Blink UK Reviews 

Id rather have cancer than have to deal with the pathetic clueless idiots that run the support centre. They seem to only be capable of reading off of a one step script which is “have you tried turning it off and on?”.

Dont waste your time getting any of these shitty cameras, the battery lasts about 30 minutes and you’ll be lucky if you even get to view a live feed as the video is stuck on loading all the time or the app crashes.

I’ve been in a battle for weeks trying to get a refund so I can actually protect my home properly. Have contacted trading standards so they can get involved as it appears that there’s not one single brain cell in the entire Blink organisation.

Absolutely hopeless. They don’t help in any way. They can’t even read the message you send. All they want to do is close the issue.

How I wish I had read the reviews before buying a Blink system. When searching for one I thought that this was a good price for what you get compared to other systems. There is a reason for that. It’s complete garbage and that matches the customer service you get as well. Read all the reviews here and honestly find another system, do not buy Blink. I bought a doorbell and 3 cameras and I set it up which was relatively simple. Just for reference we have a large 3 bedroom brick built house. The router is central in the house and all around the house the worst WiFi signal I get is just under 350Mbps and best is 900Mbps. The sync module strength is very poor to the router and it’s only about 6-8m away and every unit from there is a maximum of 10m. Not 1 camera or the doorbell picks up a good WiFi signal but a fairly good signal to the module. I read online that this was a common fault as Blink advertise it’s good up to 33m which I suspect os either false or has been done in a open large area with no walls or anything else in the way as there is not a chance on this earth it will work to that distance in a home. If I try to view a camera it often fails, or we often don’t get an alert for movement. You often get a failure when trying to refresh the thumbnail or it often fails to save any system changes. Sometimes we don’t get an alert for the doorbell. They name it a Smart Security System… It’s not, it’s not really good for anything as the quality of the entire system is awful. I contacted customer service to explain the issue and the reply was “my walls are too hard”. Complete nonsense as it’s standard. Every time I emailed them with multiple questions, they ignore every one of them and give another ludicrous answer as a delay tactic which I am sure is to make sure you go by the returns date or in the hope you give up and just leave it. “It’s the WiFi signal”, no it’s not as the worst I get is 350Mbps and you state 2Mbps is needed, “Try deleting and installing the doorbell”, “try rebooting the router”, “try deleting and reinstalling a camera”, “try deleting and reinstall the app” …. How does the app affect the signal???? Complete bonkers response. I eventually said I need to return if for a full refund and was told NO they will not refund it. No reason why, just NO. It’s a system that is not fit for purpose or as advertised that’s why so I have sent the case to Trading Standards. I asked for their complaints procedure which is a legal requirement and this was ignored. I asked for someone from then complaints department to contact me and this has been ignored. That’s not surprising as you will see they never reply to any of the reviews here and that’s what a decent company would do, tackle the good and the bad and Blink is definitely BAD.

Scummy company with scummy practices.

I had free cloud storage for over 4 years. Lost it, and now they won't fix it.

I'm a legacy user, but they refuse to acknowledge it and are now trying to charge me.

Their suggestion was to now use a dongle, but it loads the video that slowly on USB, that it is literally unusable.

Absolute scum of the earth this company.

I will be taking this to Ombudsman as there was no extra charge or mention of such when I purchased my system over 4 years ago

Absolute rubbish.
After trying all day to change the WiFi password on the sync module I gave up.
After changing internet provider all the WiFi connected devices needed the new WiFi password inputting.
All went without a hitch except my blink system what a nightmare.
After reading numourus help pages and watching countless videos I have finally given up for the good of my mental health.

Terrible cameras and customer service. I have 4 blink cameras, one has stopped working, the others are misting over as soon as temp drops at night deeming them as useful as a chocolate teapot. I spend a small fortune on batteries that only ever last a few weeks max, plus pay £8.00 monthly subscription that wasn’t in play when I first bought the cameras ! After 3 days of trying various things as advised by customer services (via email) to try and fix the broken camera I was told that the camera wouldn’t be replaced because it’s out of warranty, I asked if a replacement could be considered as a matter of goodwill considering the problems I was constantly having re misting over with all the cameras, I was told a free replacement wasn’t an option. I’ve now cancelled my subscription and looking to buy a doorbell.

worse company ever. needed to verify account but the number that was on it was now cancelled. Have proved the number was mine. They won't change my number unless i can give the the exact date i opened my account. They keep asking me stupid questions like what was the serial number of the previous doorbell which I told them I had dumped it as it got damaged. The exact date I disposed of it. They wanted me to read an email they sent me 3 years ago even though I told them I had destroyed it. Been ongoing now since 30/12/2024. Just got another email asking me the same questions. Would not recommend Blink even if they paid me. Totally disgusted with them and the way they treat people,

