very fast delivery was well packaged has the best instructions I have ever seen .I waited 3months to see how well product it was a dehumidifier and its the best I have ever bought it does not use to... Toon meer
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Put profit before customer service, won’t accept returns False Marketing claims: SAY: Alexa and Google home enabled BUT "do not use unattended or when house empty" SAY: for modern interiors a... Toon meer
Bedrijf heeft geantwoord
Well made, powerful, good quality, quiet. A lot better than the Xpelair fan it replaced that only lasted a short period of time. British made 5 year guarantee.
Bedrijf heeft geantwoord
I’ve replaced oil filled electric heaters with these. What a difference. Rooms heat so much faster. WiFi connectivity through SmartLife app linked to Alexa works well. Electric heating is never going... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Devola
Geschreven door het bedrijf
Devola is your one-stop shop for all your home heating, cooling and ventilation needs.
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Contactgegevens
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Verenigd Koninkrijk
- 0800 043 4243
- sales@devola.co.uk
- www.devola.co.uk
4,5
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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very fast delivery was well packaged…
very fast delivery was well packaged has the best instructions I have ever seen .I waited 3months to see how well product it was a dehumidifier and its the best I have ever bought it does not use to much power my only complaint is that when emptying its a little bit tight to remove otherwise no complaints
18 januari 2026
It was a very good experience buying…
It was a very good experience buying something from this company the item i brought was so well packed and the delivery was so good it came and was delivered when they said really good company to buy from
15 april 2026
Antwoord van Devola
Hi Ruth,
Love hearing this — especially when everything lands exactly when it should 📦✨
Glad the packaging kept it safe and the delivery didn’t mess you about. Really appreciate you taking the time to share this 😊
Best wishes,
Elise
Air conditioner …
Excellent service and fantastic items great all round service highly recommended
12 april 2026
Antwoord van Devola
Hi Martin,
Really great to hear everything hit the mark — from the service through to the products 🛍️
Thanks so much for the recommendation, it means a lot 🙏
Best wishes,
Elise
Well made
Well made, powerful, good quality, quiet. A lot better than the Xpelair fan it replaced that only lasted a short period of time. British made 5 year guarantee.
7 april 2026
Antwoord van Devola
Hi Paul,
Great to hear you’re happy with the build quality and performance — and even better that it’s a clear upgrade from your previous fan 💨
The 5-year guarantee is a nice bit of reassurance too. Thanks for sharing your experience 😊
Best wishes,
Elise
Very good !!
7 april 2026
Antwoord van Devola
Hi Aneta,
Short and sweet — love it 😊
Thanks for the feedback, really appreciated 👍
Best wishes,
Elise
Next day delivery free of charge
Next day delivery free of charge. The unit is quiet and easy to use.
7 april 2026
Antwoord van Devola
Hi J,
Great to hear the next day delivery hit the mark — even better that it was free 🚚
Glad you’re finding the unit quiet and easy to use too, that makes all the difference day to day 😊
Best Wishes,
Elise
Antwoord van Devola
Hi Jeffrey,
It’s great to hear your order arrived on time and was handled with care 📦
Best wishes,
Elise
Great dehumidifier
Great dehumidifier, love the laundry setting. Easy to store and move around. Ordering and delivery very good too.
21 februari 2026
Antwoord van Devola
Hi Johnny,
It’s great to hear you’re loving the laundry setting — such a useful feature for drying indoors 👕
I’m glad it’s easy to move and store as well, and that ordering and delivery went smoothly. Thanks for sharing your experience 💧
Best wishes,
Elise
First class service received from…
First class service received from Devola!
Order fast efficient, swift item delivery with excellent communication of same.
Refund applied by Jess at the devola team as if forgotten to apply at Check out. Fast effective friendly communication.
I can honestly say this has been an excellent experience and will use this company again thank you
1 april 2026
Review zonder uitnodiging
Antwoord van Devola
Hi Carreen,
It’s great to hear you had such a positive experience from start to finish 😊
I’m glad everything was handled quickly and smoothly, and that the team were able to sort the refund for you without any hassle. I’ll make sure your kind words are passed on — they’ll really appreciate it. Thanks for sharing 💙
Best wishes,
Elise
Good compact humidifier
Well have to say I brought 12lt one. It's a brilliant compact humidifier. Downside it is a lot nosier than I can sleep though.
A mention for the customer service who were amazing helpful with all my questions
25 maart 2026
Antwoord van Devola
Hello,
It’s great to hear you’re pleased with how compact and effective it is 💧
I’m sorry to hear the noise level isn’t quite right for sleeping, but really glad the team were able to help with your questions.
