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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have used carfume tor many years and they’re fantastic products. Used to buy online but I also now buy from TheRange. Had a small issue with the rope being frayed and they immediately sent one back o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Honestly the only car airfreshners I'll use, always had great customer service with any issues. But the scents these guys make smell better than the original thing and long lasting too from there hang... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Edit, I contacted carfume asking for advice on what to use to help remove it. Was told baking soda and unfortunately it hasn’t made any difference. The fragrance was lovely but unfortunately it l... Toon meer

Beoordeeld met 1 van de 5 sterren

Be warned, I went to cancel my subscription today as I have too many refills now. There's no possible way to cancel on the site. Have sent a email requesting cancellation but what a joke to not be abl... Toon meer

Bedrijfsgegevens

  1. Auto-accessoire winkel

Informatie afkomstig van verschillende externe bronnen

Carfume creates the best premium fragrances and products to make your car smell amazing! Choose from dozens of popular scents and add give your next journey a flash of happiness!


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,7

Alle reviews

(1.542)

87 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Ridiculous delivery

I bought two products in December and the delivery took 3 weeks. I was told to just wait and itd be there for Christmas (it wasnt a christmas present). I've since ordered again just because the scents are nice and yet again I've not even had a dispatch after a week. I've paid for delivery each time and dont understand why it takes so long. I wont be buying from these again

8 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good

Came across advert for them on Facebook and thought the car air fresheners would make a great present for others. Order came quickly and in good condition. I ordered the white matte with brave only, matte blue with black orchid and the limited edition mini egg aerosol. Look and smell great with each of the hanging ones coming with a little dropper bottle of essential oils to allow you to fill it yourself. Also are long lasting

3 maart 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Michelle and thank you for your review. We really appreciate it!

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Best car smelly I have ever come across!

I came across carfume by complete chance. Since buying their product, I have been so impressed, and I wouldn't buy any other smelly for my car now!
Well worth the money, and it's lasts for ages! Would highly recommend!

5 maart 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Nathan and thank you for your wonderful review.
We really appreciate it.

Carfume Customer Service

Beoordeeld met 1 van de 5 sterren

Don’t order the mini egg scent

Ordered the mini egg scent and it’s absolutely disgusting. Had to throw it out the car after 30 mins because it was so overpowering and smelled horrible. My clothes stink and my bedroom where I opened it, had to light several candles to get rid of it. Would not recommend

26 februari 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Thank you for your review Lauren.
Fragrances are very subjective and are down to personal taste.
I'm sorry to hear that you were not keen on our mini eggs fragrance.

Carfume Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great products

Great products. Ordered a bundle of surge spray which are incredible and also got some of the hanging diffusers for my partner, she loves them.
First bought in Halfords at Xmas so stocking up now

14 februari 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Simon and thank you for your review, it is much appreciated.
Carfume Customer Service Team

Beoordeeld met 1 van de 5 sterren

Destroyed the interior of my car

I enjoyed my Carfume scent, was wary of the oils staining if it leaked so ensured it was alwaus screwed on tightly.

Got in my car today to find that the oils have splashed all over my dash and stripped the plastic!

Very harmful and the top was still screwed on tightly!

Terrible product that has now severely damaged the interior of my car.

17 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy Customer

Very happy with all scents I've purchased incredible smell very impressed

7 februari 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Nicola and thank you for leaving us a great review. It is vey much appreciated.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Smells incredible

Smells incredible! Long lasting I will never go back to inferior car air fresheners, the little bottle looks great too! Totally recommend using carfume

1 februari 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Mandy,

Thank you for taking the time to leave a great review. It is much appreciated.

Carfume Customer Service Team

Beoordeeld met 1 van de 5 sterren

DAMAGES YOUR CAR.

I wouldn't have even rated a star where possible.
I have emailed 3 times since I realised the product has leaked out, even though securely tightened. But the grease has dripped and damaged the plastic in the central part of my car. Had an initial response to offer me a refund and a new product? 1. Not good enough and 2. Why would I want another product? Was told no harmful ingredients are used even though I'm seeing on here that it's happened to multiple people. Not to mention the unprofessional responses on here to your paying customers. Appalling. Will not be ordering again.

1 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant

Delivery was quick and fragrance smells just like the actual aftershave. Overall really pleased and would recommend.

22 januari 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Jordan,
We really appreciate it when a Carfumer takes the time to leave us a review.
Many thanks.
Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Great customer service and product

I’ve had carfume twice and I definitely agree that they last much longer than normal car air freshers. I received one for Christmas and the screw top cork was faulty, so I emailed. I got a reply the next day (even though I emailed out of hours the day before!) saying they were happy to send me an extra 3 corks as a replacement. They came within 2 working days - I’m very impressed with their customer service and product overall.

25 januari 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Jess,
Many thanks for taking the time to review us. We really appreciate it!
Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Absolutely amazing

Absolutely amazing the customer service is great and product smells gorgeous!

17 januari 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Luke,
Many thanks for leaving us a great review. It is much appreciated!
Carfume Customer Service

Beoordeeld met 1 van de 5 sterren

Highly disappointed

After reading great reviews I was excited to gift this car scent to my husband. When opening and smelling the scent, we were both highly disappointed, the scent is nothing like the scent it claims to be and unusable. After contacting customer service I was told there was nothing they can do if I wanted to try another they would offer a discount. But why would I want to try another when the one I ordered was so bad! Highly disappointed

Also them saying fragrance is subject to personal taste, when they are trying to replicate well know fragrances and get it VERY wrong it’s not personal taste it’s them getting it very wrong!

30 december 2024
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Laura, Thank you for taking the time to leave a review. However, fragrances are very subjective, and a matter of personal taste. It is akin to the love/hate of marmite, therefore I reiterate that fragrances are very subjective and a matter of personal taste.
Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Exceptional gifts

Excellent products in quality packaging which will make fantastic gifts

22 januari 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Liz,
Thank you for your review, it is much appreciated.
Carfume Customer Service

Beoordeeld met 4 van de 5 sterren

Great products

Great products that make ur car smell amazing

21 januari 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Kerry,
Many thanks for your great review.
Much appreciated!
Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Would definitely recommend. Order arrived promptly and I was really…

Order arrived promptly and I was really pleased. The bottle design is beautiful and the scent (Snow Angel) is absolutely gorgeous, my car smells amazing and you can refills. Would definitely buy again from Carfume and no hesitation to recommend the company to others.

15 januari 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Lorraine,
Thank you for your review, we much appreciate it.
Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Great products

Great products , I’ve ordered a few times now and great service and communication throughout. Will definitely be back.

17 januari 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Steven,
Many thanks for taking the time to leave us a great review.
Great to hear you'll be back.
Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Carfume are great quality

Carfume are great quality, great smells and great customer service, my carfume unfortunately turned up broken, I emailed customer service with pictures, and they replaced it straight away.
I would highly recommend the smell.lasts and I get complements even and drive through on the smell

8 januari 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Nicola and thank you for your review, it is much appreciated!
Carfume Customer Service

Beoordeeld met 1 van de 5 sterren

Leak and Damage to car

As other reviews have said my unit leaked and has melted the plastic on my dash. Needless to say it's gone in the bin. Avoid!

13 januari 2025
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Robert,
We encourage customers to email us if they have any issues.
Carfume Customer Service

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