We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

A 1kg bag of.frozen plaice fillets contained only 650g of fish once defrosted. The rest was water. Eileen at Bradley’s offered to replace it with my next order which,given my experience, was ne... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolute professionals. I work in the office,so I’ve had it delivered there,I did put our company closes at 4.30,which I’ve always put when ordering from different fish companies. This is the first... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent company. My order was delivered one day late because the carrier (DPD) let them down. Part of my order (sablefish) had partially thawed. They did not try to make excuses. They refunded me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Very poor quality crab. Order number 414268. Ordered £45 worth of crab and it not only tasted stale, the meat was very stringy and tasted metallic and l had to dispose off them. Meat was all brown, u... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online voedselbezorgdienst

Informatie afkomstig van verschillende externe bronnen

Bradley's are a 3rd generation family business, who deliver the finest frozen fish to your door. Free delivery on orders of £70 or more.


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

865 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Good quality fish and excellent…

Good quality fish and excellent delivery service. It’s a shame all their fish are sold by kg. I live on my own and I cannot have as much variety as I would like because Lack of space in freezer. Smaller bags or free delivery over £30 would make it mach better.

2 november 2021
Logo Bradleysfish

Antwoord van Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Beoordeeld met 5 van de 5 sterren

It was good to shop with Bradleysfish…

It was good to shop with Bradleysfish as we can book the date that is convenient to us and the delivery arrives as expected.

2 november 2021
Logo Bradleysfish

Antwoord van Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Beoordeeld met 5 van de 5 sterren

I think having spent £72 i might have…

I think having spent £72 i might have got free postage everything else was fine

2 november 2021
Logo Bradleysfish

Antwoord van Bradleysfish

Hi, sorry but we don't do free delivery on a Saturday, the delivery charge would of been on your order summary, if you had this order delivered on a weekday it would of given you free delivery.

Beoordeeld met 5 van de 5 sterren

Great for online fish and shell fish

I've used this company twice this year for online fish dellivery.
I live where there is no access to fish via a fish shop and 25 miles from the nearest supermarket.
I have to say I'm so impressed by Bradley's Fish. I have ordered Smoked Salmon, oysters, and home waters fish both times. sadly no hand dived scallops this time.
I absolutely recomend them, for quality, price and hassle free delivery via DPD, who will leave in a safe place if out. Brill!

2 november 2021
Review zonder uitnodiging
Logo Bradleysfish

Antwoord van Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Beoordeeld met 5 van de 5 sterren

Have been looking for this item for a…

Have been looking for this item for a while.My mother from Denmark used tc cook this. Will bring back so many memories when I cook it

1 november 2021
Logo Bradleysfish

Antwoord van Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Beoordeeld met 1 van de 5 sterren

I thought I'd give Bradley's Fish a go....

I thought I'd give Bradley's a go and I placed an order for approx £150. I used a 5% discount voucher for the order which I scheduled for delivery in about a week's time.

The next day, I received a promotion email offering a 12% discount of orders of over £75.

Given that the 5% offer was some way off 12% , I'd just spent £150 with them and my order wasn't due for another week, I thought I'd give them a call. I very politely asked whether they might be kind enough to apply the improved discount.

I was told in no uncertain terms that absolutely not. And if I went into Tesco's and bought something and it was discounted the next day then I couldn't expect a discount, could I?

I was then also told that the 12% off discount did have a date limit but didn't have a 'time to use limit' so I could just use it like that but of course I'd have to place another order. Err....OK. Obviously I left it that and thanked the person I had spoken to anyway - as you do.

However, clearly that analogy is inaccurate because I'm not paying a Tesco's store a week in advance for £150-worth of food, before it actually arrives or before I go and collect my shopping, am I?

When the order arrived, I noticed a note on the lid of the box which said that the lobster soups I had ordered still needed to be added. When I opened the box, they had sent me fish soups instead.

Given that the note said that the lobster soups still needed to be added, this was clearly not a packing error. It was very obviously a case of just sticking those into the order (some £20-worth) and hoping I'd just accept them.

Had they not been able to fulfil the order that I'd paid for a week ago, presumably they could just email me and let me know that something wasn't in stock - no? Rather than just sending something I hadn't ordered and charging me for it.

I called to let them know that the order was incorrect and after some to-ing and fro-ing and after being told they'd have 'some more in on Wednesday', they eventually agreed to a refund.

Bradley's come across as rather greedy and their customer service is shocking.

So well done Bradley's, you've saved yourself the additional 7% discount, but you've lost yourselves a monthly £150 fish order. Luckily, there are plenty more great online fish suppliers to choose from where the service is great and doesn't leave a bad taste in your mouth.

24 oktober 2021
Review zonder uitnodiging
Logo Bradleysfish

Antwoord van Bradleysfish

Please can I have your order number so that i can look into this further

Beoordeeld met 5 van de 5 sterren

Straightforward

Very straightforward to order from,very reasonably priced quality seafood and a super speedy delivery

24 oktober 2021
Logo Bradleysfish

Antwoord van Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Beoordeeld met 5 van de 5 sterren

Fish arrived in time packaging is convenient

Fish arrived in time packaging is convenient . Great fish taste . Good offers , I wish I can use more than 1 offer coupons in shopping basket it will be great

22 oktober 2021
Logo Bradleysfish

Antwoord van Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Beoordeeld met 5 van de 5 sterren

Really good 👍

I have used Bradley's a couple of times now.

Their range of product is very good, their prices are reasonable and delivery is prompt and drama free.

I would not hesitate to recommend them.

Great stuff.

18 oktober 2021
Review zonder uitnodiging
Logo Bradleysfish

Antwoord van Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Beoordeeld met 4 van de 5 sterren

Great selection of fish and very good…

Great selection of fish and very good quality. The prawns in particular are very clean and deveined. Only criticism is that it would be good if the skate had been individually frozen as they are stuck together in the bag

10 oktober 2021
Logo Bradleysfish

Antwoord van Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments. The skate is usually individually frozen, sometimes in transit they will fuse together. a quick tap on the worksurface usually separates them

Beoordeeld met 5 van de 5 sterren

Good choice of frozen fish products at…

Good choice of frozen fish products at very acceptable prices.
Our first delivery overnight was efficient and the products still well frozen

3 oktober 2021
Logo Bradleysfish

Antwoord van Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Beoordeeld met 5 van de 5 sterren

Very quick delivery

Very quick delivery, I ordered before 12pm and my order was here the next day. Everything was very well packaged and nice and cold. Will definitely be ordering again!

2 oktober 2021
Logo Bradleysfish

Antwoord van Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Beoordeeld met 5 van de 5 sterren

Another great delivery

Yet again, delighted with my order from Bradleys. Always easy to deal with, packed superbly, on time,and delivery instructions adhered to.
Can't wait to start cooking with these top class ingredients.

2 oktober 2021
Logo Bradleysfish

Antwoord van Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Beoordeeld met 5 van de 5 sterren

Delivered on time

Delivered on time, excellently packaged

2 oktober 2021
Logo Bradleysfish

Antwoord van Bradleysfish

Thank you very much for the positive feedback, we appreciate your comments

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer