BNB Investor Academy Reviews 

The information we received from the Academy and our coach was invaluable. Kyle was amazing to always be there whenever we had questions or needed guidance. Would definitely recommend!!

Our CSM, Fern, has been a fantastic resource as we’ve kicked off our STR journey. We joined the program in December and are already under contract for a property that we feel great about thanks to the knowledge and tools we’ve received from Fern and the academy as a whole. Having her guidance and support along the way has been incredibly reassuring. We can’t wait to launch our first property and continue to build our portfolio. Bring a part of the academy has given us the confidence and knowledge to be successful throughout this journey. We highly recommend the academy for anyone interested in having a STR!

BNB Investor Academy gave me the practical knowledge I needed to go from zero to execution. I learned how to identify strong markets, project earnings, evaluate competitive properties, navigate the home-buying process, furnish strategically, and list confidently on both Airbnb and VRBO. The clearest proof of the program’s value is that I successfully did all of this myself.

One of the major strengths of the Academy is access to experienced investors. At any point, you can join live calls to discuss markets, pricing strategies, or challenges you’re facing and get real-time feedback.

What truly made the experience stand out for me was my coach, Arno. He was consistently kind, attentive, and proactive — often reaching out on his own to check in and offer guidance. His support made the process feel manageable and genuinely positive.

This program is best suited for people who feel reasonably comfortable taking the step to purchase a property, secure financing, or partner with someone who can. For those ready to take action, it delivers exactly what it promises.

We enrolled in BNB Investor Academy after an initial sales conversation in which we understood we were purchasing a personalized mentorship experience. From that conversation, we believed the value of the program would come from direct guidance and hands-on support that could realistically work alongside a full-time job.

What we thought we were buying felt more like an Instacart experience; a streamlined service, with a personalized mentorship guiding us step by step in a practical way. Instead, what was experienced felt more like Costco, closer to being given access to a large warehouse of information and systems that required self-navigation and time availability during specific business hours. For us, that was overwhelming and definitely not what we were looking for when we enrolled.

We expressed early on the format did not feel like a good fit for us. Rather than the core mismatch being addressed, we were passed on to another person. We did participate and engaged where we could, including logging into the online platform, because it was required as part of the process. However, the ongoing direction was to engage more deeply in group-based calls we were not available for and online materials, which was the very structure we had been clear did not work for us.

The issue was never that we refused to engage. The issue was that the format we were being directed into did not match what we believed we had purchased.

The cost of the program was $12,000. Based on the level of personalized mentorship we understood we were enrolling in, the experience we received did not feel aligned with that level of investment. This was a significant financial decision for us, and one we made consciously. Our engagement consisted of a limited number of calls, access to information-heavy resources, group calls held during hours that did not work with our schedule, and connections that never fully aligned.

In one lender interaction, we were left with the impression that there was confusion about why we were reaching out at all, which reinforced our sense there was a disconnect between what was represented during enrollment and how support was actually delivered.

For transparency, my husband initially attempted to raise our concerns by email, but we later realized the message had been sent to an incorrect address I had found. Once we became aware of that, I took responsibility for the mistake and followed up promptly through the correct channel. During that time, we paused feedback while we believed the matter was under review and responded promptly to requests, hoping for a fair resolution.

We were initially offered a copy of the sales call recording for our records so we could understand where and how the program was presented. That later shifted to a requirement that we review it live on another call with a representative, which we declined, as we did not feel additional live calls would be a productive use of time once it was clear there was no path toward resolution. After extended back-and-forth via text, email, and a video call, we were ultimately informed there was no openness to a refund or partial resolution, despite our efforts to engage responsibly during a period of personal loss and family obligations.

To be clear, we were not asking for a full refund. We expressed openness to a reasonable, partial resolution that accounted for the time and support that had been provided. That option was not entertained.

This experience required a significant investment of both time and money, without meaningful progress toward our stated goal and without resolution after concerns were raised early.

We are sharing this so prospective clients can ask very specific questions before enrolling and clearly understand what “mentorship” means in practice within this program, if mentioned.

