Book Instructor Reviews 1.575

So far Olivia who I have been in contact with has been very informative and answers back to any questions or mistakes and it’s always so helpful. Thank you for making my experience so far a good one. Thank you

I had issues with some details on the booking, and the lady Olivia was very helpful and sorted me out within the hour.

Salim Ahmed was an excellent instructor, he was patient, professional and very knowledgable. I passed with 0 minors thanks to his guidance. Highly recommend

It took a while to find an automatic driving instructor in my area, but we did in the end...
Book instructor was a great help as I didn't have to worry about anyhing as they did it all for me. Would recommend to take the stress out of things 🙂

Book instructor was very good at finding me a theory test, an instructor and a practical test. It did take a little while but they kept me updated and found something for the dates that I was looking for.

The cost of the service is too high but I did get a good instructor

I passed quickly and was connected with an amazing instructor - Zara. Great service if you’re unsure of how to find an instructor.

Thanks to Book Instructor for arranging my driving test promptly without any fuss; I have passed my driving test without having to wait for long.

Book Instructor is definitely a service/website I would recommend to someone going through or starting their journey in becoming fully licensed.

With my experience from picking how much hours I needed the Instructor I wanted the location I will be in and times and dates of my of my lessons Book Instructor impressively managed to compile all stages of learning how to drive. With all the backend figured out freed me up to just focus on learning how to drive.

Oh and I Passed :p
Absolutely recommend

They are great and fast. They found me an instructor very quickly and got my theroy test booked for me quickly (passed lol) and are working on getting my test booked in after a but if a mixup from me saying Derby was needed but that was wrong lol. Luckily they seem to have a very fast customer service with the emails (spoke with Olivia) 🙂 so all is good now. Would recommend 👍🙂

Sarah had answered to my questions and very helpful.

Booked through book instructor and had my test and instructor within a month, easy process and really good communication and experience, passed today with 1 minor so pleased ☺️

My daughter had an issue with one of the instructors she had been allocated by Book Instructor.
I reached out to customer service and had a reply from Sarah in super quick time. She dealt with our issue, orchestrated a full refund and has taken said driver off their books.
Sarah has been extremely professional, courteous, efficient, helpful and understanding. I was never left waiting for email replies and all in all I have honestly not had this level of customer service for a long time. Bravo and thank you Sarah.

Book Instructor is been very helpful for getting me my instructor and their bookings for TEST, i have received support and help from Olivia on my test cancellations and new slots. Thank you Olivia.

Great experience with this instructor. The booking process was quick and straightforward, and they managed to find me a test date fast. When I had issues with my dates, they were very helpful and resolved everything promptly in a professional manner. Highly recommend!

We were really struggling to get lessons. Book instructor was really easy and helpful and provided guidance. Sarah was a great help in getting everything booked

It was very helpful and very quick responses

Tina is an absolute gem. From the very first moment I spoke to her, her warmth and genuine care shone through like a beacon in a sea of bureaucracy.
I was stuck, desperately needing a confirmation email to move forward with an important application. I'd reached out to multiple departments with no luck, but Tina — this incredible customer service advisor — took it upon herself to make it happen.
She went above and beyond anything I'd ever experienced. Within the hour, she had personally liaised with several different teams, cut through all the red tape, and delivered exactly what I needed. Her persistence, kindness, and efficiency were nothing short of extraordinary.
Tina didn't just solve a problem — she restored my faith in what great service can be. If there were a way to give her a hundred stars, I'd do it in a heartbeat. She's the gold standard.
Thank you, Tina. You're a true star.

Theory coaching and all of the tools available were all really useful and helpful. Instructor selection wasn’t ideal and the instructor I was eventually assigned was also far from ideal especially considering the dates I’d selected were immediately discarded and I was just given dates and had to re-arrange my schedule to make it work but thankfully I managed to get the result I was hoping for so alls well that ends well.

I dealt with Tina to get my wife Mary a booking at short notice. She was absolutely wonderful and helpful. What a great service. Thank you Tina!
Peter