
Thank you,
Bids Support Team

Beoordeeld met 4 van de 5 sterren

I would give 5 stars but a small tweak…

I would give 5 stars but a small tweak is needed- Include the size of the ring in the description on bids in process. (not just on the main page) I ended up getting a ring that was larger than I thought it was because i couldn't tell what size it was once I bid on it.

24 juni 2019
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

artwork

i was saddened that bids no longer had artwork for bidding

22 juni 2019
Review zonder uitnodiging
Logo Bids.com

Antwoord van Bids.com

Dear Stuart,

Artwork is available for Buy Now and Best Offer buying format, soon will have Artwork for bidding also.
Please check other great deals we offer.

Thank you for being with us!

Beoordeeld met 1 van de 5 sterren

I paid for an order and then you sent…

I paid for an order and then you sent me an e-mail saying it was canceled but have not returned my money or the item I am not happy

16 juni 2019
Review zonder uitnodiging
Logo Bids.com

Antwoord van Bids.com

Dear Julia,
You have been refunded in full June 13, same day your order had been canceled.
Please stop spreading untruthful information online about Bids.com.
You are Wellcome to take part of Bids.com Auctions and new - Best Offer platform.
Thank you!

Beoordeeld met 1 van de 5 sterren

Bids.com appears to be going out of business

Bids.com appears to be going out of business. I purchased a Diamond & Ruby Necklace that was not up to the quality I have become to expect over the past 3 or 4 years. I have called their customer service on the same day I received the necklace, department 4 times and left messages with not one answer or returned call. I have tried to request a RMA on line thru their web site and it will not accept my order number so I cannot request a RMA that way either. Are they going out of business? When you go to 'bids.com' you get a different company.

2 juni 2019
Review zonder uitnodiging
Logo Bids.com

Antwoord van Bids.com

Dear Clyde,
Bids.com is live and thriving - adding new products almost everyday.
We have successfully launched our Best Offer platform on Bids.com - plenty new products.
You are Wellcome to Bids.com - take Action to Win Auction!
Thank you!

Beoordeeld met 5 van de 5 sterren

I have always been satisfied with the…

I have always been satisfied with the items I've purchased from bids.com. I have taken the jewellery in to be tested and appraised and it is all real and valued at the same or more than purchase price. Will shop the site again.

30 mei 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Refuses to fulfill purchased winning bids...bad business practices!!!

Won three items at a very substantial discount (if the merchandise is authentic). I purchased all three and they unfulfilled ALL THREE orders stating the following for ALL THREE...Following was copied and pasted from the email received from Bids.com:

Bids.com
ORDER BIDS1***
Your order has been canceled
Order BIDS1*** was canceled because we did not have enough stock to fulfill your order and your payment has been refunded .

However, they did refund my accounts promptly... ONE star company for that! ZERO star company for business practices!!!

26 maart 2019
Review zonder uitnodiging
Logo Bids.com

Antwoord van Bids.com

Thank you for leaving your feedback, it's very important to us. Items do sell very quickly, that is true.

We hope you give Bids another chance.

Thanks,
Edward

Beoordeeld met 5 van de 5 sterren

Chris is thinking of BIDZ NOT BIDS…

Chris is thinking of BIDZ NOT BIDS BECAUSE BIDS JUST OPENED AT THE END OF NOV. SO HOW CAN IT BE THAT HE IS WAITING FOR A COUPLE OF MONTHS FROM A DELIVERY FROM A COMPANY THAT HAS NOT BEEN OPEN FOR A COUPLE OF MONTHS YES SO HE IS VERY MISTAKEN GET THE FACTS CORRECT BEFORE YOU WRIGHT BAD REVIEWS ON THE WRONG COMPANY.

9 januari 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

like the other have been waiting months…

like the other have been waiting months and will start proceedings today with credit card company

12 december 2018
Review zonder uitnodiging
Logo Bids.com

Antwoord van Bids.com

Thank you for leaving your feedback, it's very important to us. We do deal with a lot suppliers and some of them are located quite far so it takes longer to get the shipment.

We hope you give Bids another chance.

Thanks,
Edward

Beoordeeld met 1 van de 5 sterren

Still waiting for items

Still waiting for items. It’s been close to two months and nothing. Although my credit card was billed almost immediately. I’m about to dispute the billing through my credit card company for goods/services not received. I will not use this site in the future.

2 december 2017
Review zonder uitnodiging
Logo Bids.com

Antwoord van Bids.com

Thank you for leaving your feedback, it's very important to us. We do deal with a lot suppliers and some of them are located quite far so it takes longer to get the shipment.

We hope you give Bids another chance.

Thanks,
Edward

Beoordeeld met 4 van de 5 sterren

It is the first time i truly did enjoy …

It is the first time i truly did enjoy the bidding experience. I do see now that sometimes the same item can sell for more or less depending upon the time of day bidders may be online. Perhaps again in the future now. Thank you.

24 augustus 2017
Review zonder uitnodiging

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