Cash Converters International Limited Reviews 

How disgraceful service I received just hour ago from barking store. Been regular there for years. Not the best but it was ok. But today , went with a nearly new tablet boxed with accessories to get a little buyback loan. The chap who I never saw before , takes one look and quotes £15 . He did no research or looked at any information , trying to probably make his boss happy by making higher returns . I walked out went to cex , they quoted £82 pounds . But it was 45 mins wait because of device testing. I had no choice and far from home , didnt have money with me as I was sure to get over £50 based on past experience with devices worth less then this one. I walked back and said ok, I'll take £15 , I'll get it back the next day .. but look at this lads cheeky, he gave me the money before I signed paper, then when he got the papers , never explained anything , regarding terms or condition. Just " sign here, here pls" after signing I was looking closely as I started walking out, I realised there is no date of buyback end, and no other charges. I said how much do I have to pay to get my item back? He nervously replies , you sold it to us . I say what ! You going to pay me £15 for newish item worth £200 and without discussing with me you decided for me , that I don't want it back. What would of happened if I not read the contract, and came few days lol after to get my item back . That guy may not be seen again , and I got robbed by CC, the godfather of handling stolen goods. I mean
buyback is the whole point of cash converters. I did some research and find that CC does not offer change of mind .

You know I think if I did lose my item, probably serves me right, for supporting a business that makes money from mostly stolen products of ordinary people like myself, who go through so much distress.

You walk down the street, some thug beats you up, and takes your phone. Guess what cash converters will pay the thug for your phone , no questions will be asked ..

Re. Purchase- Liverpool Bootle
Sarah and Jen were fantastic from start to finish, excellent goods, well packaged, customer service superb. Delighted, 10/10

The staff are great and the service is solid. I've been using this store for more then 10 years and although all the staff have changed, my experience overall has been good, and as for the current staff in 2024/2025 - guys and girls, thank you for being genuine and a pleasure to do business with. Just bought my Chromebook from you today. Super happy, you deserve all the high praise to no end.. Regards Gem

I went in to my local cash converters in Hull city centre and the staff was extremely helpful but the one dealing with me was absolutely fantastic very polite and did everything he could for me thank you very I couldn't ask for a better service the staff member who was dealing with me is called Ryan 😀 he deserves 10+ start rating

Today i was compelled to write a review on the amazing customer service and overall experience that I’ve had in cash converters,Stratford. Everytime I enter this shop I’m provided with such respectful and helpful service that is really refreshing for me in this place. Today I was helped by the manager, he was such a nice helpful young man who cater to my needs which was really helpful in helping me choose a phone. This shop is truly amazing in catering for your needs and provoking excellent service

Absolute con artists. They just enable stealing for profit. We were broken into by a drugged up ‘friend’. We knew what he took and were it went, it was his pattern. I gave CC very detailed info on what he had taken and traded in, including dates and his full name. They denied it….., 3 months later - our property was listed on their website. Was enough to get our friend prosecuted for the burglary but nothing ever came of CC. And all we got was $100 payout for $1000s stolen. CC knowingly enable crooks and should be shut down

Not a good company to use.I purchased a Aiwa record deck from here.Set it up ,then found the stylus was knackered.I purchased a replacement from Amazon.Then the next day I seen the record deck was still up for sale.I commented this on the page . Mentioned the stylus problem to them.There reply was bring it back for a refund.By this time the Amazon stylus had arrived.I told them about the new stylus,no reply.The message was opened there end.No decency to reply.So it's a no no from me.

Staff are nice and kind
Staff helped with setting my ps5 up

Wonderful service, professional pricing and best pricing in London. Coming to the Camden Cash converters I was met by Nabil, he was excellent. Honestly the best pricing and conduct. This made my day.

After transactions I found out he was the Manager of the branch. Excellent customer experience here a Camden.

Great store, lots of choice, friendly and very helpful staff. Always love getting a bargain there!

Be aware!! Cash converters Scam!
When I & my wife kept our golds for pawn in Newark cash converter branch they said, its daily interest rate & interest rate is 8% per month. This is properly written in my contract as well- thats why i signed the contract.
When i went to retrieve my gold back after 20days, they are putting 10% monthly interest(2% extra) and they are saying it wont be daily interest rate and also they are putting hidden charges of £45 - these were never mentioned in my contract.
They are doing this kind of scam with consumers.
With my contract proof, now I am proceeding this consumer cheating matter legally through my solicitors to sue!

