Bill's Restaurant & Bar Reviews 

Lewes for family birthday
Disappointing Soup watery with no flavour Sourdough hard Crème Brûlée tart no likeness to crème brûlée as texture and flavour were awful .Best thing on the plate was the Icecream and mint leaf
Others liked their meals
Won’t be returning

I had a long overdue catch up with some old friends and we chose Bills Westfield. As always, the service was second to none (despite the the fact it was a busy 12pm booking), huge thanks to Dave, for the warm welcome back, the attentive service, the checking in and general loveliness, it feels like seeing an old friend at this point! I also wanted to mention the great additional service from Asma, how lovely you would remember me, and still with the fabulous nails! Also Abdul, thank you for the great cocktail suggestion even though you've never tried it, it was good! You guys are a great team, and in a time where everything is fast-paced, so refreshing when people in the hospitality business remember it's all about just that! Also a quick mention about the food, always the best GF options, always fresh and always delicious. Thanks again team Bills, see you soon x Dia

We were a party of 3. Food when it arrived was on the whole tasty. One meal didn't turn up however, which meant we had to start separately after waiting, and waiting... The portion of chips with the burger weren't just cold, they were still frozen in the middle. When we sent them back we waited, and waited for replacement - which eventually arrived after the rest of the plate was cleared. Ask for ketchup, it'd be quicker to go and squash some tomatoes yourself. Good food let down by the service. Sorry, but we won't be back.

I've been to Bill's before and received food in an acceptable timeframe. However today we were waiting 55 minutes at which point we had to prompt the staff. Such a long wait meant that our toddler was screaming out for food and in the end we left a few minutes later and gave the little man milk instead.

I think the problem is the restaurant is too big for the size of kitchen. Every table was taken, meaning probably around 200 people waiting for food at the same time from a single kitchen.

Location: Bullring, Birmingham

Scarlett served me she was smily friendly and very helpful

It’s a year ago and it’s taken so long to leave this review and I apologize to Fabio, I’ve just stumbled on the QR review code and I’d like to say I remember it was a lovely afternoon for me, I ate alone but didn’t feel alone as the service was wonderful. Thank you Fabio, maybe you don’t work there anymore, but somehow I hope you get this. Bill’s Hammersmith.

Disappointing having once eaten, many years ago, at Bill's on Bondi beach. Leicester is not Sydney. The chain has lost love in the food.

It was fine for a quick Friday early evening meal. The chicken was succulent, corn ribs very tasty and crispy rosemary fries. Cauliflower soup was not warm enough and green salad too warm, so wilted.

If this review was for the Cinamon doughnuts alone, it would be 5*

We had a lovely meal in our local Bill's Restaurant in Street. Our waiter, Joe was very attentive without being intrusive. This is my 4th visit and the food never disappoints. I thoroughly recommend treating yourself to a visit.

I visited Bills in Bath 28/9/25 we waited 20 minutes to be seated during that time we were totally ignored no apology either. It was another 15 minutes before anyone came over to take our drinks order. There were 7 of us 6 got drinks except for me. No one seemed to be around to get my drink my friend went up to the bar yet still no drink. Eventually after 20 minutes it arrived. We all gave our food order another 20 minutes wait, and again I was the only one without food. My friends had nearly finished theirs by the time mine had arrived. The service was absolutely awful and the cheek of it they added £17.50 service change which I might add we did not pay. It was an absolute disgrace. It was my first time there and it will definitely be my last.

Visited the Wimbledon branch , excellent food and great service . Looked after by Niki who made sure everything was ok and recommended dishes. No complaints at all

Really disappointing experience with Bills. I’ve always been a fan, however visited Bath on Saturday. We had some cash to spend, so bought dinner and a couple of drinks. It wasn’t until we tried to pay we were told they were cashless. Absolutely no signage or mention before hand. We queried this with the staff member who shrugged and said ‘I don’t make the rules’ which I thought was very rude. To rub salt in the wounds we were charged ‘optional service charge’ which hadn’t been pointed out and I would not have paid!
I wrote an email expressing my dissatisfaction and received a useless generic email regarding Bills being cashless and absolutely no acknowledgment of the rude staff member. I won’t attend again.

Visited Chelmsford Bill's yesterday. I was surprised and dismayed to learn that they do not take cash so I was forced to pay my bill by credit card. Also a service charge was already added to the bill - this is getting to be the 'norm' with restaurants now in the UK and it is not acceptable. Leave the tipping to the customer - IF THEY ARE SATIFIED WITH THE SERVICE!!If not, then do NOT tip!

Welcome back to Leicester. booked a table saturday prior to going to the LCFC game, just like the good old days.
We were looked after extremely well by Lizzie, and of course will return.

amazing service loved waitors really kind and funny amazing experience would definitely come again our- server was called nick he was amazing

My God , I come back with our lovely breakfast as usual
The bartender Phillips he kept his promise
My order:Cappuccino with the swans figure foams on top ,
it make me so happy
and I do very appreciative his efforts and
He is the best -:)
The most , everyone work over there are very professional and friendly

Our families usually go there almost everyday for their lovely breakfast and special coffee make by phill,
Thanks again

We had a wonderful waiter, whose name was Manik, in the Richmond Bills. He was able to serve lots of us and was a very nice man 5/5⭐️⭐️⭐️⭐️⭐️

Nipped in for a quick refreshing drink and an early lunch unfortunately the food wasn't what we wanted. Ordered a cappuccino and coke zero. The staff that dealt with us was great, however, we had to wait twenty minutes the place was not full by any stretch.

Rushden Lakes
Service was fine, albeit mid morning, but food overcooked, sausage was typical supermarket fodder.
Why oh why do most cafés go for what I call sawdust sausages, I guess price, but I would gladly pay more for proper local butchers type; & they would be far more appreciated.
Tipping inclusive(12.5%), which I didn't realise,
I like to give a tip if earned.
Dog friendly👍

I checked online to see that Bills in Braintree Freeport was dog friendly. We arrived and waited 15 minutes standing at the door to be seated. We were the only ones waiting. No staff approached us, we were just left there. Eventually we picked up some menus and started to walk outside to sit, of which there were plenty of tables. The Manager Kelly stopped us and said "just make sure your dog doesn't mess everywhere!" Really!! I had a 4 month old puppy, in his harness and lead, in my arms. How much mess is he going to make! Then she said you have to wait at the door to be seated. At this stage we were still waiting for a "good morning, welcome to Bills!!!".... Kelly was grumpy, rude and made us feel unwelcome as we had a puppy. My friend said we were not waiting as we'd been standing there for 15 minutes without any acknowledgement, and we walked outside and sat down. My puppy lay on the chair and slept. Our waitress Holly was amazing. She should've been the Manager! She was very friendly, polite, hospitable and loved our little puppy. Definitely Management material, unlike Kelly who is definitely in the wrong position. Our food was okay. Nothing amazing to be honest. Bills in Braintree is not as good as Bills in Chelmsford. Our whole experience was dampened by Kelly's attitude and I'll not be going back. Management need to make customers feel welcome and if your website says dog friendly, then make them feel welcome too. So other than for Holly, it was a pretty awful experience.