Very happy with my order from Carpets & More. There was almost a delay issue but they worked very hard to ensure i received my carpet on time and i can't fault the customer service and communication.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Amazing company. First class service from ordering the carpets through to delivery. We have just had the carpets fitted in the h/s/l and 3 bedrooms, and could not be more delighted with the quality o... Toon meer
Bedrijf heeft geantwoord
Very pleased with our initial experience of Carpets and More (contact was Jason). 30sqm of superb carpet at a very competitive price. Looks fantastic in situ. It made us decide to do all the other... Toon meer
Bedrijf heeft geantwoord
Ordered on late in the 17th, had an emailing asking for preferred delivery day and that it’s planned for Monday 22nd but may come Tuesday. Carpet arrived on Monday and the underlay on Tuesday. Fast de... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Gould House, M20 4ZE, Manchester, Verenigd Koninkrijk
- sales@carpetsandmore.co.uk
- carpetsandmore.co.uk
4,6
Uitstekend
204 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Carpets and more were good
Carpets and more were good, kept me updated on delivery etc. Unfortunately, the delivery company failed to show up on the day we were promised, and delivered the next day. Not much use if you arent at home (we were luckily).
17 maart 2022
Antwoord van Carpets And More
Thank you for you feedback, glad you received your order, apologies for it arriving a day late we have spoken to the transport company to ensure this does not happen again as it was out of our hands. Glad you found our service and updates helpful nonetheless and thank you once again for your valued business. Don't hesitate to get in touch should you need anything else and we'd be happy to help.
Great communication and price!
Best price I could find for what I required, great communication and regular updates on delivery. Thank you.
15 maart 2022
Antwoord van Carpets And More
Thanks for the great review! Glad you're pleased with your order and service received. We look forward to welcoming you back!
Excellent carpet,price,communication…
Excellent carpet,price,communication and delivery.
I bought telenzo carpet and cloud 9 underlay at a fraction of the shop price.
Everything from ordering to delivery went perfect. I needed 2 pieces of the carpet for my landing and 2 staircases which wasn’t a problem for them. I was told delivery would be 5 working days but was contacted by carpets and more offering a quicker delivery. Really impressed with everything.
If,like me ,you are hesitant about buying carpet online don’t worry .
11 maart 2022
Antwoord van Carpets And More
Thank you so much for the lovely review and valuable business! We are delighted you are happy with your purchase and service received, glad we could get your order to you even quicker than quoted and managed to save you money on the store prices! We look forward to welcoming you back!
Great product at a great price
Great product at a great price. I had to call a couple of time re delivery (due to changes my end!) and got through super fast and spoke to helpful people. Great company, will use again for sure :)
20 februari 2022
Antwoord van Carpets And More
Thank you for the wonderful review! We are delighted you received your order on the date you required and that you are happy with the service. We look forward to welcoming you back!
Excellent price and fantastic customer…
Excellent price and fantastic customer service. Thoroughly recommend.
12 februari 2022
Antwoord van Carpets And More
Thanks for the great review! We're delighted you're happy with the price and service - looking forward to welcoming you back!
Great prices and friendly service
Great prices and friendly service, along with fast delivery! What more can you ask for?
21 december 2021
Antwoord van Carpets And More
Thanks for the great feedback, we're delighted you were happy with the service and delivery - we'd be delighted to welcome you back!
I ordered on line and your operative…
I ordered on line and your operative was very helpful the costs were less than John Lewis and the delivery was as advised and on time
18 december 2021
Antwoord van Carpets And More
Thanks for the great feedback, we're delighted you're happy with your order, glad we could save you money and get your order on time as requested! We'd be happy to welcome you back.
BAD DELIVERY
The carpet it’s self is beautiful.
Exactly what we wanted, the reason for the 2* is purely down to the delivery.
The service from the delivery driver was horrific.
After carpets and more calling us to to reschedule deliver for 6am at a property that we are not currently living in, we agreed and my husband made the trip at 5:30am to be there for when it arrived.
When the delivery showed up they dropped it on the curb and when my husband asked for help to get it in to the property he replied “that’s not my job mate”
6AM on a winters Tuesday morning, it’s pitch black, freezing cold and the delivery man was going to leave two large roles of carpet and underlay on the pavement. My husband was furious. Resentfully the driver eventually helped but that was after he was extremely rude.