They really need to sort there website 4 time's now I've tried to buy something and just as you pay an error occured on each different item over last few month they take money out my bank but order doesn't go through then I'm stuck waitng 3 to 5 days for my money back it's ridiculous! needs sorted, I'm not using them again

Esta es la segunda compra que les hago en su web , la primera compra de un pc portátil de 540 euros , vino rota la pantalla , tuve que poner una reclamación en PayPal para recuperar el dinero ,por qué es imposible contactar con ellos por ninguna vía , ahora dándoles una segunda oportunidad les compro otro pc por su web el sábado pasado y pago el envío urgente , hoy es miércoles y no se nada de si me han enviado el paquete o no , solo ahí una forma de contactar con ellos a través de un formulario de su web y no te contestan a ningún mensaje , en la web el pedido aparece como el primer día que lo compre , en tramitación y ya no ha habido más actualizaciones, es la peor empresa con diferencia en atención al cliente , bueno es que no hay ningún tipo de atención al cliente , CUIDADO CON ESTA EMPRESA, si tienes la suerte de que te envien el artículo en tiempo y forma y te llega en buenas condiciones todo estara bien , ahora bien , como te surja algun problema con el envio o que el articulo te llegue roto , entonces en este caso te arrepentirás de haberles echo la compra , peor empresa que está IMPOSIBLE!!!😡😡😡, Ahora otra vez a recurrir a PayPal para ver qué ha ocurrido con el paquete , si es que lo han enviado, por qué lo dudo mucho, vaya gentuza.🤨😡

Con las ventas On Line, el cliente que compra en las tiendas, corre el riesgo de quedarse sin el artículo que ha decidido comprar y que nada indica lo contrario pues están visibles en estantes o escaparates. Después de confirmar a la dependienta/e (verificado el buen funcionamiento), que compras dicho artículo, si otro comprador on line paga la reserva del producto unos minutos antes, aunque estés en la cola de Caja para pagar la compra,tu te quedas sin el artículo en cuestion. Conclusión final: tal vez lo mejor seria no comprar en las tiendas y solo comprar por la Red,el cliente en tienda a perdido el tiempo y sale con una clara impotencia por algo que quería comprar y no ha podido.Es la tercera vez que me ha ocurrido en pocos meses y llevo comprando solamente hace 27 años.

There is a Certain Young Lady in the Walworth Road Cash Converters Called Valentina she is Great at what she Doe's she is Very Knowledgeable also she is Very Polite also the Information she Gives is Spot on she has a Wonderful Smile and is Always Approachable and a Great Asset

a bunch of predatory sharks preying on the disabled pawned a walking frame 12 months old retail 1300$ got a lecture and hundread give them a miss sell on gumtree they would ripp off there own lizard like hatchlings

Love cash converters, especially the buy back service, staff are really helpful, Lewis really stood out for me always nice to customers and helpful, a very useful shop to have in the town,most of the staff second to none

I bought a Samsung A32 5G phone at Cash Converters mall@carnival for the Cash price of R2499 and a cell phone charger at R29. In the shop the sales lady confirmed phone was receiving calls, perfectly. I asked her for the original cellphone charger that the phone came with she said it did not come with one and I needed to buy a charger which I did. Okay at home I left the phone on charge for a day and then the next decided to utilize the phone upon doing so I noticed the phone is not picking up my home wifi so I done a reset to factory settings in the phone. Still wifi was not picking up. On the 3rd day 5th June I went back to the store stating to the manager Chris whats going on and that I wanted another phone or refund since the phone I bought is not picking up the wifi. The Outlet Manager Chris by name said "he cannot help me I must take it a Pakistani to fix". I was very upset as I just spent R2499 for a phone and R30 for a charge that the phone is not working. Being that I needed a phone I took it iSmart cellular. They are a recognized cellphone repair outlet.Upon opening the phone the technician shows me that 16 screws in the phone are not present. And that he will try and fix the phone. I told where and how I got they phone he said that it was not fair what Cash Converters have done to me according to the Customer compliance code. Please assist me on what to do as I have a disability and the monies to buy the phone was saved through the months. It's a disgrace that Cash Converters not willing to take the phone back which I figure they knew has various problems. I have the slip of purchase available dated 3rd June 2024. Please I urge you to assist me in this matter. Conway

Absolutely Brilliant service, purchased a very expensive bag and it was shipped directly to me.
It was packed Perfectly.

The manager was so so precise and professional and I would give the store 11 out of 10. ⭐️ ⭐️ ⭐️⭐️⭐️ service thanks again.
Victoria & Richard

I highly recommend Watford branch to anyone seeking jewellery services! Last week, I left the store feeling incredibly pleased and confident that my jewellery was in the expert hands of Zubair. In today's business world, people seek a personalized level of service that is hard to find, and Zubair and his team deliver excellence in every way possible, tailoring their services to the expectations of each customer.
What sets Zubair apart is his artisanal bespoke service. He takes pride in providing personalized advice and solutions tailored to individual needs. Zubair’s combination of talent and skills makes him a standout in his field. For anyone looking to sell jewellery, I highly recommend visiting Zubair. You will receive service beyond anything you have experienced before.
I sincerely hope Zubair receives a well-deserved pay rise and promotion soon, as he truly deserves to be appreciated and valued. Otherwise, I fear competitors may recognize his remarkable talents and whisk him away to a place where his skills would undoubtedly shine even brighter.