By Miles Reviews 

Emma was very helpful and did what I needed with no problem

A quick response from very helpful customer service people.

Everything was easy and straightforward. My tracker needed rebooting and the information I was given to sort it was very easy. Staff are always only a text away and answer your problems in minutes. Very good service

Excellent service and advice from your advisor Kelly

Customer service were polite efficient and helpful

The gentleman who delt with me, was very efficient, and , he gave me regular updates on what was happening and checking if I needed any more assistance.

Helpful, responsive staff

Excellent company and a shame they are not continuing the By Miles car insurance as it was very useful for a rarely used car. Great customer service and refund on unused miles transferred the day my insurance expired.
Great experience throughout the year.

An excellent company to deal with. All queries quickly and efficiently answered.

Sofia sorted the issue really quick got me back into the app and was outstanding the way she handled it 👏

By Miles service is the best I have ever experienced. All customer service workers are replying to any quiries immediately, promptly. The price is also the best I have seen in my many years of driving.

Excellent Service

Bymiles has been a brilliant insurance provider for me for the last few years, excellent customer service and real value for money. Unfortunately they are closing down and being bought by a bigger firm which is really disappointing.
I’m gutted to have to change to a different company and sad because I won’t get the same great speedy service from a bigger company.
I have had quotes from their new company and they are really expensive.
I would definitely recommend bymiles if they were staying in business, but unfortunately they aren’t.

Great customer service from the ByMiles team especially Kelly who answered all my questions and provided even more invaluable information. It’s such a pity the service will be terminated and no longer provide great coverage at a very reasonable rate

Kris is perfect

Great, easy to use web chat. Issue dealt with at once. No issues at all.

Sad to see you all go thanks for such service

Kris was helpful. Quick response. Kept me updated. Thanks Kris

Great insurance, excelente customer service, miles tracker is brilliant. Gutted they're ceasing services.

ByMiles is an excellent company with great rates and communication.