Order placed 11/8/26 with expected delivery of 13/8/26. Nothing received by 11/9/26 despite at least 6 messages,emails, and phone calls with no response. Received a refund through chargeback on my cre... Toon meer
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Lees wat reviewers zeggen
I ordered4 items and was told it would be 7 day deluvery or sooner unfortunetly it tok, nearly 3 weeks I emailed and kept intouch admitedly bulk buy did responfpd and kept in touch saying they had... Toon meer
While I was trying to check out I was having a lot of difficulties paying and while I was trying different cards I got an alert someone tried to take $300 out of one of my accounts, then I started get... Toon meer
I cant even begin to explain what impecable service Bulk Buy Direct provides! Over the past month I have needed to last minute order ice and water for work shoots (super last minute). Where other serv... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Stay in whilst we shop! No need to buy big box store memberships or find parking at the supermarket and carry your own heavy bags. We are here! Our whole ethos and advertising is all based around community support. Help us and you will help schools, and the communities within the greater London area. Unlimited delivery for just £6.99 per order!
Contactgegevens
Unit 239, 26 Castle Street, KT1 1DN, Kingston upon Thames, Verenigd Koninkrijk
- 02036672572
- info@bulkbuydirect.co.uk
- bulkbuydirect.co.uk
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Despite some troubles with their…
Despite some troubles with their logistics i confident that they have done their best to try to get things in order . They replied to my email and finally got my delivery .
We need to support small businesss and you have my full support .
Hood luck for your future
Barbara
If I could give -1 review I would
If I could give -1 review I would.
They promised a 5 day delivery, after a month + no show, and no refund from them. Terribly slow replies on emails. Seems like a scam to me. I would not buy from the AT ALL. If you need it urgently do not bother. All in all not a good experience.
Very caring and honest company Takes…
Very caring and honest company Takes responsibility for getting orders delivered on time and goes that extra mile to personally ensure each customer is satisfied
Order didn't ship after the 10-day lead…
Order didn't ship after the 10-day lead time, I chased, then order was cancelled without any reason given. Useless.
While initially placing g an order and…
While initially placing g an order and waiting wsiting waiting I was advised to hold on I'm glad I fid and my order was pushed along finally and I recieved my 2 x crates of water thankyou ! Beings I cannot get out it s a great help the driver was most polite apogised also for the delay , ( thpugh not his fault) and carried into home for me being oap thankyou bulk direct I regained faith but true correspondence good i can finally thankyou !!!
Had an issue with them they didn’t…
Had an issue with them they didn’t deliver my bottles of water for a month but they emailed me understood thy had some issues have been a customer do a year I understand that these things happen
Water delivered well
Swiftly delivery and the the product is safe and sound. Bob did a great job!
Do not buy from this sight
Do not buy from this sight. They are scammers. They took my money month ago and didn’t send my items.
And asked for my money back they do not replay to any of my emails. They don’t even bother contacting you back from what’s app group they created. This company is using logos of big companies like Costco and other big companies but they do not have any contact or association with them. Please please do not pay and try to buy anything from them they will not send you your items!
Hayk - Delivery Driver Excellent
Was worried after I looked at the delivery reviews - Was pleasantly surprised everything was great - I contacted bulkbuy via email about my order and was responded to promptly. Watsapp not so good. Hayk the delivery driver was Amazing - He was patient - Highly recommend. Thank you once again.
They deserve to go out of business
I placed an order on the 5th January and was advised 5 working days.
I chased it on the 22nd Jan and got a c0ck and bull story blaming loads of external factors beyond their control, and promising it would be soon.
Today (9th Feb) I have received an auto notification of a full refund, but no covering email to explain or apologise.
What an absolute s**t show.
Don’t waste your time.
They deserve to go out of business
The weirdest online company
The weirdest online company
I've ever dealt with - I ordered some wine in early November last year (2025) which was followed up by all the usual reassuring order confirmations but then there was nothing - no responses to calls/ emails so clearly a scam - but then......my order arrived today - three months to the day late
This Company Is Clearly a Scammer
I purchased a product from this company, and it has been 16 days with no delivery. They do not respond to any of the contact details they provided, and they do not answer phone calls.
I reported the situation as fraud to my bank using the debit card I paid with, and within 4 days my bank recovered the money from this company.
I strongly recommend that anyone who has not received their order should immediately report it to their bank as fraud without wasting any time.
This company appears to list products below market price to attract buyers and quickly collect money from the market, without delivering anything.
This is clear and deliberate fraud.
1 month no order
Order placed 5th Jan. still not received the order. Ignoring messages and emails. Fraudulent. Don’t bother ordering
Placed order at the beginning of…
Placed order at the beginning of January it’s been 4 weeks and the only update I got was an automated response from some jabroni. Don’t buy from these shmucks absolutely useless. I need to spread awareness for the people.
Delayed but good service
I left a 1-star review few weeks ago. Seems like the company is going through some trouble. They eventually answer and made sure the parcel was delivered with the updated address. So everything ended well despite the lack of communication. I did have a good experience with them last time so hopefully they'l get back on track quickly;)
Needed to threaten them to get order delivered
Ordered 19 December and delivered on 2 February 2026!! And only after 2 dozen emails/messages which only 3 got a reply, 3 broken deadline promises & the usual excuses that have been mentioned in other 1star reviews. It was only after I had threatened them with a bank chargeback and getting in touch with trading standards was when 2 days later they sent me the actual tracking details and my order eventually arrived at 11:30pm! One of the worst shopping transactions I had ever experienced. If you are willing to wait nearly 2 months for the discounted price then go for it otherwise its best to stay away from this company
BE WARN Taken the money but no delivery…
BE WARN Taken the money but no delivery and no response inspite of repeated request.
I wish I’d read the bad reviews - avoid
I wish I’d read the reviews.
Ordered and then nothing. No delivery, no response to emails.
Update: did arrive a few weeks later
I placed an order on the 18th of…
I placed an order on the 18th of December 2025 for £85.00. It is now the end of January 2026 have not received my good. Sent 4 emails, initial excuse was logistic problem, now no reply to my emails and they don’t answer the phone!
Nice lad and very friendly
Nice lad and very friendly
Sof delivered my things
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