Blink UK Reviews 

If the option for minus stars was here I would still want less simply awful system continually fails akward to reset customer service website is pointless probably the worst purchase I've ever made minus 5 stsrs

Ständig fällt das Sync Modul aus. Aus dem technischen Support bekommt man keine Antwort mehr. Ich habe das alles für viel Geld gekauft und bezahle monatlich 10€ für etwas was nicht funktioniert! Absoluter Müll!

Kernschrott.. Vor allem wenn mal was defekt ist, angebliche Garantie läuft über den Hersteller selbst und da bleibt es ein elendiges und langwieriges hin und her mailen mit keinem Ergebnis.

Awful, bad experience. Avoid this company and they cameras . Don’t buy , never works . Customer servise - bad experience, seems that they don’t understand what they doing.

Blink indoor camera, which I actually use mounted in my porch angled at my gate is fantastic! Nice wide angled shot. Crystal clear, no blur even night vision is crystal clear sets off for bugs and even caught the odd spook or 2 to the point the views so clear I've uploaded to YouTube!( OneFutz.) you can see how clear night vision is.
No issues, I did buy a longer power lead for it. It works well for me. And monthly subscription is only £2.50. Can't complain about that!

Do not buy!!!
I made big mistake, being all excited but what a fool!! Horrible customer service.. Blink cameras never work... I have been touch with customer service for few weeks and each time ask to run different methods to fix the cameras. I have many cameras, door bells and outdoor etc.. only two not working but rather be helpful, have asked to make a video of the method they asked me to do.. what are you calling me a liar!!!

Do not buy Blink!!! Waste of money! customer service will next ask to rewire your entire house !!! Not good!!!

It appears that the camera system is so sensitive from a connection perspective that literally most of the time it doesn't work. Customer service do respond but give robotic answers and suggest contacting my ISP to sort things out. These things should work out of the box with no issues. Against my better judgement I bought a subscription after my trial ran out, thinking that it would be better. Well it isn't. It is pot-luck as to whether live view works and if it records motion. It notifies me of motion but half the time it does not record or send clips, so it's useless. I have done every possible troubleshooting method; sometimes it works but mostly it doesn't. This is on a daily basis too which is ridiculous. These systems are a waste of money. There are threads online from people with the same issues so blink really need to sort things out. Complete waste of money and very frustrating. Wish I had not bothered. As a security camera the picture is okay but what good is if if the functionality doesn't work! Very disappointed that I did not choose another brand.

These things never ever work. Doorbell goes and it just times out so you can’t see or speak to the person.

Worst customer service ever. I asked them to help me be able to view clips on 2nd phone, they wanted this info then that info but the info I'd given them was wrong or so they said, then they wanted the same info again. Two weeks later they couldn't help and all went silent and now they don't reply to any messages from me, absolutely awful technical help!!

Had mine a couple years and it works ok, video is good but it just won't communicate with postie/ courier, no 2 way talk, no notification either when the bell is pressed, it did once, and it's a bit clunky to be honest.
Have just ordered a Tapo brand doorbell video camera which has glowing reviews.

I have been trying to resolve for 8 weeks the fact the door camera and outside camera will not connect to the sync.

No warning that batteries are low so that cannot be the issue, replaced batteries and didnt resolve.

Endless back and forth with CS via email to be told the batteries are ok and no help to resolve the issue.

They work well for a while but then seem to go wrong.

The outdoor camera I even bought the rain cover for, however when I opened it had completely rusted