Blink Outdoor Set (Akku).
Ich wollte ein nagelneues und original verschweißtes (allerdings 4 Monate nach Lieferung) installieren. Funktioniert leider nicht, die Cam verliert nach kurzer Zeit die Verbindung zum Sync-Modul. Reklamationsabwicklung mit Blink gestaltet sich als sehr schwierig. Auf Mailantworten muss man mehrere Tage warten. Das ist nichts wenn man nur das Wochenende im Ferienhaus verbringt. Ich habe es aufgegeben und werde das Set entsorgen.

Absolutely rubbish, previously had a ring doorbell, thought I'd try the blink doorbell and cameras as it was on a special
offer, notifications arrive up to 1 hr after doorbell has been pressed, never ever managed to answer the doorbell before the people have left !
Also batteries have to be bought and are not rechargeable
Have since gone back to Ring

It really doesn't make it clear that you have to have an Amazon subscription to have recordings on blink. It's useless

Worked great for a short period of time. Then when problems occur there help service is useless and just circulate messages for days. Don’t waste your time and buy something more fit for purpose. You get what you pay for.

Absolutely rubbish.
Never load so you can’t actually see if your been robbed you just have to hope your not. Probably easier not having them so it saves you the panic.
They either always go off but never catch anything or they never go off at all and still never catch anything.

Appalling, appalling, appalling!! I didn't want to click on the one star rating; there should be a no star rating for Blink! I bought two Blink Mini 2 cameras which should have been white but they are GREY! The weather resistant power cords packed separately are white. Blink only make their cameras in black and white, yet the ones I received are Grey. The battery charges which came with them are also grey! I am returning them. I can’t comment on the performance of the cameras as I was unable to set them up as Currys said I would not be able to exchange them or have a refund if I used them without obtaining a Return Authorisation Number from Blink. Blink refused to help; they would not provide the Return Authorisation Number which Currys said I needed. Blink also initially said the major retailer Currys which I purchased them from were not one of their approved sellers! I put them right on this, they are, Blink eventually agreed with me. I have never had such a bad customer experience as I have had with Blink. I asked for the name of the person I spoke with for when I called back, when I did they claimed no one with the name provided works there! I have spent most of two days on the phone to them and Currys trying to get a resolution but still not achieving it. The so called Customer Support is useless. I was put on hold repeatedly. Customer Support wouldn’t do anything; I had to explain over and over the situation! They claimed there were no managers/supervisors there when I had just spoken to one but been cut off. The supervisors apparently can’t do anything to help beyond that of the junior staff anyway and they say they can’t get hold of managers!! They fob you off repeatedly. Say they will call back and don’t. I do not recommend! Waste of time and money!!!! Dreadful!

Die Kamera Meldung ist einfach zu langsam. Die Person ist schon weg wenn wir die Meldung erhalten. Außerdem ist es nicht möglich 2 Handys zu benachrichtigen. LG. Ralf

Absolute waste of time and money do not buy get a ring

Utterly pointless and useless I didn't take up a subscription as so disappointed and frustrated with this doorbell, it might be cheaper and it shows only had a couple of months and already not working so don't waste your time or money

If there were a zero score, I would give it a big f@t one. Useless product.
It struggles to give one live feed as the system is always loading and saying system busy. When one eventually gets live feed, it is available for about 45 seconds to one minute before it requires one to press the continue button. If not pressed, it times out and one has to start all over again ... then states system busy all over.
One has tapo c200 indoor cameras covering other areas of my house so it is not a wifi issue.
DO NOT BUY. WASTE OF MONEY

At first these cameras worked well, therefore I bought another. I tried to get them on the same system, that’s where the trouble started.
Can’t pair and now original cameras won’t work.
As per everyone else’s experience tried contacting Blink, just given the run around.
Worst money I have spent.
Avoid, avoid, avoid

At first I had a great experience with the doorbell, indoor and outdoor cameras then the problems came after a few months. The batteries ran out and were replaced but still not working contacted customer service after being told I have a two year warranty I asked for a new camera to then be told my warranty has ran out (it’s been 8 months). I’m still waiting for a call back they are completely useless and I just want my money back at this stage now.

Blink batterries lasted 9 months,this was minimal usage ,its a con,to anybody willing to read my review , get a professionally installed cctv , these systems are 100% dependent on wifi