Cash Converters International Limited Reviews 

Item not as advertised. I asked to send it back but nothing from store untill I contacted main customer service. Then got apology and was told I would get postage to return item back paid for but various emails and two weeks later nothing. Have no phone and for that it has cost me £5. Great lost a customer due to not following up promises.great from Bedford cc
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I used to work for this company my team was great apart from the management wrongly sack their hard working team for peanuts and bully staff and get rid of them cos they don’t personally like them which is by far professional and de grading and make their staff feel unwelcome and not feel welcome and put there family’s at risk of homelessness it’s truly fair to say 1. You don’t give a damn about your employees and if they don’t like you it clearly shows I wanted to speak my mind to management and they firstly do not care if this happens all they care about this profit at 50% after selling second hand good for brand new value which is wrong 2. That’s not passion at all I’m fully going to trading standards and getting the new manager struck off for good as she’s a pure nasty bully and only likes to be benighted by people who are of use to her half of the goods are faulty broken and not worth the value at all area 4 3rd of all passion don’t come with getting sacked for nothing and forcing onest customers for a 2 or 5 pound fees to customers to make them stay in store the forced reviews so your actually giving away company money 💰 must have loads to throw away so good on ya keep up the hard work and don’t give you official notice not even a day and by law states the minimum is a week or by the end of the paying months manors cost nothing clearly have to pay them 2 pound for that as well good day stay away from here a good business don’t need to force people todo things if it was 5 star service you’d automatically feel the need todo it

It was great fun and help ful for me to meet good items

Kath, was on the phone, as I approached Andrew at Finchley N3, querying on an item I was interested to buy. Seeing my struggles to finding it on the mobile website; Kath, instantly recalled the item and whereabouts of it's storage, from the description. There was a third colleague I don't have the name?, Kath forwarded the call to and assisted Andrew to quickly complete the transaction. Warm welcome, fantastic people, excellent 👌 service 👍

Very nice place to buy a good items for a less and convenient price.
The staff is very helpful and they gonna help you to choose the item that is best for you and your pocket.
On their web-site you can find all the items listed.
A top place to visit in Ilford, had a great experience.

Do not get sucked into cash converters high interest loans, their late fees and a monthly fees you will be paying much more than you would expected to. Not to mention the high fee to set up loan contract all designed to keep taking your money. Wouldn't recommend cash converters to a used car salesman.

I brought a Tag Heuer day -date link caliber 16 from Brian the manager at bondi junction cash converters In May of 2020 Now this dated July of 2019 look in the screenshot you see the Day - Date still isn’t working properly when put his valuation price my watch came with 90 days warranty the same day i brought it I went straight to the Tag Heuer shop in Pitt st mall the manager there informed me that my Tag is broken, the Day-Date wasn’t turning over at the same time I then called the manager at cash converters I told they quoted me in between $600-$800 Brian said no way but I know that I didn’t know then but I know now that I was missed quoted by the Tag Heuer store in May 2022 he told me that he will send my watch to Constantine Jewellery Designs to get repaired because Brian ,,because Constantine does all cash converters repairs and service on watches and jewelry I got the watch back Constantine and not even 1 month later it was broken again it wasn’t working properly Constantine couldn’t fix it Then in early February 2020 after I found out from the manager at Burwood cash converters he told me that all watches and jewelry have a lifetime guarantee which he was correct because if you look on gumtree you’ll will see on cash converter policy on all Tag Heuer comes with a lifetime guarantee So I call Bondi store and told them I just a bike accident and want be able to get to the shop until I can to walk properly so in around September or October I called the Bondi store to give them a update about my motorcycle accident in December that’s 11 months later I took my watch back into the Bondi store now if my lifetime guarantee wasn’t valid then when did the Brian manager again sent it to Constantine for the second time the manager had a good 11 months and 3 phones calls to notify me if this was incorrect then why did the bloke I spoke to on phone his name was John also told me back in February and the other to phone calls I made told me don’t worry you will not have to pay anything for the repairs as your watch is under lifetime guarantee You can guess what happened that’s right not only couldn’t Constantine fix my watch properly it didn’t even last 1 day this is my question would any of uses take your watch back to Constantine jewelers for the third time even after Constantine could not fix it properly the first 2 times now in February 2023 I have now given my watch to Tag Heuer service team and they told me that they have to replace lots of things This is what don’t understand if Constantine just did a service and repaired on my watch in December 2022 that not even 2 months ago then why does the Tag Heuer service team have to replace and do all this work if Constantine did a proper service and repairs then tag Heuer service team wouldn’t replacing what’s on the list below How stupid are cash converters they told me their lifetime guarantee is only the product The only person able to give any guarantee on my Tag Heuer is the manufacturer themselves of Tag Heuer watches and cash converter aren’t the manufacturer of my tag Heuer but cash converter will except Constantine jewelry 12 months guarantee because that cash converter watch repairs bloke but want except their own lifetime guarantee policy how Ridiculous is that my lifetime guarantee was acceptable by cash converter 
CROWN-CROWN TUBE CRYSTAL GASKET BACK GASKET CRYSTAL GASKET HANDS SET H+M CHRONOGRAPH HAND
COMPLETE SERVICE - MECHANICAL CHRONOS . Dismantling of complete watch Ultrasonic cleaning of case & bracelet parts
. Movement overhaul or replacement, reassembling, oiling & regulation
. Replacement of wearing components
Water resistance renewal including gaskets
. Final control as per factory specifications
. 2 YEARS SERVICE WARRANTY on water resistance, failures & parts replaced

