CarTakeBack Reviews 

8.508
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience all round. Best quote and fastest service. The guy who collected the car was very efficient. It wasn’t drivable and was parked at an awkward angle but he made it look effortless. 5*

Beoordeeld met 5 van de 5 sterren

Great communication, backed up by confirmation emails. Organisation of pick up was so simple. Driver was excellent. Happy with price, payment was, as promised, within 24 hours.

Beoordeeld met 4 van de 5 sterren

I like the way CarTakeBack co-ordinates offers and acts as the front-of-house for second hand car dealers. It's a shame the office is open only Monday to Friday, since I had a query in advance of my... Toon meer

Beoordeeld met 5 van de 5 sterren

Just wanted to come here to recognise an outstanding service from cartakeback. Not only did they offer a better price than competitors, they answered my queries quickly, arrived on time, transferr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autosloperij

Geschreven door het bedrijf

CarTakeBack are the biggest scrap car recycling company in the UK! With over 300 branches across the country, we'll find you the best price for your car, no matter the age, mileage or condition. To see what your scrap car is worth, simply enter your registration number and postcode in to our instant quote form and we'll give you a price to sell your car. There's no obligation and all quotes are valid for seven days. With CarTakeBack the process of selling your scrap car is hassle free. Have your car collected from anywhere at a time to suit you. CarTakeBack branches are authorised scrap car recycling centres so you can relax knowing that if your car is scrapped, 95% of it will be responsibly recycled to the highest standard in line with the law. Our Customer Services Team is on hand to look after you and we'll help take care of the official DVLA paperwork.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(8.508)

658 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Car take back is an excellent service…

Car take back is an excellent service from the moment I phoned them to arrange for my car to be removed from my drive.
I arranged with Car take Back on date and time of collection. It was all straight forward.
I would recommend Car Take Back to family and friends.

19 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Servicio nefasto

No solamente tardaron mucho en venir a recoger el vehículo, sino que me bajaron la tasación una vez lo recibieron sin cambio alguno en las condiciones, como llevo mas de un mes reclamando la documentación del vehículo, ya sea baja o transmisión.
No merece la pena estar preguntando constantemente y preocupado por la situacion del vehiculo.

5 augustus 2026
Review zonder uitnodiging
Logo CarTakeBack

Antwoord van CarTakeBack

Thank you for providing your booking information. Your details are linked to CarTakeBack España. Unfortunately, as we are based in the UK, we are unable to assist you further with your enquiry.

Please contact CarTakeBack España directly, and they will be happy to assist you.

Beoordeeld met 5 van de 5 sterren

First time I had ever done this

The whole experience was made very easy and any staff I came into contact with were very polite and friendly and helped me through a process I had never had experience of before this. The price I was offered for my vehicle was better than other companies I contacted (even though I still felt it was worth a little more).

17 september 2026
Review zonder uitnodiging
Logo CarTakeBack

Antwoord van CarTakeBack

Thank you for sharing your review! We're pleased to hear that our team were able to make your experience easy.

Beoordeeld met 5 van de 5 sterren

Fabulous communication

Fabulous communication, wonderful time keeping and extremely prompt payment. No stress or hassles. I would recommend CarTakeBack to everyone. Amazing company, well done and thank you.

1 september 2026
Review zonder uitnodiging
Logo CarTakeBack

Antwoord van CarTakeBack

Thank you for your review and for your recommendation!

Beoordeeld met 5 van de 5 sterren

Simple and easy process for me

Simple and easy process for me. Register the car for collection. Await phone call and arranged for collection from the cars location that wasn't even my home address. Offered more money than T-Met for less of the hassel. Win win in my book.

21 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant company!!

Just wanted to come here to recognise an outstanding service from cartakeback.
Not only did they offer a better price than competitors, they answered my queries quickly, arrived on time, transferred the money immediately and made a (potentially) stressful situation so easy.
The guy who collected the car was lovely too.
Thank you!! 🙏

12 september 2026
Review zonder uitnodiging
Logo CarTakeBack

Antwoord van CarTakeBack

Thank you for sharing your experience. We're delighted to hear everything went well and you found our team helpful!

Beoordeeld met 1 van de 5 sterren

I have been patient but made false…

I have been patient but made false promises over a VC5 document reference that I need to reclaim my Full Years car tax back. They answer the phone but don’t do what they promise……

15 september 2026
Review zonder uitnodiging
Logo CarTakeBack

Antwoord van CarTakeBack

Thank you for confirming your booking details. We sent information on how to update the DVLA, including how to update them without your V5c reference number on the 16/09/2026 to the email address provided. If you need any further assistance please contact us directly and we will be happy to help.

Beoordeeld met 5 van de 5 sterren

It was very easy to organise

It was very easy to organise. The person I spoke to was friendly and efficient
They arrived as they had said and the person was friendly friendly professional.
The money was transferred within 24 hours

10 september 2026
Review zonder uitnodiging
Logo CarTakeBack

Antwoord van CarTakeBack

Thank you for sharing your experience, we're delighted to hear that our team were friendly and made the process easy!

Beoordeeld met 5 van de 5 sterren

top class

top class. everything went smoothly and prompt payment was icing on the cake.

14 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Got a quote on line which just required reg number and to answer a few questions. Process was very simple . Accepted quote on line and then got a call from them to arrange collection .
Had a call on the day of collection just to confirm everything was still okay for collection . They took the car and money was paid into my bank account straight away.

11 september 2026
Review zonder uitnodiging
Logo CarTakeBack

Antwoord van CarTakeBack

Thank you for your lovely review! We're pleased to hear everything went well!

Beoordeeld met 1 van de 5 sterren

Was emailed on 15th after i received a…

Was emailed on 15th after i received a quote from Car Take Back, price and terms were agreed, collection was due today Thursday 17th September between 3 and 5pm, requested an earlier slot to which i was notified i would be let known should that be possible, no response from the team, to which i followed with an update to which they replied with they are fully booked as i am far out the way, just wanted some transparency so i can make a decision as to what i could possibly do and reached out again to find out if they were actually serious to which i received a reply from a gentleman claiming they have more vehicles and he makes no decision as to the exact day as to when this could be collected. I just wish i didnt have to wait 2 days to know the service being offered is uncertain.

I can see alot of people have had a good experience however that doesnt take away the experience i have acknowledged.

Thank you again for a terrible experience, and the customer experience you carry, especially the gentleman whose name rhymes with bark

17 september 2026
Review zonder uitnodiging
Logo CarTakeBack

Antwoord van CarTakeBack

Thank you for confirming your booking details and we are sorry to hear of your experience. We have contacted our branch and they will contact you directly to resolve this. If you require any further assistance please don't hesitate to contact us directly and we'll be happy to help.

Beoordeeld met 3 van de 5 sterren

Google Maps Address

Thanks for the response. It would have been really good if this could have been resolved without me having to resort to a review.
I will remove this once it changes on Google maps.

12 september 2026
Review zonder uitnodiging
Logo CarTakeBack

Antwoord van CarTakeBack

Thanks for your review and for providing the additional information.

To clarify, the address displayed on our Google Business listing is managed by Google, and we do not intentionally use a private residential address as a business location. We will contact Google directly to request that the listing is corrected and the appropriate information is displayed.

Changes to Google Business listings are subject to Google’s review process, so unfortunately, we cannot guarantee how quickly any update will appear online. We will, however, raise this with them and do what we can to have the information corrected.

We appreciate you bringing this to our attention.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer