Such a disappointment. I bought from ByRuby around 6 years ago and it was excellent. I presumed it would be the same. Whilst the food is still tasty, there is so little protein and so much sauce that... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
So far we have only had one of the dishes, the Red Thai Prawn Curry, and I must say that it was delicious. It was easy to prepare in the microwave. Delivered earlier in the day than expected and very... Toon meer
Bedrijf heeft geantwoord
Absolutely delicious quality food, tastes homemade. A few meals I was not that fussed on but that's my taste ,nothing to do with the dishes. Would like to see a few new dishes introduced. Frozen del... Toon meer
Bedrijf heeft geantwoord
These are the best ready meals I’ve ever had. A great selection sourced from quality ingredients. Safe delivery with everything kept cold. Easy to follow instructions even my hubby can’t go wrong! The... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Fabrikant van diepgevroren levensmiddelen
- Voedselfabrikant
- Voedselproducent
- Voedselproductenleverancier
- Diepvriesvoedingswinkel
- Maaltijdbezorging
Geschreven door het bedrijf
Handmade food that's ready when you are, that's what ByRuby is all about! Our delicious dishes are made by hand by Ruby and our small team of chefs. We use great ingredients: British chicken, grass fed British beef and sustainably sourced fish. No hidden nasties, ingredients that a good home cook would have in their cupboard. We prepare our meals fresh, then fast freeze them to lock in all the goodness and and flavour.
Contactgegevens
2 McNicol Drive, NW107AW, London, Verenigd Koninkrijk
- feedback@byruby.co.uk
- byruby.co.uk
4,5
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Courier did not delivered to my…
Courier did not delivered to my address.Had to go and find them, why they just don’t use what 3 words I do not know.Not happy! Ken Knight.
15 april 2026
Antwoord van byRuby
Hello Ken,
Thank you for your review and I'm sorry to hear that DPD did not deliver to the correct address. I would love to hear what you thought of the food. Please do let us know.
With all best wishes,
Milly
Very nice food but quite expensive and…
Very nice food but quite expensive and long time to cook
2 mei 2026
Review zonder uitnodiging
Antwoord van byRuby
Hello Sandra,
Delighted that you enjoyed the food. Our prices reflect the quality of the ingredients we use in our dishes and the handmade quality. If you need any further information, please let me know.
Best,
Milly
Chicken tikka
I was very disappointed to discover there was no rice with my chicken ticket. Not really a meal without the rice. Chicken and sauce very nice.
16 april 2026
Antwoord van byRuby
Hello Sarah,
Many thanks for your feedback. We do not provide the sides with our dishes because we find most people prefer to choose something themselves to go alongside. I appreciate your feedback though, this is really useful.
All the best,
Milly
Antwoord van byRuby
So pleased you enjoyed the food Elizabeth!
Yummy home made meals
Yummy home made meals - recently had my first delivery. Very efficient delivery. Just been reminded by my husband to order another chicken pie for him.
8 april 2026
Antwoord van byRuby
This is wonderful to hear, thank you so much for letting me know.
Delighted you have enjoyed the food.
Milly
Antwoord van byRuby
Hurrah! So pleased Michael!¬
Antwoord van byRuby
Hello Margaret,
Very sorry to hear that you didn't enjoy the food. I hope you might try us again in the future!
Milly
Food is great but .....
Food is great but the containers and particularly the film top are useless and make alot of mess. Even worse when you have to open and stir partway through then try to recover
7 april 2026
Antwoord van byRuby
Hello Christina,
I am most grateful for your feedback, thank you very much. We use a fully welded film as when we tested using peelable films, they peeled away too easily and we got lots of complaints. There is always lots of progress in packaging and we continue to try our best to make the best choices. Delighted you have enjoyed the food all the same.
Milly
These meals are of resturant qaulity
These meals are of resturant qaulity, and are the best my wife and i have tried. The delivery and order are second to none. We will be ordering for a long time to come.
31 maart 2026
Antwoord van byRuby
How lovely to hear, thank you so much for the great review Brian!
Best ever ready meals
Absolutely excellent, every one i tried. Especially loved the fish pie, beef bourginion and Thai green chicken curry, but would be happy to reorder all of them. Delicious. And some were even microwaveable.
25 maart 2026
Antwoord van byRuby
Thank you so much Bee, this is wonderful to hear. Delighted that you have enjoyed the food
Quick delivery of very good food
Order csme very well packed very quickly. The meals eaten so far were very good.
31 maart 2026
Antwoord van byRuby
Hello Beryl,
Many thanks for your glowing review, it is much appreciated and I'm delighted that you have enjoyed everything.
I look forward to you tasting more
Milly
Antwoord van byRuby
What a lovely review, thank you so much Pauline!
Antwoord van byRuby
Hello Carol,
Thank you for the lovely review, this is great to hear and I'm delighted that you have enjoyed the food so far.
Milly
Antwoord van byRuby
Sorry to hear you didn't enjoy the food David, I hope you will try us again sometime!
good cooking needs to include innovation.
It is not sensible to repeat reviews of the same dishes and service every month, unless there is a sudden exception. Ruby's frozen meals are until now always of the same consistent quality amongst the top four national uk suppliers. Their best dishes are the Coque au vin, whilst the pastry of the Chicken, leek and bacon pie is simply unbeatable, as is the whole dish. However I wish they would occasionally extend their range - if only by experimenting with an extra different dish each month
31 maart 2026
Antwoord van byRuby
Thank you Edward, we are working on innovation and should have some new recipes in the coming months. As I have previously mentioned, it is most important to us that we can maintain the quality and consistency above numerous recipes. I am most grateful for your regular custom!
They are delicious I certainly will be…
They are delicious I certainly will be ordering some more in the future
26 maart 2026
Antwoord van byRuby
Wonderful to hear, thank you Jean!
Best food delivery I’ve tried so far
Very tasty and home made. You can tell it’s quality ingredients for the price.
9 april 2026
Review zonder uitnodiging
Antwoord van byRuby
What a lovely review, thank you very much!
Absolutely delicious home made food
Absolutely delicious home made food - for my oven! Delighted to have time back and feel I’m being cooked for when I walk into the kitchen and such amazing smells. Will definitely buy again.
26 maart 2026
Antwoord van byRuby
So lovely to hear, thank you so much for your review
Antwoord van byRuby
So kind Paul, thanks so much and delighted you've enjoyed the food!
Just what we need
Just what we need
The good is amazing, we love it I ordered every two weeks
I have chronic health issues so it’s a great way to get lovely food without any energy sapping activity
I would say the quality is better than any other pre prepared meals and we’ve tried quite a lot
4 april 2026
Review zonder uitnodiging
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