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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have used carfume tor many years and they’re fantastic products. Used to buy online but I also now buy from TheRange. Had a small issue with the rope being frayed and they immediately sent one back o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Honestly the only car airfreshners I'll use, always had great customer service with any issues. But the scents these guys make smell better than the original thing and long lasting too from there hang... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Edit, I contacted carfume asking for advice on what to use to help remove it. Was told baking soda and unfortunately it hasn’t made any difference. The fragrance was lovely but unfortunately it l... Toon meer

Beoordeeld met 1 van de 5 sterren

Be warned, I went to cancel my subscription today as I have too many refills now. There's no possible way to cancel on the site. Have sent a email requesting cancellation but what a joke to not be abl... Toon meer

Bedrijfsgegevens

  1. Auto-accessoire winkel

Informatie afkomstig van verschillende externe bronnen

Carfume creates the best premium fragrances and products to make your car smell amazing! Choose from dozens of popular scents and add give your next journey a flash of happiness!


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,7

Alle reviews

(1.542)

87 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Amazing scents and car freshener

Amazing scents and car freshener. Bought my first one in the range and have subscribed too, love it

8 augustus 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your review, it's really appreciated.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Easy to order came quickly

Easy to order came quickly, lovely design and the smell is amazing. Won’t use any other smelly for my car. On my 4th one.highly recommended

1 augustus 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Angela and thank you for your review, it's really appreciated.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Fabulous product

Fabulous product - Wouldn’t use anything else!

1 augustus 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Mr Stephenson and thank you for your review, it's really appreciated.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Best Ever Car Freshner

Fabulous scent that really masks the smell of two dogs in the car and lasts for ages. Would highly recommend to family and friends

28 juli 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Kathryn and thank you for your review, it's really appreciated.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

The perfect car air freshener

The perfect car air freshener for my new car with my favourite perfume! I’m so glad I found you on Instagram!

13 juli 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Jade and thank you for your review, it's really appreciated.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Perfect

I moved to carfume from drift as after the first month it was so disappointing and wouldn’t last. So far i am very happy with carfume. Smells amazing and lasts!!!!

7 juli 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Thank you for your review.
It is much appreciated.

Carfume Customer Service

Beoordeeld met 1 van de 5 sterren

Refused to cancel the order despite my…

Refused to cancel the order despite my contacting minutes after placing the order as I had subsequently seen the poor TP reviews. Less than professional response and said they don’t have to cancel anything by saying it was in process which was untrue as it was hours before any dispatch email was sent. Refusal to cancel but have since spoken to numerous people on Facebook who have said the exact same. Keep your money as this company is unfriendly, unhelpful and just downright poor.

3 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really quick delivery and the product…

Really quick delivery and the product was well packaged. I received the Jamaican Bum Bum fragrance and it smells amazing. The air freshener looks really pretty too. I would definitely continue to use this company. Recommended.

1 juli 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Sarah and thank you for your review.

We really appreciate it.
Thanks for being a Carfumer!

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

I never thought a car fragrance could…


I never thought a car fragrance could actually change how I feel about driving — until I discovered Carfume. From the moment I clipped it in, my entire cabin was transformed. This isn’t your average cardboard air freshener — this is luxury bottled.

I went for the Platinum Collection, and the scent I chose was “Oud Wood” — rich, warm, and seriously premium. Think high-end cologne meets five-star hotel lobby. It lingers perfectly, never overpowering, and lasts far longer than I expected.

What I love most is the aesthetic. The crystal-style bottle with the gold accent looks sleek, not tacky — like something out of a designer boutique. It turns heads when people get in the car. “What’s that smell?” becomes a regular question… in the best way.

And the best bit? It actually makes you want to keep your car clean. Something about that luxury scent in the air makes the whole vehicle feel fresh, tidy, and on point.

🔹 Scent: 10/10
🔹 Longevity: 9/10
🔹 Design: 10/10
🔹 Overall Vibe: Immaculate.

If you’re looking to upgrade your car experience, trust me — Carfume is worth every penny. Your car deserves to smell this good. 👃🚘🔥

24 juni 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Oliver and thank you for your review.

