Bound Apparel Reviews 278

I can’t recommend Bound Apparels products enough! The fit is incredible and the quality is amazing, and on top of that the customer service is fantastic. The shipping and processing of orders is so incredibly quick, and the girls are so helpful. In particular Ruby was so helpful and understanding. It’s so great to see Irish girls doing so well, and I can definitely see why!

Great quality hoodie, arrived so quickly...and when I wanted to arrange an exchange, Ruby couldnt have been more helpful!

Really nice design and comfortable to wear. I was just surprised to see the label lists 53% cotton / 47% polyester, as the website only mentions “luxurious, high-quality materials” and doesn’t list the fibre content. At this price point, I think including the exact materials would really help future buyers. (For reference I have the navy track pants and navy zip up and the label is the same).

Clothes are just wonderful. They feel like wearing a duvet!! Also, received delivery very quickly which was wonderful as I had to send it away as a Christmas gift.

I absolutely love the flares I bought — the quality is amazing, and they’re so comfortable and flattering! I also had a quick query about the leggings and spoke to Ruby over email — she was so helpful, and quick to respond. Fantastic customer service and gorgeous products — I’ll definitely be ordering again!

I had washed my tracksuit and these stains appeared and I was able to email Ruby, she was so kind, helpful and understanding and sent me out a new tracksuit once I sent my one back. 10/10 reccomend. The girls do such a brilliant company 🩷

Wonderful service from start to finish, delivered within 2 days. Clothes are amazing

Leggings are so comfy but the hoodie isn’t as good quality as I expected for the price

Always love my Bound goodies!!
Never doubt to get amazing quality products every time

Ruby is an absolute pleasure to deal with! The only place that you would get this kind of efficient and personal customer service, no matter the issue your order!

Will definitely be ordering from the girlies again, so happy to support such an amazing small Irish business xx

Keep up the brilliant work girls

I had an issue with a tracksuit I ordered, and the customer service couldn’t have been better. Ruby responded to my emails quickly and resolved the problem without any hassle. It’s rare to come across such professional and friendly support.
Thank you for the positive experience.

I had the most fantastic customer service experience with Ruby over this past week . She stayed in touch constantly , was super friendly and resolved an issue for me as quickly as she could. Apaet from that the clothing quality is great and delivery is practically next day . Couldn't be happier.

Incredible quality products. The material of the lounge wear is amazing. So comfy. Like wearing a cloud. Sizes are very oversized. Ruby was incredibly helpful to me. Great company.

Ruby was extremely helpful in my dealings with her. I was so happy to receive a formatted printable version of the gift cards I ordered. I can highly recommend Bound Apparel for their customer service. Thank you Ruby.

I bought leggings awhile ago , I love them , they’re so buttery and flattering. However, the seam was starting to come loose.
I emailed the team and Ruby was so accommodating and pleasant to deal with! She made my expierence so easy as quick!
Thanks so much to Ruby and the bound apparel team!

I had a great experience with Bound Apparel’s customer service during the busy Black Friday sales. I accidentally made an error in my order, but Ruby replied within minutes and was incredibly friendly and happy to help. She handled the fix straight away, kept me updated throughout the process, and answered all my follow up queries without any delay.

Ruby was super helpful and prompt with her response to my email and a pleasure to deal with !! Xx

I had a small issue with part of my order, Ruby was so pleasant to deal with and replied so fast , nothing was difficult,
So efficient! Xx

I had a problem with an order ,my own fault !!! I ordered the wrong size for my daughter .I email the company and Ruby replied and sorted everything out for me and was so helpful .Really good customer service

I had to reach out to the Customer Care team today. The Manager, Ruby, was really attentive and understanding and dealt with my query quickly and efficiently. Thoroughly recommend!

The customer service is excellent, Ruby was brilliant and resolved my issue really fast and was very friendly. (Especially as the issue was technically my own fault!) The ordering process is seamless. Huge thanks to Ruby. This is the 2nd time I've ordered from Bound Apparel and I would recommend them without hesitation.