Agree with all the negative comments below. Had the Doorbell for the front of my house and the sync module with camera for the back of my house. Son in law set it up for me and being quite tech savvy myself found it easy to navigate on the App. After the free subscription was up went on to local storage with a memory stick. Problems on and off for 2.5 years and on to Customer Services who gave a whole host of excuses, mainly my wifi. Noticed in the last few months the issues were accumulating especially around when the App was updated. The last call to Customer Services was the final straw. Was on the phone 3 times in a few days. The last call had me doing everything but completely uninstalling everything (which was done on the previous call). Changed the Memory Stick and it worked at first then after the sync module was realigned to their server by the call handler it didnt work. The call handler finally says, wait for it, you have two choices, go on to a trial subscription plan (which I told her I didn't want) or it must be your internet. I had read recently online, people complaining Blink are forcing you to take a plan when all these things supposedly go wrong with your equipment and that you have to take it because the return date for your equipment is up. Its the only conclusion I can also come to as everything on the App is reading as it should and just to satisfy myself, when I came off the phone from Blink I got a Diagnostics Report complete with picture from my Internet Provider and yes, my internet is feeding into the equipment but guess what? Its still not working. So, no Blink, nothing to do with my internet or the Memory Sticks used or the equipment I have. Could the online reports be correct ie no subscription = your equipment isnt working = forcing you to take a subscription? Its now rendered useless. I bought a product under false pretences ie being able to use local storage and its now not fit for purpose. I will continue to tell anyone who will listen. Shame as it was fine when it worked. Greedy, Greedy Amazon! TEMU! HERE WE COME!

I had the Blink Doorbell, Sync Module 2 and Mini Camera combo. Worked very well for the first few weeks. I thought I had found the perfect set up, affordable, no subscription easy-to-use app. Finally my search was over and I had moved into video doorbell territory!

Then I cancelled my 'trial subscription' as i wanted to get used my set up without the subscription to focus on the USB storage process. I don't think it was a coincidence that I started experiencing connection/reliability issues. The sync module started to go offline randomly for no reason. I have very good, stable, strong, reliable wifi.

I contacted Blink, followed all the troubleshooting advice on the Blink website and over the phone with an agent. Nothing worked.

How could it be that everything else is connected at home on the same WiFi network and this Blink Sync Module 2 device just couldn't stabilise?

The last straw was when Blink started asking me for information related to my"Router/Mesh/Pods/Extenders (Equipment Type + Make/Model), ISP (Internet Service Provider), Phone/Tablet Make and Model + OS, Interferences (Physical, Signal, Other Devices, etc.)"

That was it for me. Done.

I decided that Blink wasn't for me and returned everything, luckily within the 30 days return period.

I would NOT recommend Blink to anyone.

My video doorbell quest continues...

Rubbish!

Waste of time and money!

They do not tell you, you will need to ag a subscription after 1 month.

Makes cameras useless and pointless!

Bought a market mid-range three camera cctv system. It was adequate but not easy to navigate. The problem was customer service when trying to unravel changes in viewing authority, and then a faulty camera. They abdicated responsibility completely sending us in infuriating circles and repeating bot AI remedies. Subscription cancelled and left with a dreadfully inadequate system.

Don’t bother with this system. Full network signal and sync module connection but still either don’t work at all or take ages to display live feed. Absolute rubbish

Absolutely useless- please don’t buy this utter crap.
Always a delay from movement to notification.
Against better judgement renewed Annual Subs - big mistake - had gone offline just prior to doing so and now 17 emails in, 4 separate customer service advisors- who have all failed to get back, I still don’t have a working system. DONT BUY.

Had outdoor camera for years (not the easiest to set up and sync and get the back case off when replacing batteries). There was always a delay between camera being activated and receiving notification but good picture. But things went downhill about 2 years ago.camera wouldn’t sync with base unit. Bought 2 new ones - after days only one would eventually sync (not both) then I suddenly had to pay for storage which I didn’t need to do previously then stopped working. Agree with most comments on here. I’ve dumped them. Got far better ones.

I have had a blink doorbell for about a year now. Battery operated, which absolutely rinses them so need changing every 2 weeks. Can only use the expensive Duracell ones. The motion detection is really not good, I had an intruder on my drive and the camera only captured a few seconds of him entering my drive but not any longer than that when he was stood right in front of my camera checking my property out for much longer!! Only appears to capture long recording when the doorbell is pressed. This is not the security I was expecting from this camera AND that I pay a monthly subscription for. Will be swapping to another brand .

Used to work well but now the cameras fail to connect to the Blink modem. To change the modem's network you have to reset and re-add it. Then you have to take each camera, unscrew the back, scan the QR code, and add it back to the system. Then you have to put the camera back together and remount it wherever you got it down from. Having done that with all cameras and taken some time to do it, it's frustrating to find they still don't work when put back. Blink customer service no help. It did work. Now it doesn't. Despite no changes to my internet set up. I'm binning it because it's time consuming, unreliable and ineffective.