We really appreciate it.
Thanks for being a Carfumer!

Carfume Customer Service Team

Beoordeeld met 1 van de 5 sterren

This is my first time ordering and I am…

This is my first time ordering and I am so disappointed, for over £10 I was expecting it to actually have a smell, but the Cork doesnt make any smell, is this normal? Super disappointing

Edit: Spare cork never arrived, so my 1 star review remains. Buy elsewhere, much cheaper and better quality would be my recommendation

19 juni 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Rebecca,

We ask that if customers have an issue with any of our products, that they make contact with us in the first instance to give us the opportunity to resolve the issue.

If we are unaware of an issue, then we are unable to put it right.

I have checked our system and at the time of writing, no email has been received.

I have emailed you with a resolution.

A pack of corks was shipped to you on 20/06/2025 - Royal Mail POD shows delivered on 21/06/2025. I have emailed you the tracking information.

Carfume Customer Service

Beoordeeld met 1 van de 5 sterren

Horrible products

I last ordered a carfume air freshener in 2018 which was great so I decided to order again in 2025, 3 different ones. They quality of these have dropped significantly. You can only smell them when your stick your nose against but you simply can't smell in the car.

6 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

MELTED THE INTERIOR OF MY CAR

DAMAGED MY CAR. The product has been in my car about a week or maybe two - I opted for Creed, looks good, smells good. BUT as others have said, the product will melt your plastic interior. My air freshener is was hanging off my rear view mirror, and as I was driving today i noticed a drip - realised the wooden cork is really saturated, to the point its dripping product into my car (I literally haven't touched it since fitting it so its not a case that its been shaken or anything like that), and on closer inspection, where its been dripping down into my car its melted the plastic. Luckily in my cup holders, so not majorly noticeable - but would hate for it to have been somewhere more noticeable. Ultimately, either the fragrance, or the carrier oil for the fragrance will melt plastics if it comes into contact with them - including your car. I think carfume will be getting a few claims for damages having seen multiple other similar reviews with damage to cars - they definitely might want to look at their products to limit their liability for damages.

30 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Email on the weekend stating the ari…

Email on the weekend stating the ari freshener didn't have any smell to it.
Quick got a reply with a 'faulty cork' they've sent new croks & a gesture of good will have also added a refill for me!
Perfect 👌🏻

27 mei 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and many thanks for your review. We really appreciate it.

Carfume Customer Service

Beoordeeld met 1 van de 5 sterren

Subscription rip off

Ordered one set of air fresheners and three months later another set arrived. On querying this I was told I had signed up for a subscription, whichI hadn't. This company signs you up without your knowledge. Avoid .

19 mei 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your review.

Customers are presented with clear choices as to whether they wish to purchase a 'one-off' or subscribe.

Staff do not have access to customer details (we only see the last 4 digits and card type for identification purposes), therefore we cannot, and do not, sign customers up for subscriptions.

Customers are able to edit or cancel their subscriptions at any time through their account. However, this needs to be done in sufficient time to prevent the next order from being processed, as we are unable to cancel beyond that point.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Smells great

Smells great, order process and delivery was easy

8 mei 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello David and thank you for your review.

It is much appreciated.

Carfume Customer |Service

Beoordeeld met 5 van de 5 sterren

Impeccable Customer Service.

Item arrived damage I contacted customer services and it was no trouble. The people at carfume swiftly sent out a replacement impeccable customer services thank you all at Carfume

2 mei 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Natalie and thank you for your review.
It's really appreciated!

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

10/10

i was gifted carfumes brand new scent and it’s lovely! order arrived quickly and packaging is well presented. 10/10

2 mei 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Immy and thank you for your review.
It's really appreciated!

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

1000% reccomend

I recieved it in a matter of 2 days, the packaging and the product itself is top quality the scents of the air freshners are amazing they arent too strong like most other brands, the scent also last a few weeks which is amazing, the air freshener is so easy to put in your car and looks really cute in the car.

2 mei 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Georgina and thank you for your review.
It is much appreciated.

Carfume Customer Service

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