A really good experience with this company. My Meaco dehumidifier was a lot cheaper than buying the same one from Amazon. Free next day delivery too. A smooth and easy transaction from start to fin... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Promptly received this time switch and thermostat. Easy to charge up and set. Test suggested this particular item is quite accurate on temperature. Too early to see if it controls our plinth heater -... Toon meer
Bedrijf heeft geantwoord
It was a replacement bulb for a HIB bathroom down light. We had to do a slight adjustment! The space at the top wasn’t quite big enough so my partner managed to increase the space. All is well and wor... Toon meer
Next working day delivery and the parts arrived on time and complete. Very happy with the overall service, would recommend that others.
Bedrijfsgegevens
Over Big On Electricals
Geschreven door het bedrijf
We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Contactgegevens
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Verenigd Koninkrijk
- 0800 043 8975
- Sales@bigonelectricals.co.uk
- bigonelectricals.co.uk
4,5
Uitstekend
18K reviews
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Very good service
Ordering was simple, the delivery was on time.
Only very tiny issue was the courier left the parcel on our front porch step and the door open outwards so we had to call him back and ask him to move it so we could open door and get parcel.
27 augustus 2026
Antwoord van Big On Electricals
Hi Graham,
Good to know the ordering process was simple and everything arrived on time. Sorry about the slightly awkward parcel placement though! Glad you managed to catch the courier and get it moved 📦
Kind Regards,
Jess
Used Big On Electricals for the second…
Used Big On Electricals for the second time. Web site lists their products. Easy to find what ever you want. Easy check out. Next day delivery. Perfect.
24 augustus 2026
Antwoord van Big On Electricals
Hi Barry,
Coming back for a second order says a lot! We’re glad you found everything easy to navigate and check out, with next day delivery finishing things off nicely 🙌
Kind Regards,
Jess
Antwoord van Big On Electricals
Hi,
Prompt and efficient is exactly the kind of service we want to provide. Thanks for the great rating! ⭐
Kind Regards,
Jess
Antwoord van Big On Electricals
Hi John,
Good value and fast delivery, just as it should be! Thanks for the five stars ⚡
Kind Regards,
Jess
Antwoord van Big On Electricals
Hi,
Prompt delivery and everything exactly as advertised. Glad your Xpelair fan arrived without any fuss! 💨
Kind Regards,
Jess
Good quality, great price.
Good quality, great price , speedy delivery, new company, new start.
24 augustus 2026
Antwoord van Big On Electricals
Hi Derek,
A new start with a great first experience! Good quality, a great price and speedy delivery sounds like a winning combination 🌟
Kind Regards,
Jess
Big On Electricals great to deal with
I have previously bought lamps from LED Bulbs but now as they have joined forces with Big On Electricals I will continue to buy from them.
Big On Electricals gave very good service and good offers.
Delivery was quick and the delivery company kept me up-dated with their delivery schedule.
18 augustus 2026
Antwoord van Big On Electricals
Hi Jennifer,
It’s brilliant to have you continuing with us following the change from LED Bulbs to Big On Electricals. We’re glad the service and offers have impressed, and that you were kept well informed throughout the delivery too 🥳
Kind Regards,
Jess
Antwoord van Big On Electricals
Hi Abdul,
So glad we could get the late delivery sorted for you and turn things around. Thanks for the 100% rating 💯
Kind Regards,
Jess
Bulbs are great, delivery was not
Bulbs are great. Delivery was not. The product and everything about the ordering experience was fine -- but: I was ordering these bulbs for my office, and had them delivered there. When making the order the order details clearly said it would not be delivered until at least the next business day, which worked perfectly fine. However, your partners at Amazon Shipping completely disregarded this detail, and chose to deliver it the next day (a Saturday), when the office is closed and I'm not there. Additionally, arriving at a commercial building that it is clearly closed, rather than seeing this and coming back on a business day, they left it outside in the alleyway. This meant that in order to prevent the package from being stolen and/or rained on, I had to spend part of my weekend going out to my office, figuring out where they left the package and retrieving it, all because the delivery was not done the way you said it was going to be done.
Do better. And maybe get rid of Amazon as your delivery partner. They are, at best, only slightly less ghastly than ordering with Evri.
22 augustus 2026
Antwoord van Big On Electricals
Hi Andrew,
We’re glad to hear you were happy with the bulbs and ordering experience, but we’re sorry the delivery let things down.
We completely understand your frustration, particularly as the parcel was delivered to a commercial address on a Saturday and left outside rather than being reattempted on a working day. Although we use a third party courier, this is not the standard of delivery we expect, and your feedback regarding Amazon Shipping will be taken on board.