This share reflects our personal experience and perspective as paying clients and is shared for informational purposes only.

Additional context for clarity: After enrollment, once it became clear the program structure and delivery were not aligned with what we understood we were purchasing, we made a conscious decision not to continue engaging deeply with the curriculum or group-based components. This was not a refusal to participate, but an intentional choice based on fit and interest once the format was fully understood. Characterization of our experience as a failure to engage overlooks this distinction. Disengagement was the result of realizing the program was absolutely not what we were seeking, in NO WAY a lack of willingness to participate. We believe this distinction is very important for prospective clients to understand when evaluating whether this program is an appropriate fit for their needs, learning style, etc.

There are a ton of resources when you join BNB Investor Academy. There’s probably more information and support I have yet to discover. For me, the most valuable part has been the relationship with my Client Success Manager, Marsh McClure. He helped me take the information I was learning and putting it into action. This was my first experience buying and setting up a short term rental. There was a lot of stress and fear walking into the unknown, but Marsh was with me every step of the way.
Within two months of joining the Academy we had a contract on our first house. We closed and got our design back toward the end of November and then worked with blazing speed and efficiency to get our first bookings before the end of the year. I couldn’t have done it without the information and support of BNB Investor Academy and Marsh McClure.
We are now about 1 month in after going live with over 20 bookings, a “guest favorite” status and multiple 5 star reviews. We are looking forward to a profitable 2026. Thank you for all of the support along the way.

My experience with BNB Investor Academy has been very positive. I was intimidated at first but the STR skool learning criculum teaches you everything you need to know about STR. My CSM, Dante has been amazing, answering questions and guiding me through the process. Great experience and highly recommend.

My husband and I are so happy to have taken the leap and invested in BNB Investor Academy. With Kyle as our coach, we closed on a property within 60 days of starting the academy and launched our first short term rental shortly after. Since launch we have continued to be supported with feedback on system optimization, guest communication and tax and legal strategy. Kyle has always been available to us by text, call and zoom. We now feel more than prepared to repeat this process with all the tools and newly formed relationships in our artillery. We knew we had it in our power to take on this project, but felt lost on where to begin. This was the jump start and baptism by fire we needed! We would recommend the academy over and over again.

I was completely new to the short-term rental market when I joined BNB Investor Academy, and the experience exceeded my expectations. Our coach, Fern, was incredibly knowledgeable about every aspect of the business—from strategy and market selection to the financials and funding side. She truly understood the ins and outs of STR investing and walked us through each step of the process with clarity and patience.

The daily meetings were especially helpful and engaging, providing accountability, real-time guidance, and the chance to ask questions as they came up. The only thing I wish is that the program lasted longer than six months, because the support and mentorship were that valuable. I highly recommend BNB Investor Academy to anyone looking to confidently enter the short-term rental space.

Our experience with this academy has been truly outstanding. The education and support we’ve received has helped us not only understand how to start in the short-term rental space, but also how to confidently scale and build a long-term portfolio.

The training is practical, clear, and immediately applicable. We’ve learned step-by-step systems for managing and automating operations, improving guest experiences, and creating processes that make running short-term rentals more efficient and sustainable.

One of the most valuable parts has been the guidance on short-term rental taxes, business structure, and financial strategy—areas that are often confusing but absolutely essential for doing things the right way.

The community and in-person events are another major highlight. The conferences bring together experienced operators with large portfolios, and hearing them speak, participating in breakout sessions, and learning directly from others who are actively scaling has been incredibly motivating and beneficial.

Most importantly, our Client Success Manager, Drew, has been amazing. He is knowledgeable, supportive, and genuinely invested in our success. He holds us accountable, answers questions with clarity, points us toward the right resources, and consistently helps us stay on track with our goals.

We are extremely grateful for the coaching, structure, and community this program provides. If you are serious about building and scaling a short-term rental business with integrity and confidence, I highly recommend it.

All inclusive educational experience for newcomers to the industry. My coach, Oliver, helped me with every aspect of getting started and operations including vender recommendations. It was a whole 9 yards kind of experience. I learned critical aspects of running my business and how to avoid problems before running into them. I feel like I am ahead of the curve and earning more sooner than I would have with less risk.

