Castle Cameras Reviews 

Excellent communication and delivery time. I bought a used EF100-400mm Series 2 Canon lens. I explored the market extensively (including a national search via AI) but the one I found at Castle is as new and arrived in its original box, with original case, scratch free, dust free with original instruction booklet. The same at MPB would have been a couple of hundred pounds more and I'd have paid a similar price via a private sale on Ebay with no guarantees. There was no lens hood so I emailed Castle and two days later I received one f.o.c. - they could not have been more responsive or respectful. I write lots of reviews and have high expectations of any company that has my business - I'd have no hesitation using Castle Cameras again or recommending them to friends and fellow club photographers.

I ordered a secondhand lens from Castle Cameras; the price was good and the condition was marked as excellent. To my amazement it was despatched that day! There was an issue with DPD so it was slightly delayed getting to me, but this was absolutely nothing to do with Castle Cameras, who were friendly and helpful when I contacted them. The lens is exactly as described - in very good condition and it performs well - I'm looking forward to using it. I wasn't aware of Castle Camera before now but I'll definitely keep them in mind for future purchases - excellent product and customer service.

Bought a Minolta X-700 from them that was slated to only have one 50mm lense included inside it. They included free of charge an extra zoom lense as well as a camera strap.

Camera worked a treat as I have now developed two rolls off it. Can easily reccomend. Very good for the price as well.

E mailed a couple of times reference a specific item answered promptly
Ordered item znd received within 3 days. Good price for a relatively unusual item not a lot if 2nd hand examples item received appears to be better than rating they gave it. Will use again

Ordered a pair of steiner binoculars on Friday morning, and received them on Saturday afternoon.
Great service and £100 cheaper than Amazon.
Great stuff.

My experience with Castle Camera was perfect. I bought a used Canon A1 with 50m lens in very good condition and the price was really reasonable. The camera came very well package and cared for within 2 days of mu purchase. I would defo recommend it for anyone one looking to get their first camera.

After narrowing down my choice of 2 cameras though exhausting hours on line, one quick call to the guys as Castle cameras and I was given helpful, impartial advice that ultimately ended up saving me money and with the perfect new camera.
Camera was delivered next day well packaged and does exactly what I was promised. I'm one happy Shopper!!

Great Local camera shop with really impressive knowledge. Helped my son pick out a camera for his course where I have next to no knowledge. His subsequent follow up questions have also been answered by the helpful team :-)

Great price, great delivery, helpful phone support. Really good. Look no further!

After being recommended castle cameras by every friend and family member from beginners to professional photographers in the local area I popped in for advice on the perfect camera for some upcoming travel. Every staff member was friendly, informative and excited to help me find the perfect camera for my needs. Charlie was particularly helpful and took me through the pros and cons for my needs between what felt like every camera they had available within my budget. They also offer a great trade-in service for old equipment you have which allowed me to buy the camera I wanted for a better price than anywhere else I found online. As a beginner I felt really well supported and listened to, there was no upselling and plenty of extra advice on apps and tips to get me started with my chosen camera. I'm sure I'll be back and recommending them to everyone!

Great mega fast service. Recommended..!

First time to use this company it went smooth very pleased with them delivery on time well packed will use them again on the new year.

Very helpful and great customer service. Communication was good and item dispatched same day. Would purchase from Castle Cameras again, highly recommended.

Excellent service all round

Jim at Salisbury store sorted out a price match and arranged a interest free deal for me, and delivered the binoculars within 24 hours !!
Excellent stuff , well done Jim and Castle Cameras.

Only started the order yesterday at noon, interest free deal was cleared by 12:30... and here we are friday at 11am with the binoculars in my hands

Superb service. Purchased some Fine art printing paper (best price on the interweb) and it was delivered the very next day, by DPD.

Faultless transaction, great price with fast delivery. Very pleased with their customer support who kept me informed with delivery schedule.

Although Castle Cameras are local to me I have always dealt with Wex or MPB for cameras and lenses. Following Castle Cameras excellent Spring Shoot event I thought I would give them a try for a second hand Canon Camera. The price was keen and free delivery was very prompt. The item was well packed and just as described - service every bit as good as the big nationals at their best. Nice one Castle Cameras

added a little later...

The camera turned out to be faulty so I took it back to Castle Cameras and they dealt with my return quickly and I left the shop £200 poorer but with a new camera of the same model - good result all round.

Great price, quickly despatched, and well packaged. Recommended.

Great service and excellent price. Ordered a Peak Design Everyday Backpack V2 which arrived this morning - thanks very much!