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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have used carfume tor many years and they’re fantastic products. Used to buy online but I also now buy from TheRange. Had a small issue with the rope being frayed and they immediately sent one back o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Honestly the only car airfreshners I'll use, always had great customer service with any issues. But the scents these guys make smell better than the original thing and long lasting too from there hang... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Edit, I contacted carfume asking for advice on what to use to help remove it. Was told baking soda and unfortunately it hasn’t made any difference. The fragrance was lovely but unfortunately it l... Toon meer

Beoordeeld met 1 van de 5 sterren

Be warned, I went to cancel my subscription today as I have too many refills now. There's no possible way to cancel on the site. Have sent a email requesting cancellation but what a joke to not be abl... Toon meer

Bedrijfsgegevens

  1. Auto-accessoire winkel

Informatie afkomstig van verschillende externe bronnen

Carfume creates the best premium fragrances and products to make your car smell amazing! Choose from dozens of popular scents and add give your next journey a flash of happiness!


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,7

Alle reviews

(1.542)

87 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very pleased with my purchase

Very pleased with my purchase, lovely fragrance for my car, highly recommend.

10 maart 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Nicolae and thank you for your review. It is very much appreciated!

Carfume Customer Service Team

Beoordeeld met 5 van de 5 sterren

Amazing quality and smells EXACTLY like the perfumes!

I officially will not be going anywhere else but Carfume for my cars air fresheners now. The smell is just like the perfumes and it lasts, you can even smell it after being in the car for some time! It lasts ages as well! Amazing value for money and is the only car freshener product (and I have tried lots) that I have been really impressed with! Recommended to my husband, parents and friends!

25 april 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Emma and thank you for your review. It is really appreciated!

Carfume Customer Service Team

Beoordeeld met 1 van de 5 sterren

Bad….

If I could rate this lower I would. SO ridiculously pricey. And can never actually smell the scent. Also why do they always leak. Such a rip off.

24 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Damaged Car

Damaged Car

As others have said, despite using following the instructions perfectly, I returned to my car yesterday and it’s damaged the interior of my car. It’s the whole plastic / material section where the gear stick sits, but the whole surround to it, not the gear stick skirt. I dread to think how many hundreds of £’s this will cost to repair. If I stop anyone from buying these and suffering this, the review is worth it. PLEASE DO NOT PURCHASE.

20 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM and unhelpful team

After purchasing an order, they ask if you would like to add more products with a discount, do not do this! I made the mistake of doing this, and it changed my order from a one time purchase to a subscription without me realising. I only found out when they recently took money out of my bank and I received an order confirmation email. I was confused and concerned so I emailed the team straight away, this was on a Saturday so they didn’t reply until the Monday. They said that they cannot cancel my order and if I wanted a refund I would have to pay for my order to be returned to them after it arrives. I was very unhappy about this so I looked deeper into what had happened and then sent them proof of the fact I had originally ordered one time purchases of the scents. They have completely ignored me and this is the second problem I have had with this company. Never buying from them again!!!

12 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Positive experience

I can't speak to the quality of the product (see below), but I appear to have had a different experience to many. I ordered for the first time, and it didn't arrive. After an exchange of emails with Jeff (who also gets mentioned in other reviews), I requested a refund, and having just checked my credit card statement, the refund was processed on the same day. Things do go missing in transit occasionally, but I cannot complain with the speed the refund was dealt with.

10 april 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your kind comments. It is much appreciated.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Carfume awesome products

I brought the mini egg carfume and I wasn't disappointed, the car smells awesome. I didn't mind paying for a quality item. Will definitely be buying from Carfume again.

14 april 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Thank you for your review Kev. It's much appreciated.

Carfume Customer Service Team

Beoordeeld met 5 van de 5 sterren

Mini eggs 💯

I bought the mini eggs carfume, not knowing what to expect, and boy was it worth it!! Strong smell without being over powering, leaves my car smelling like chocolate all day long, really worth the few quid it costs

13 april 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Nathaniel and thanks for your review.

We really appreciate it!

Carfume Customer Service Team

Beoordeeld met 5 van de 5 sterren

Beautiful fragrance

Beautiful fragrance! I love it! I’m getting so many compliments about my car smells STUNNING 🤩🤩🤩

8 april 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Krisztina and thank you for your review.
We really appreciate it.

Carfume Customer Service Team

Beoordeeld met 1 van de 5 sterren

Ruined my car seat disappointed

Lovely scent but I had it hanging up in my car for a week and the cork was on the bottle properly in fact I can’t even get the cork off now and when I came back from a walk one day it had been dripping onto my leather car seat.
Not impressed at all and won’t be buying anymore of your products sadly.

6 april 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Really honest review

Really honest review!

I got this as it’s such a huge hype at the moment thinking aww this will be amazing.

First few days the smell was lovely didn’t fill up the whole car but it was nice then the smell just completely disappeared I was following the instructions Like it says to follow. There is no smell whatsoever even if you tip it up. I don’t use the car often so I should smell it! It’s expensive and it doesn’t last. The tree air freshener last longer than this.

So in my opinion it’s not worth it. It’s okay for the first few days then bam it’s gone.

3 februari 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I have the flower blast carfume

I have the flower blast carfume, which is a beautiful and unique smell. I love their products and have ordered about 4 times from them. I did have issues with deliveries on a couple of occasions but nothing major and I sent a quick email and it was all dealt with promptly and quickly and the issue sorted out. They were also very apologetic. I will still order my car fumes from them and I do recommend them.

26 maart 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Kim and thank you for leaving a review.
We really appreciate it!

Carfume Customer Service

Beoordeeld met 1 van de 5 sterren

Canceled my sub in December…

Canceled my surroundings in December yet there saying I didn't

Whatever

Get notification of a order so I email them to cancel the order immediately
To be told the order I's being processed and that it's not been shipped yet even and they won't cancel it

Avoid.... they gave me migranes so there useless to me and today april the 3rd they have damaged stuff in my car ... don't buy

31 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Be very careful

Be very careful. This leaked onto my in range rover car entertainment screen and it cracked and I was quoted £1400 to replace it.
This is really not worth using for the risk.

22 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Dealt with an issue I had quicky and efficiently. Thank you

2 maart 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Vick and thank you for your review. It's much appreciated.

Carfume Customer Service

Beoordeeld met 1 van de 5 sterren

Complete and utter waste of…

Complete and utter waste of money.Followed the instructions to the letter,absolutely no smell in my car . I’d give zero stars if I could .

16 maart 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Angie and thank you for your review
I have answered the email you sent us so that we can resolve the issue.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Worth a try!

Great product, exactly as advertised with a good smell too that isn’t too strong! The shipping took a little while maybe between a week and two weeks but there was a cute little surprise in the box of two packets of mini eggs that were free so this more than made up for it! Defintely worth a try if you love the scent of mini eggs.

order #UK346666

5 maart 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Rhys and thanks for your review. We really appreciate it.

Carfume Customer Service

Beoordeeld met 1 van de 5 sterren

Ordered 8 days ago

Ordered 8 days ago. No dispatch email despite the website saying 2-3 days dispatch. No updates, nothing. Still nothing delivered. Bought as a birthday present, now absolutely pointless as that’s been and gone. Will
Not order again.

10 maart 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Shanie and thank you for your review.

I have replied to your email this morning which was sent on the 10th.

Carfume Customer Service

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