It’s been an awesome journey with the academy! We joined and made the commitment to jump in all the way and start researching, watching the videos, jumping on the calls and learning as much as we could. We were under contract within a month. That says A LOT about what dedication and great coaching can do! I cant imagine how long it would have taken us to get going Into the Airbnb world without the knowledge we gained from the leaders, coaches and content here. The content is extremely detailed and useful! Not fluff, not gimicks - straight knowledge and business advice to help you be successful. You receive one on one coaching (shout out to Nick!) and have access to the community for questions to leaders and other investors/members. The people you get to meet are awesome and exciting to go throw these things together! Absolutely worth the investment - but MAKE IT COUNT! Do your research, get your funds ahead of time and be ready to move so when you go live on your property you still have access to your coach!

We highly recommend BnB Investor Academy for anyone wanting to get into short‑term rentals but not knowing where to start. The program walks you through every step with clear recorded modules, and the support is unmatched. Our CSM, Arno, has been incredible—answering late‑night questions, helping with automation, and reviewing deals. This academy truly sets you up for success in the STR world and gives you an army of support with community and specialized knowledge at your fingertips. With Arno’s help we joined and were “Live” in ~45 days. Invest in yourself!!

We highly recommend BNB Academy based on our experience working with Marsh. He was an exceptional CSM who demonstrated a high level of thoroughness and expertise throughout the entire process. From guiding us through the search phase using data-driven insights to helping us implement automation tools that have made managing our short-term rental far more efficient, his support was invaluable. Marsh was consistently responsive and readily available whenever we had questions, which gave us confidence at every step. His professionalism, knowledge, and commitment to our success made a meaningful impact on our experience with BNB Academy.

I was hesitant to join the academy at first. I had been sitting on the sidelines looking in, thinking I wasn’t ready to get started. But then, Michael reached out to me, and 6 months later I am live with my very first Airbnb arbitrage property and the bookings are flowing in! The 1:1 coaching the academy provides is a game changer. My CSM Niko was an immense help, having someone in the passenger seat to guide me saved me from making costly mistakes and ultimately set me up for success. The upfront investment of joining the academy worried me at the time. But looking back, I know there is no way I would be where I am now without this academy. Never be afraid to invest in yourself!!

My husband and I were very hesitant at first to join the academy. We’ve had LTR’s for over 20 years and have been eager to launch a STR but didn’t know where to start. We have learned so much since joining the academy. Stuff I wish I had known 20 years ago. We launched our first property locally to us 2 months in and are currently looking for the next one. We now feel confident that we can go bigger and better!! 😃 Much appreciation to our CSM Dante for his guidance and quick responses to all my texts!!

The experience and knowledge that I’ve gotten due to joining BNB Investor Academt is invaluable. I wouldn’t have been able to launch my first property nearly as quickly.

My coach, Oliver, was amazing. He was extremely helpful throughout the entire process.

They delivered is all I can say. Worth the money! Everything they say they will do for you they did. Oliver our direct coach was amazing as well. Helped us each step of the way. We are now live with our first Airbnb and have 3 bookings already!

My experience with BNB Investor Academy has been great. The extensive database of video learnings and step by step guidance on how to complete a successful STR project were invaluable. My brother and I worked closely with Oliver who was an amazing coach, always made time to speak with us and imparted a ton of wisdom upon us. We wouldn’t be where we are today without his help.

The BNB Investor Academy is a game changer for anyone wanting a new adventure in STR. The academy provides you the framework, the confidence and the guidance to step into the unknown and set yourself up for a life changing adventure. Our CSM Fern, has been amazing. She has been patient, kind, understanding, and helped us realize the first step towards our dreams. we are so thankful and blessed to have come across the BNB Academy and all the knowledge we have learned along the way.

BNB Investor Academy has been fantastic! My coach Oliver Hayes has been such a great person to work with. He never fails to answer any and all questions in a timely manner. He has helped me accomplish dreams I would still be stuck trying to figure out and analyze.