Lincoln branch, cash converters, just terrible customer services, ridiculous prices if you want to put something under loan or sell it, the team who works there doesn't respect customers at all bad attitude, and not professional attitude all. I wanted to put a smart tv under loan wich costed to me 1500£ one year ago, and they offer me 120£ for it they said there is a Blaupunkt TV behind me, where is different between them, the Blaupunkt you could buy in tesco brand new for 400£ and Sony bravia 55inch cost 1500£ and they don't had different. If I could rate with -0 I would don't find words how terrible service there are! Avoid them they scamm, and don't respect you at all!

Just wanted to give a big shout out for John at cash converters on church street Blackpool. Very polite, helpful and knowledgeable. Bought a few items from tread mill to an i pad. He tested the goods and was able to answer all our questions. Thank you John and the Blackpool team it was a pleasure 👌👍

These guys are scumbags and prey on venerable people and exploit them. I borrowed some money and put my camera and lens as security at Dandenong cash converters. I owed them roughly $2000 including the interest on my loan. when I went back to pay off my loan and pick up my camera they told me they sold my camera. I was so angry because my camera was brand new and the whole setup worth was around $5000. I asked them how much they sold it for and they said $2800 so I asked them to pay me $800 since I only owed them $2000, They said the rest went into admin fees and I was entitled to nothing. $800 for admin fees? So I made a formal complaint and they responded with the same thing. These guys are so corrupt and have taken so many innocent people's money that they have turned into monsters and they have a no one can touch us attitude when you talk to them. I have made a complaint to AFCA to take back what I'm entitled and sue them for holding my money and probably charge them the same interest rate as they do on the money they are holding from me. I encourage anyone with similar situation as me to do the same thing and not give up, you could be owed hundreds or thousands! This is Australia, this country has laws and regulations and no one is above it!

Simply the best.
Amazing service with amazing staff especially Miss Kath

Wellington branch. Is now grubby &disappointing. I have purchased allsorts and recommended to family and friends.
The goods on show now had not been wiped tvs, radios electrical equipment, exceptionally dirty!!! also shelves.
Uninterested staff.
(Plenty of them)

Here's hoping it gets back to how it was,quickly.

Geoff is always helpful and always gives a fair price , great guy to do business with.

Went into your Tamworth branch I was served by Jack he was so lovely and nice greeted me so lovely put me a ease straight away he brought my Amzon fire off me gave me good fair price his customer service skills where fantastic he also did some research for me he really is massive credit to company

Huge shout out today to Anton at CC Morayfield and Kayla at CC Goodna for 100% plus service continuing a 9 year tradition of fantastic service and (I expect when I receive delivery of today's purchases) product satisfaction from CC over that time.

Kayla assisted with quick response to a query followed by support on pricing on a product and a friendly attitude throughout.

After assisting me with quick response to my overnight enquiry and pricing support on an item, Anton additionally packaged both items purchased into one consignment to save me on postage cost and then, to my amazement, called me to make me aware that because the original box of one of the products could not be found, he had made sure to find another box of same item type to package the order securely and then provided me with consignment details to be bale to track and finished by making me aware of warranty period and steps to take for any issues ....

This is example of better service than I sometimes see from floor attendants in shopping centre retail stores

Keep up the great work !!

David

I really appreciated the friendly and helpful telephone manner when I had a query about an item for sale at the Hemel Marlowes branch. I subsequently bought it and it was delivered without issue. Thank you for the great service you provide.

Christine from waltham Cross branch was very helpful,friendly polite and provide a good customer service on my purchase in the store 👍 😀...Aaron I think is a Manager helped with a Battery as there was none displayed...many thanks to Christine and Aaron...

Kieran of Cash Converters Castleford was an outstanding guy to deal with, I had inquired online about an iphone he had in stock and he was so helpful and described the phone absolutely exactly, the external condition and the internal facts I asked him about........thank you for your brilliant and outstanding help and superb first class service...way beyond the call of duty.....Kieran you are simply the Best !!!

Brilliant service from Bolton deans gate bought a excellent grade A phone online looks brand new and came within 24 hours and chap on phone was very polite will shop again

Connor Summer and Ben are always helpful when I come in to trade a item in to store to buy buck and always greeted with a smile and happy conversations and nothing is ever to much for them to help with.

Cheers guys