Assuming they were not on hand as they took about 2 or 3 weeks to get them sent in the mail and I understand that can happen due to demand, but I got them and we are enjoying them as always!! they wer... Toon meer
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Lees wat reviewers zeggen
*Update* One of the owners (Martin) called me directly and we had a lengthy conversation. He is very polite and customer service oriented. He refunded my credit card and will be sending me a carton... Toon meer
Bedrijf heeft geantwoord
This is my 5th order from them , 3 weeks now and product hasn't shiped took 2 weeks just to get a tracking number saying usps awaiting shipment . Emailed several times same canned response. Useless cu... Toon meer
Easy way for me shop direct wants thanks abunch waiting on box double chocolate wraps. Status shipped dates delivery speeds on account create account use promo for discount.
Bedrijfsgegevens
Geschreven door het bedrijf
Buitrago Cigars is your Cigars, Cigarettes, Ashtray, Humidors Distributor in Florida Thanks so much for visiting our online store. Our team is excited to provide you with an impeccable online shopping experience and remains available to assist at any time. If you have questions, comments or concerns about your order or the content found within this website, please feel free to contact us via telephone or email and one of our experienced team members will get back to you right away. We opened with a mission. A mission to provide you with the best prices, and service possible. We cater all types of clients, Consumers, Convenience Stores, Liquor Stores, Tobacco Shops, and other Cigar Distributors and Wholesalers, so no order is too small or too big and rest assure that you will always get the lowest prices and best service. Our state of the art warehouse and location allow us to not only keep the freshness cigars but access to over 1000 different brands and styles, well have all major brands like Swisher Sweets, Black & Mild, Dutch Masters, Wesport, White Owl, Phillies, Game, Garcia Y Vega, Backwoods and much more.
Contactgegevens
2500 Nw 79th Ave, 33122, Miami, Verenigde Staten
- 8009748430
- martin@buitragocigars.com
- buitragocigars.com
4,0
Goed
534 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I love that they last a long time
I definitely love the quality of the wraps because I'm big smoker and works well when I'm in big group.
22 juni 2026
Basically everytime I buy from here…
Basically everytime I buy from here half the cigars are bad
18 juni 2026
The package was fine I love it the only…
The package was fine I love it the only thing is the blunts are very dry and brittle,i would have to wet it kinda moisten it up because if I try to bust it regular it breaks
18 juni 2026
Shipping is extremely slow
Shipping is extremely slow. My last order took 8 days to get from Miami to Orlando. My current order seems to be on the same schedule. It’s not a mail service problem, once shipped it only took one day to get here. I don’t understand why it takes so long to post the shipment.
18 juni 2026
Quick delivery
I ordered my cigars threw there website, very easy to maneuver, ordered them, and quick delivery, very satisfied thanks
18 mei 2026
Customer service was great.
Customer service was great
Needs to improve on being able to track your order
20 mei 2026
Easy online ordering
Easy online ordering. Shipment time reasonable. Never had any errors.
20 mei 2026
Finally found a place that delivers…
Finally found a place that delivers fresh leaf. My go to shop from now on
20 mei 2026
Poor customer service response time
Poor customer service response time. Poor shipping speed. Very poor communication.
20 mei 2026
Just give them a try- You Will Like Them
It is so easy to get my cigarettes from this company- I don't have to travel all over my area to get the best price, if at all.
I like The Sweet Mint ones, but their choices are wide-you have your pick.
Delivery is fast and I like that. I am so glad I can just do it all online and wait a few days.
Thank you,
Dori
20 april 2026
I did give a review before I received…
I did give a review before I received my items in good faith with this being my third order with this company. I ordered three 50 count or the same wrap and received banana and another flavor I didn’t order. On top of the order taking weeks to arrive. I am not pleased with the options provided. I don’t want to have to take my time to package and deliver due a mistake I didnt make..
20 maart 2026
Antwoord van Buitrago Cigars
Dear customer
Thank you for for your business . Can you please email me at martin@buitragocigars.com so I can personally look into this and attach your order number so I can make this right for you
I ordered 25/5 CAMO Natural Leaf Wraps…
I ordered 25/5 CAMO Natural Leaf Wraps Blueberry and only received 20/5 and I have been trying to get in contact with the company and they act like they don't know what is wrong. I don't want a refund I just want the rest of my order.
20 maart 2026
Order still has not been shipped out
Order still has not been shipped out. I want a refund for the shipping I paid. I could have just paid for the regular shipping. I’m very disappointed and frustrated after reading reviews.
16 maart 2026
Review zonder uitnodiging
10% of my cigars were packed too tight, to the point I couldn't smoke them. Otherwise good
Received them quickly, and easy to order.
20 januari 2026
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