very fast delivery was well packaged has the best instructions I have ever seen .I waited 3months to see how well product it was a dehumidifier and its the best I have ever bought it does not use to... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Put profit before customer service, won’t accept returns False Marketing claims: SAY: Alexa and Google home enabled BUT "do not use unattended or when house empty" SAY: for modern interiors a... Toon meer
Bedrijf heeft geantwoord
Well made, powerful, good quality, quiet. A lot better than the Xpelair fan it replaced that only lasted a short period of time. British made 5 year guarantee.
Bedrijf heeft geantwoord
I’ve replaced oil filled electric heaters with these. What a difference. Rooms heat so much faster. WiFi connectivity through SmartLife app linked to Alexa works well. Electric heating is never going... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Devola
Geschreven door het bedrijf
Devola is your one-stop shop for all your home heating, cooling and ventilation needs.
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Contactgegevens
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Verenigd Koninkrijk
- 0800 043 4243
- sales@devola.co.uk
- www.devola.co.uk
4,5
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Devola
Hi Colin,
Thanks for sharing your experience — great to hear your order arrived within three days and that the product’s looking good so far 📬
Best wishes,
Elise
Antwoord van Devola
Hi David,
Thank you for the lovely feedback — great to hear your parcel arrived within two days and that you were happy with the service 🚚
Best wishes,
Elise
The de-humidifier arrived the next…
The de-humidifier arrived the next working day and worked well
22 februari 2026
Antwoord van Devola
Hi Mr. Smith,
Thanks for sharing your experience — great to hear your dehumidifier arrived the next working day and is already working well for you 💨
Best wishes,
Elise
Excellent heater
Excellent heater. Fits in perfectly with the decor. Responsive, silent and the smart features are excellent. Have incorporated into Google Home and works perfectly. Recommend highly.
23 februari 2026
Antwoord van Devola
Hi Dan,
Thanks so much for the brilliant review — great to hear the heater fits so nicely with your décor and that the responsiveness and silent running are ticking all the boxes 🎛️ The smart features can make such a difference day‑to‑day, so it’s lovely to hear it’s working perfectly with Google Home too.
Best wishes,
Elise
Quick order and delivery!
Quick order and delivery within 24 hours, item was competitively priced compared to other sites and Devola provide excellent customer service. I would highly recommend this company and the quality of their products.
26 februari 2026
Review zonder uitnodiging
Antwoord van Devola
Hello,
Thank you for such a lovely review — great to hear your order was processed quickly and arrived within 24 hours, and even better that you found the price competitive compared to other sites 🚀 Really appreciate your kind words about our customer service and the quality of the products.
Best wishes,
Elise
Excellent service
Excellent service, dispatched same day as order and should have arrived next day but there was delay at a DPD depot.
2 februari 2026
Antwoord van Devola
Hi Ian.
Thank you for taking the time to share this — really pleased to hear everything on our end moved quickly and your order was dispatched the same day 🚚💨
We're sorry to hear about the delay at the DPD depot though; that kind of hiccup can be frustrating. If you ever run into anything like that again or need help, we’re always here to support you.
Best bwishes,
Elise
I am very happy with this purchase
I am very happy with this purchase, it works very well and meets all my expectations, thank you very much for your good product.
14 februari 2026
Review zonder uitnodiging
Antwoord van Devola
Hello,
Thank you for the lovely feedback — really glad to hear your purchase is working so well and meets all your expectations 🌟
Best wishes,
Elise
Antwoord van Devola
Hi Kevin,
Thanks so much for your review — really glad to hear this is your second one and that you’re just as happy with it as the first 🛠️
Best wishes,
Elise
A GB company focused on great customer service.
A British company with a focus on great customer service.
Speedy delivery FOC, the day after ordering.
2 dehumidifiers purchased, which are easy to use and having a positive impact in our house.
So good we purchased a 3rd!
Thank 😊 you.
20 februari 2026
Antwoord van Devola
Good Morning,
Thank you so much for this thoughtful review ✨
It’s brilliant to hear you’ve had such a good experience — from fast, free delivery to the dehumidifiers making a real difference at home. Hearing you came back for a third truly means a lot.
Thanks again for your support 💛
Best wishes,
Elise
5 star
5 star. The fastest delivery I've ever experienced. And on something important.
It got to me less than 24 hours after ordering. I recommend highly.
19 februari 2026
Antwoord van Devola
Hi James,
Thank you for such a lovely review. It’s amazing to hear your order reached you so quickly — especially when it was something important ⚡️ Less than 24 hours is exactly the kind of speed we aim for.
Best wishes,
Elise
quick delivery and 2 years warrenty
15 februari 2026
Antwoord van Devola
Hi Theo,
Thanks for your review — great to hear your order arrived quickly and that the 2‑year warranty gives you that extra peace of mind 🛡️
Best wishes,
Elise
This is a must have for every household!
It does exactly what it says it does.
It's quite shocking how much moisture is in the air!
If I were to have one minus point it would be getting the tank out when it has fair amount of water in it. There are 2 integrated handles on either side but as the unit is on wheels you need to have some fingers from both hands on the unit to stabilise it whilst simultaneously pulling out the tank with the rest of your finger so as not to splosh any water on the floor.
Maybe its me and there a better way but it's nothing major.
In saying that, most dehumidifiers I looked at had integrated finger pull handles.
Main thing is that it's very effective at reducing humidity.
16 februari 2026
Antwoord van Devola
Good Morning,
Really appreciate you taking the time to share such a detailed review. Great to hear the dehumidifier is doing its job so well — it’s surprising how much moisture it pulls from the air 🌬️
Thanks for mentioning the tank design too. Handling it with water inside can definitely feel a bit awkward, especially with the unit on wheels. Your feedback is genuinely helpful, and it’s something we’re passing on so it can be looked at for future improvements.
Glad the overall performance is hitting the mark and helping keep humidity under control. Your insight will be really useful for others considering the same model.
Best wishes,
Elise
Your delivery agent failed to deliver
Your delivery agent failed to deliver. Neither you nor the delivery agent informed us. You simply told us you had refunded the order.
16 februari 2026
Antwoord van Devola
Hi Paul,
I’m really sorry you had a disappointing experience. We were not aware that the delivery had failed, as this was not communicated to us by the courier. We refunded the order under the impression that the parcel had been returned to us.
That said, we absolutely should have reached out to you first to confirm the situation before processing the refund, and I’m genuinely sorry that we didn’t do that. Thank you for bringing this to our attention — we’ll make sure this is handled better in future.
Best wishes,
Elise
Quick delivery and the product is…
Quick delivery and the product is great. Amazing how much water is being extracted by the dehumidifier
15 februari 2026
Antwoord van Devola
Hi Dave,
Thanks for sharing your experience 😊
Glad to hear the delivery was nice and quick and that the product’s working so well for you — it’s always a surprise seeing just how much moisture those dehumidifiers can pull out 💧
Best wishes,
Elise
Good Product
The heater was delivered on time and in good condition and it works perfectly. There is an error in the instruction manual which is being resolved by the manufacturer. There is no switch on the side of the heater although the manual says there is.
21 februari 2026
Review zonder uitnodiging
Antwoord van Devola
Hi Robin,
I’m really glad to hear your heater arrived on time, in good condition, and is working exactly as it should. I appreciate you mentioning the manual error as well — it’s helpful feedback, we’re already getting that corrected so future manuals are accurate 🔧
If anything else comes up or you need a hand with anything, I’m always here to help.
Best wishes,
Elise
Great item, top service from a UK manufacturer!
I actually discovered this business via a certain omnipresent online shopping behemoth…
I opted to buy direct, expecting to delay the work and discovered they offer next-day delivery — bonus. I missed the cut-off time but it was still delivered the next day!
The fan was nicely packaged with clear instructions and it works very well. The mid-way point of the humidity setting is in agreement with the humidity sensor I have, so I simply cannot fault this! :•)
17 februari 2026
Antwoord van Devola
Hi Craig,
Thanks so much for sharing this — love that you discovered us through the “big online behemoth” and decided to order direct 🛍️
Even better that your delivery still made it next day despite missing the cut‑off. Great to hear the fan arrived well‑packaged, was easy to set up and that the humidity setting lines up perfectly with your own sensor :)
Best wishes,
Elise
Excellent quality product
Excellent quality product. Works really well, just as advertised. Very fast delivery. Highly recommended.
10 februari 2026
Antwoord van Devola
Hi Brian,
Thanks so much for the lovely feedback — great to hear the product quality has impressed you and that it’s performing exactly as advertised 🌟
Best wishes,
Elise
The machine works well and looks good
13 februari 2026
Antwoord van Devola
Hi Andrea,
Thanks for the review — really glad to hear the machine is working well for you and that you’re happy with how it looks 🖼️
Best wishes,
Elise
Swift delivery within 24 hours of…
Swift delivery within 24 hours of ordering. Does exectly wheat we wanted, heats the room quickly. Energy efficient.
13 februari 2026
Antwoord van Devola
Hi Dot,
Thanks for sharing this — really glad to hear your order arrived within 24 hours and that the heater is doing exactly what you needed, warming the room quickly and efficiently 🔥
Best wishes,
Elise
Easy to order and delivery the next…
Easy to order and delivery the next day. Good price. Easy to set up and heats the room quickly. Text in the instruction booklet very small. Some people may find it difficult to read.
16 februari 2026
Antwoord van Devola
Hi David,
Thanks for taking the time to share this — really glad to hear the ordering was easy, delivery arrived next day and the heater is doing a great job warming the room quickly 💨
The note about the small text in the instruction booklet is really helpful too; we know that can be frustrating, and we’ll pass that feedback on.
Best wishes,
Elise
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.