We’re sorry you had to make an unnecessary trip to retrieve the parcel and appreciate you highlighting your experience to us.
Kind Regards,
Jess
Antwoord van Big On Electricals
Hi,
Next day delivery paired with great service is always good to hear. Thanks for taking the time to leave us five stars 🚀
Kind Regards,
Jess
The company is great
The company is great. But the shower unit itself I’ve had 2 of the same make and model and they’ve both burst and leaked down my staircase - it was the redring one however that is not the fault of this particular company
4 februari 2026
Antwoord van Big On Electricals
Hi Cheryl,
Thank you for the kind words about our company and for making it clear that your concerns relate to the product itself. We’re sorry to hear you’ve experienced the same issue with two units, as we can appreciate how frustrating that must have been. We really appreciate your fair and balanced feedback 💬
Kind Regards,
Jess
Antwoord van Big On Electricals
Hi,
Just what you want from an order, a great product arriving quickly and ready to go. Thanks for the positive feedback 😊
Kind Regards,
Jess
Quick delivery and reasonable price …
Quick delivery and reasonable price highly recommend and definitely consider buying again from them.
16 augustus 2026
Antwoord van Big On Electricals
Hi Arvind,
Knowing you’d recommend us and happily consider ordering again is great feedback to receive. We’re glad the quick delivery and reasonable price made for such a positive experience 😊
Kind Regards,
Jess
Great price and super quick delivery.
19 augustus 2026
Antwoord van Big On Electricals
Hi John,
Great value paired with super speedy delivery is always a good result. Thanks for taking the time to leave us five stars 🚚
Kind Regards,
Jess
Paid for next day delivery a week and a…
Paid for next day delivery a week and a half later still no sign of the package and sending requests for review…
16 augustus 2026
Antwoord van Big On Electricals
Hi,
We’re sorry to hear your order has not yet arrived and completely understand your frustration with the delay.
We can see that you contacted our customer service team for the first time at around 10pm last night and posted this review at around the same time. As your message was received outside of our opening hours, unfortunately we had not yet had the opportunity to investigate the delivery or assist you before this review was posted.
Our current response time during opening hours is under two hours, and our team will be looking into this for you as a priority so we can establish what has happened with your parcel and work towards getting this resolved as quickly as possible.
We apologise for the inconvenience caused by the delay.
Kind Regards,
Jess
Worthy successor to LED Bulbs
Good price, fast delivery. Looks like a worthy successor to LED Bulbs who also offered good prices and fast delivery.
17 augustus 2026
Antwoord van Big On Electricals
Hi Peter,
It’s great to know we’re continuing the good experience you had with LED Bulbs. Competitive prices and speedy delivery are certainly something we intend to keep up ⚡
Kind Regards,
Jess
Antwoord van Big On Electricals
Hi Paul,
Great value and no waiting around for delivery. We’re glad everything went smoothly with your order! 🚚
Kind Regards,
Jess
Arrived a day early .
17 augustus 2026
Antwoord van Big On Electricals
Hi David,
A day early is always a nice bonus! We’re happy your order reached you so quickly 🚀
Kind Regards,
Jess
Very nice cool white bright fast…
Very nice cool white bright fast lighting they respond quickly when turned on. As small as they’re they fit well on the discontinued Aurora old bulbs
14 augustus 2026
Antwoord van Big On Electricals
Hi Halid,
Finding bulbs that fit your older Aurora fittings can make all the difference. We’re glad these are a good match and that you’re happy with the bright, cool white light and instant response! 🔆
Kind Regards,
Jess
Though the initial delivery was very…
Though the initial delivery was very fast, the product was faulty so I returned it (going through their return procedure) and asked for a replacement. This was refused point blank as the claimed it was not faulty, this despite me sending videos of it not working and damaged packaging!... said they would refund me minus £25 postage costs or I could have the same (broken) item back if I paid them £25 postage! Eventually had to go though my C/C company for a charge-back of my full payment, which I got but the whole procedure has taken near a month... Was saving a few £ by going here but I should have known their would be a catch. You'll be ok if you buy something and it has no issues but they will screw you if it doesn't and you need to return. Dreadful company, plenty of other options out there
25 juli 2026
Review zonder uitnodiging
Antwoord van Big On Electricals
Hi,
We're sorry to read about your experience. Unfortunately, no order details or information have been provided with this review that allow us to identify your purchase or review the return, inspection and refund circumstances you've described.
We take the concerns you've raised seriously and would like the opportunity to look into exactly what happened before commenting on the individual points. Please contact our customer service team with your order number and details of the return so we can locate the case and investigate this fully.
We'd really appreciate the opportunity to understand what happened and provide you with a proper response.
Kind Regards,
Jess
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