Follow up on the below, hence increasing the review score: Delivery arrived late as the DPD driver signed off the parcel before expiring of the time slot, knowing will eventually deli... Toon meer
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Lees wat reviewers zeggen
Purchased a box of jam doughnuts as a gift after buying and enjoying a few in store. Have to say they were delicious and the recipient enjoyed them. A quick refresh in the microwave made them very tas... Toon meer
I used to order fried donuts mail order regularly. I used to heat them up in the oven and they were delicious! A crispy exterior and fluffy middle, just like real fried donuts. However recently... Toon meer
Product is easy to order online. Regular email updates on processing of order etc. very pleased with the quality of the packaging (each donut had it's own compartment in the box). Product was fresh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's most inclusive doughnut. Multi-award-winning allergen-free doughnuts that are celebrated for their amazing taste. You will not believe they are free-from anything. Certified gluten-free, plant-based and suitable for those on low FODMAP, low sugar diets and also halal and kosher friendly. Despite all of this they are still loved by those who have no dietary requirements whatsoever, hence our opening statement, the most inclusive doughnut. Safe for those who need to be but zero compromise for those that don't!
Contactgegevens
Verenigd Koninkrijk
- borough22doughnuts.com
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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From Delivery Drama to Delicious Delight
I ordered YumYums as a celebration gift for my gluten-intolerant girlfriend, marking an important milestone. The anticipation was high, but fate clearly had a sense of humour. The delivery was taken in by our neighbour’s cleaner, who, with the best of intentions, had no idea the neighbours were away on holiday for three whole days. By the time the package resurfaced, the YumYums were tragically beyond saving.
Enter Maya at Borough 22, who could not have been more gracious. After hearing the tale, she arranged for a brand-new box to be sent out the very next day. Talk about turning despair into delight.
When the fresh batch arrived, Borough 22 truly saved the day. The look on my girlfriend’s face after that first bite said it all, not only were they worth the wait, but the flavour was simply sensational. They became the sweetest possible centrepiece for her milestone celebration.
If anyone is on the fence, trust me, one bite and you’ll wonder why you waited.
What an incredible product.
What an incredible product.
Since being diagnosed coeliac I have desperately missed doughnuts and Borough 22 has brought them back into my life!
Delivery was efficient and the product arrived with instructions showing how to look after them - it’s very very easy!
Excellent doughnut
This was my second purchase, after buying Yumyums first time around.
The doughnuts e so tasty that I’ve just eaten the last of these delicious doughnuts
Doughnuts were amazing and tasty
Doughnuts were amazing and tasty, bought them for a family get together, everyone loved them would recommend :)
Very happy with giftcard
Very happy with giftcard. Process could have been smoother but all worked out. 😂 was sent to my spam folder not to the recipients email. Also the food is amazing 😻
Tasted like real doughnuts which I have…
Tasted like real doughnuts which I have missed for 3 years! Particularly enjoyed the custard filled doughnuts. I ordered delivery to the Midlands whilst visiting family as I live in Ireland so I could try these. I plan to purchase the baked ones when next over.

Antwoord van Borough 22 Doughnuts
Feedback
I sent a message to say we were disappointed as most of the icing was on the paper and 2 doughnuts were upside down. Read but not replied. They had been expensive and, unfortunately, I will not be ordering again.
Still awaiting a reply: 14 September 2025.

Antwoord van Borough 22 Doughnuts
Great to have gluten and dairy free…
Great to have gluten and dairy free donuts but they went stale very fast.

Antwoord van Borough 22 Doughnuts
Ordered online but not good
Ordered these doughnuts for my wife who is gluten intolerant and wanted some plain gluten free doughnuts. They arrived on time but were dry and fairly solid. We warmed them up like the instructions said and the texture wasn't any different. My daughter took one bite and spit it out saying it like biting into laytex. Maybe they are better fresh out the fryer but we won't be ordering them again.

Antwoord van Borough 22 Doughnuts
Yum yums tasted stale ,I was told by…
Yum yums tasted stale ,I was told by the company this could be to do with …. Having worked in the bakery previously the only thing I can think is that the dough was over rolled. The dough is fragile especially as we use a special blend of gluten free flours and it’s possible that this batch was over rolled and that would have made them denser and possibly feel more stale. Had to bin them as they were so dry, unfortunately I was just told the above ,no refund or no fresh yum yums it’s a shame really as first batch I had were spot on.

Antwoord van Borough 22 Doughnuts
They arrived s day late and left…
They arrived s day late and left upright outside in the street.
Parcels and post ususlly buzzed into the building.
So actual doughnuts not tasted as had to be binned.
A refund was issued

Antwoord van Borough 22 Doughnuts
I’ve ordered yum yums cos I’m gluten…
I’ve ordered yum yums cos I’m gluten free intolerant. When I got them, they were already slightly on the drier side, but tasty. The next day when I wanted to have it with my coffee they were super hard and very dry. I still had it but took lots of coffee sipping and chewing. They are tasty, but not worth the money. I appreciate that gluten free dough is more delicate, but I have 2 left in there that won’t get eaten as they very hard. They also arrived in a box only, not in another bag like some other products that prevented them from drying out.

Antwoord van Borough 22 Doughnuts
Very expensive smashed doughnuts!
Second time ordering, give a second chance but….
Presentation on delivery was a desgrace ! All smashed !
Won’t complain
Won’t order again

Antwoord van Borough 22 Doughnuts
My much anticipated delivery was never…
My much anticipated delivery was never sent, much less received.
Disappointed!

Antwoord van Borough 22 Doughnuts
Don't buy the cake variety. Very poor
Ordered the cake and fried best of boxed. The fried ones were good. What I remember a doughnut tasting like. It's been over 20 years since I had one. The cake ones on the other hand were disgusting! The cake fell apart probably due to the ridiculous amount of icing on top of them. No one needs an inch of icing! They tasted absolutely vile as well. Stick to what you're good at borough 22! Cake ain't your thang. Also incredible expensive. But most things gluten free are a rip off.

Antwoord van Borough 22 Doughnuts
I'm not sure if the doughnuts suffered…
I'm not sure if the doughnuts suffered greatly at the hands of DHL or not. I was very excited to order (and ultimately eat) the doughnuts I had contemplated ordering for a long time. They arrived by DHL after 7pm, I imagine therefore they had been in a van for the entire day. Box was squished on one side but had done it's job still protecting it's precious contents. On opening the box I was not wowed, all 6 doughnuts were not glossy or sugary, they were wrinkly brown and unimpressive to look at. Then I picked one up.....solid! I was unable to break a piece without some serious strength. Not defeated I followed the instructions to reheat, this made very little difference. I can't explain the texture....solid maybe, rubbery maybe. I was and remain disappointed.

Antwoord van Borough 22 Doughnuts

Antwoord van Borough 22 Doughnuts
Great gluten free doughnuts
Great gluten free doughnuts!
Do they have the same texture as doughnuts with gluten? No. But are the fried doughnuts the closest thing I’ve had in over 12 years? Yes!
The fried doughnuts do need warming up if you’ve had them delivered and I think the filled ones are a bit softer, just because they’ve got the filling in them, but they are still really good.
I will say that I ordered the fried doughnuts when they very first came out and I think they were better and a little bit softer then but I don’t know how anyone who’s celiac can hate on these! A whole company trying to make products we can eat!

Antwoord van Borough 22 Doughnuts
Terrible
Ordered a box online, spent £36 for doughnuts that look nothing like the picture and were incredibly dense and very dry. I actually couldn’t believe how bad they were, basically inedible and extremely disappointing for the cost

Antwoord van Borough 22 Doughnuts
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