Purely because of this experience we won’t be using carpets and more again
18 december 2021
Antwoord van Carpets And More
Thank you for your feedback. Sorry to hear that re the driver, we pride ourselves in the delivery service and usually get commended for the service and the drivers help, and during this exceptionally busy period we have worked extra hard to fulfil as many deliveries as possible - 99% of the time drivers are able to take carpets indoors and will bend over backwards to do so, on the rare occasion it may need to be a curb-side delivery, but we're glad the driver was able to bring them in for you. We are glad you received the order and are happy with it nonetheless. Thanks again for your business.
Communication was amazing
Communication was amazing. Delivered sooner than expected. Would highly recommend
13 december 2021
Antwoord van Carpets And More
Thanks for your lovely review - glad we could deliver even sooner than expected, happy to help! We look forward to welcoming you back.
Faultless service
Very competitive prices. Great communications. Delivery on the stated day.
Faultless service
12 december 2021
Antwoord van Carpets And More
Thanks for the lovely review! We're delighted you're happy with the communication, delivery and service received. We look forward to welcoming you back!
Antwoord van Carpets And More
Thanks for the great feedback and review - we're delighted you were happy with your order. We look forward to welcoming you back!
Good service
Easy ordering, great price, delivered on time. Second time I’ve used Carpets and More and would recommend.
5 december 2021
Antwoord van Carpets And More
Thanks for the great review and the valued business! We'd be delighted to welcome you back on your next purchase.
Good price and prompt delivery
Good price and prompt delivery. Courier was fab but sent to deliver on his own which was a bit unreasonable given the size of carpet (120kg) -if I hadn’t had my own wheeled boards or had been disabled we would have struggled.
26 november 2021
Really great price so will definitely…
Really great price so will definitely look to order again. Our delivery was delayed a couple of days (otherwise l would have given 5 stars ) but l guess that can't be helped with everyone experiencing transport and stock problems.
25 november 2021
Antwoord van Carpets And More
Thanks for the great review and your valued business! We appreciate your patience and understanding on the delivery, as most are on time there are the odd occasion delays occur out of our hands. We look forward to welcoming you back should you need anything else
Superb!!
Great product, great price, great service, all you need, don’t go elsewhere, you will not be disappointed. Thank you all at Carpets and More !!!
22 november 2021
Antwoord van Carpets And More
Thanks for the lovely review, we're so happy that you are pleased with your purchase and the service - you are most welcome and we look forward to welcoming you back in the future!
A satisfied customer
The carpet was delivered, within 10 days of the order (coming from Manchester to greater Glasgow) around 8am as anticipated.
It will be fitted later this week👍
22 november 2021
Antwoord van Carpets And More
Thanks for the lovely review, we're delighted you were happy with your order and service, we're confident it will look fantastic once fitted! Thanks again for your valued business.
Excellent service will use again
21 november 2021
Antwoord van Carpets And More
Thanks for the great review and we're delighted you'd use us again, we look forward to welcoming you back!
Easy to order with very pleasant and…
Easy to order with very pleasant and helpful staff, thank you Akram. Carpet arrived on the day and time stated, actually early! Delivery man again couldn’t be more helpful.
13 november 2021
Antwoord van Carpets And More
Many thanks for the great review and feedback! We're delighted you were happy with your purchase and service you received, great news your order arrived early! If you need anything else we would be delighted to welcome you back.
Absolutely fantastic customer service…
Absolutely fantastic customer service and Akram who I dealt with was brilliant. Kept me updated on progress of order and very very good.
Highly recommend the company. 5 star customer service from start to finish and the carpet was exactly as described. Delighted
28 oktober 2021
Antwoord van Carpets And More
Thanks for the fantastic review and your valued business! Great to see you're pleased with the service, communication and finished product. We look forward to welcoming you back should you need anything else.
Great price
Great price , the carpet was exactly what we ordered and once they had received the carpet from the manufacturer, delivery was prompt. My only gripe would be that the carpet delivery man wasn't very helpful in getting the carpet into the house
26 oktober 2021
Antwoord van Carpets And More
Thanks for the great review and valuable feedback! Sorry you thought the driver wasn't very helpful getting the carpet into the house, the drivers are usually highly commended for their efforts but we will pass on the feedback. Thanks again for your valued business and don't hesitate to get in touch if you need anything else!
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