Thanks for sharing your experience 🎧
Best wishes,
Elise
Everything was very simple and…
Everything was very simple and efficient. View, order, pay, arrived. Thank uou
25 maart 2026
Antwoord van Devola
Hi Bob,
It’s great to hear everything was simple and efficient from start to finish 🛒
I’m glad it all arrived smoothly too. Thanks for sharing your experience 👍
Best wishes,
Elise
Cannot fault the service and speed of…
Cannot fault the service and speed of delivery. Unfortunately the product didn’t work out as expected so that was the only reason, otherwise excellent
22 maart 2026
Antwoord van Devola
Hi Geon,
It’s great to hear the service and delivery speed hit the mark ⚡
I’m sorry the product itself wasn’t quite right for your needs, but we appreciate you sharing your experience.
Best wishes,
Elise
easy to order on line and was delivered…
easy to order on line and was delivered early good value for money as it was ordered in the sale.
16 maart 2026
Antwoord van Devola
Hi Mark,
Great to hear everything was smooth to order and arrived ahead of schedule 📦
Even better that you managed to grab it in the sale — always a bonus!
Best wishes,
Elise
Filters. Damaged pack !
Selecting product - twin pack of filters, ordering product, pay and confirmation all excellent. However, delivery was a concerning. The pack was damaged: looked thrown around and squashed.
I am unhappy about this and will think twice about ordering from you again
13 maart 2026
Antwoord van Devola
Hi James,
Thank you for your feedback — we’re really glad to hear the ordering process was smooth from start to finish.
We’re sorry to hear about the condition your order arrived in, though — that’s understandably frustrating and not the experience we want for our customers. This sounds like it may have occurred during transit, and we’ll be raising it with the courier to help prevent it happening again.
We do appreciate you bringing it to our attention, and we hope this doesn’t put you off completely.
Best regards,
Elise
Arrived on time good (start)
Arrived on time, good start
because the weather has been so warm have not
had the chance to really put it through its paces.
The fire has been quickly tried out, and everything
seems to be working fine encluding the wifi
12 maart 2026
Antwoord van Devola
Hello,
Thanks for the detailed update — really helpful to hear.
Glad everything arrived on time and that your first test run went smoothly, including the WiFi setup 🔌
Hopefully when the weather cools down a bit you’ll get the chance to properly put it through its paces 🔥
Best wishes,
Elise
Great fans
Great fans. Quiet, seem well made, look good. Think this is my third purchase and all good so far.
16 maart 2026
Antwoord van Devola
Hi Matt,
Love that this is your third purchase — that says it all really 😊
Great to hear you’re happy with the quality, design and how quiet they are too. Thanks for sticking with us, it’s genuinely appreciated 🙌
Best wishes,
Elise
Satisfied and dissatisfied.
The only issue is that I had previously purchased an identical Devola in white from Amazon in November 2023, and it ceased functioning after two years and three months. This suggests that a replacement may be required approximately every two years.
19 maart 2026
Review zonder uitnodiging
Antwoord van Devola
Hi Guiseppe,
Thank you for your review – it’s great to hear you’re both satisfied overall, but we’re sorry to hear about your previous experience.
A unit should certainly last longer than a couple of years, so we understand why that would be frustrating. While occasional faults can occur, this isn’t something we would expect as standard performance. It may have been an isolated issue, but we do take this kind of feedback seriously and use it to continuously improve our products.
If you still have the previous unit, or if you experience anything similar with your current one, please don’t hesitate to reach out to our team – we’ll always do our best to help.
We really appreciate you taking the time to share your feedback.
Best wishes,
Sam
Easy to use and really effective
I had various questions to ask Customer Service, who responded quickly and were very helpful. The dehumidifier is really easy to use and is doing a good job
10 maart 2026
Antwoord van Devola
Hi Ros,
Thank you for your lovely review! We're so pleased to hear you found the dehumidifier easy to use and that it’s doing a great job 😊
It’s also fantastic to know our Customer Service team were able to help quickly and answer all your questions—that’s exactly what we’re here for!
We really appreciate you taking the time to share your experience.
Best wishes,
Sam
Antwoord van Devola
Hi Mr Parrett,
Thank you for your great review! We're really pleased to hear you’re happy with your new heater and that you found both the service and delivery excellent 😊
It’s also fantastic to know you’re happy with the product and the price—exactly what we aim for!
We appreciate your feedback.
Best wishes,
Sam
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